Mount Snow Grand Summit Resort

Boris Nemkovsky (LifePassionTravel)

2024-04

Great ski in ski out location, customers service were outstanding. However hotel itself is very outdated. Restaurants on the premises were very good with excellent service and disant food (nothing fancy). Also breakfast portions are good with little bit high prices so epic 20% discount helps a little bit.Rooms prices are good when using epic discounts other wise it is high.

Devin

2024-03

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Randy Stevens

2024-01

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Karen Bleakley

2024-03

Great slopeside location. Staff was friendly and responsive. Our room should have been cleaned more thoroughly. Found a pretzel under the table and a few pieces of Granola on the carpetFood & drinks: Harriman's pub inside the hotel was a little overwhelmed when we ate there. Half the tables were occupied, the waitstaff & management were friendly & attentive. But I guess they were understaffed in the kitchen. It took about an hour for us to get our food. The manager apologized and gave us each a free drink.The food was hot and good when it came.

Matt Morton

2024-02

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didok 215

2024-01

Went here to snowboard for a day, was too advanced for me however... I went down one time and told them. They offered a full refund. The staff is very friendly and understanding. The lodge is nice too 😂

Elizabeth Murphy

2024-03

Used the spa after skiing here, Rocky treated us to a 5 star hotel experience, chauffeuring generously and gracious, when we simply asked for directions, service 2nd to none, what a pleasant surprise when we weren't sure where to go. Thank you Rocky and kudos also to the spa staff and generous organic botanicals, loved the outdoor heated pool experience!!!!Nearby activities: Live music and cute towns with shuttle buses.

will horton

2023-12

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Charles Ruhs

2024-01

Nice location next to Mt. Snow. Convenient equipment storage at the back of the hotel. Very small parking lot for guests. Restaurants aren't all open. Had fun, but probably wouldn't stay here again.Rooms: Rooms are clean and slightly bigger than true hotel rooms, but smaller than condos. They aren't cleaning the rooms daily, they aren't picking up the trash until you ask them to. For the price, I expected at least a minimum of services.Food & drinks: Only the deli is open. It's ok. Just overpriced for what you get. Restaurants in the area are expensive as well, but that's the resort way. If you want a quick bite, deli will do. If you want a meal, go somewhere else.

Gary Goldberg

2024-01

FYI How do you expect to pay for premium parking using the recommended parking app Mt Snow recommend when you arrive at this ski resort , when ANY usable internet services are not availableI would highly suggest having this resort invest in workable internet serviceEspecially since your life ticket average$ 125.00 per dayThree day passes for two equals $495.00I fully understand ski conditions can’t be controlled BUT , technology can be

Michael Shaffer

2024-04

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Caio Barbosa

2024-04

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Brittany St. John Flattery

2023-09

Writing a review because I was taken aback from the wonderful warm hospitality we received!All staff were in such uppidity joyous moods.It was warmly felt!The hotel is situated great. It’s close to Dover restaurants, cute Wilmington and the Harriman Reservoir. We also met really cool couples hanging by the pool. Some were owners. So all in all, going to look to stay here all the seasons!

Pat Jaeger

2023-11

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Kerry Shamaly

2024-03

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Linda Hemphill

2023-10

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Ken Boostrom

2023-08

I was fortunate to get a large queen in a studio apartment style setting. My room had a really big bathroom, a refrigerator, a stove, coffee pot, USB plugs, and a great view out the back window. I went up in July and I had the whole place to myself I was the only one at the pool. I was the only one in the sauna, and I loved it I’m sure it’s packed in the winter, but it was lovely in the summer.

romel rambajan

2024-03

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Reema Modi

2024-04

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Nana Addae

2023-07

Rooms are great and equipped with a cute kitchen. I wish they had cooking/ cutting knife 🔪 that actually work ( requires manpower to chop veggies or meat). Mu family has allergies so i cook when i can. I loved the kitchen component just wished it had a few things like non stick cooking pots, and 1 blender for each floor. Those 3 items missing frustrated my cooking but i made do. I wish housekeeping was more than once a week tho. We stayed for 5 nights with no housekeeping. The pool, hot tub, fire place were our favorite . Clean bathrooms, awesome teatree soaps for bathing. Itll be nice to have at least 1 commercial sz laundry room for guests use. The kind that takes coins. We had to drive 17miles to dollar general for laundry. Not a lot of variety for breakfast as well. Would be nice if breakfast was part of the stay. Otherwise we love it and come every other year. Love the ski lift too tho opened only on weekends. Will definitely recommend here.

S P

2023-11

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Ran Peles

2024-01

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Heather Gately

2023-05

Awesome place for downhill mountain biking. Lot of mote moderate trails.Better for skiing.The resort is amazing. Heated pool, game room for the kids,free coffee in the am. Polite staff members. Love that they cater to families, quiet time from 10pm to 8am.We will definitely be back.Heather from Cape Cod MA

Artem Revunov

2023-05

You guys should review your refund policy. During the "season" AKA winter, you charge $500 for rooms while in May the same room goes for $125. Also, no refunds in winter while in summer - no problem. Why the difference? Because of the location right under the mountain ski in-out experience. But when it's an anomaly and summer comes in winter, it takes away this "ski" portion of the price and makes the whole stay miserable.We're leaving early because of that. I stopped by the front desk to ask if they would be so kind to move a night of our stay towards the next time (not asking for a refund, just move my night!). This means that I assume there will be "another time"' and since we're staying a minimum of 3 nights, (prefer 4-5) - we will bring more business to the hotel at least by paying for additional nights.The guy looked at me like I'm harassing him and replied "we're not doing anything". Not even a little "sorry" in it.

Dustin Hobbs

2024-02

Great place to ride. Lift lines are long on weekends.

Jennifer Formel

2023-12

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Maria Batista

2022-05

We just stayed at the grand summit this weekend for a birthday weekend of skiing. The towels were crispy white and clean, the coffee quality in the room was superb and organic, the toiletry products were all high quality. The service in the hotel was wonderful, the restaurant staff was super pleasant. We had dinner at the hotel restaurant twice after skiing and the food was delicious. The skiing was quite nice even though not the whole mountain is open as of yet but a lot of it is. The lodge does offer indoor dining and you do need to show your vaccination card. There are protocols to follow to keep everyone safe, reservations are require to eat lunch at the lodge but it was not hard to get there without reservations and get a table. You are allowed to be at the table for 45 minutes. There is the usual chicken, fries, pizza and waffles outside and outdoor sitting. There are enough trails open to get our ski season started. We have been here for three days and it has def been a great experience.

kate cordeiro

2023-05

I stayed during my birthday weekend and it was a great trip with amazing views. The staff at the front desk, along with the shuttle driver, were kind and very helpful. Only thing I would say is to make sure you ask if trails are completely open. We took the shuttle up the top and decided to take the Long John trail to walk down back to the hotel. It was open unlike other trails that were clearly marked off with orange tape and signs. Midway down the trail, we noticed it was closed off for construction and the only other trails down from that point were "experienced trails" and one other bike trail. We decided on the bike trail which lead us to Carinthia ski area a mile down the road from the hotel and we had to walk the residential street to get back. We saw a worker along the trail and asked how long the walk usually is and it would've been nice if we were told the trail would be closed up ahead. That was the only complaint though!

D. N.

2023-05

Excellent experience. We went during mud season so there was a lot closed in the area and the restaurant at the resort was closed as well and I wish there was some indication of that online but besides from that the staff truly makes this place what it is. An incredible group of people that are full of local knowledge and are super helpful with any questions or concerns we had about the resort. My only critique is to be a little bit more transparent about what is open and what is operating at a fraction of what it usually does I wish the store was open and the cafe was better stocked but at the same time we were one of 20 guests there so I get it just wish that was made more aware online either on their website or third party platforms. But I literally cannot speak highly enough about their stuff they made the trip

Blithe Milks

2023-05

I visited in the off-season, so I wasn't expecting it to be as bustling as it was. Unexpected balcony! Window opens onto neighbor's balcony 😐Floors are oddly squishy (very quiet) and lend a sense of vertigo in the insanely long hallways. Mattress was uncomfortably soft, like it was old and not designed to be soft. My back is still recovering.Staff was fantastic! I'm sure the heated pool is amazing in the winter. In the summer, it was not a refreshing swim.Hotel restaurant was skeleton crew so we only bothered with it once. Close to W. Dover and Wilmington, so no great loss.The staff made the stay.