Bisbee's Ace Hardware

Aman Seekingwisdom

2024-05

I'm giving them a low rating because of two experiences i had with them. The one situation just showed a lack of good character. The other situation a lady decided to follow me down an isle and act inconspicuous like she was busy organizing, but truly she just judged me and wanted to watch me like she assumed me to be dishonest from my looks. One could feel insulted by this assumption.

Catherine Benham

2024-01

I have found all of the Bisbee’s team to be helpful. They help me figure out what I need for my various projects and Jack in paint is so helpful with paint. I also want to recommend Haley in their design center. She helped us redesign our bathroom during Covid which made it all somewhat challenging. We needed help trying to figure out what we wanted and understand the tradeoffs of various options. The design works so well for us and I continue to love everything we did. There were also supply chain issues and Haley gracefully helped us pick and find some alternative tiles.Unfortunately I recently dropped something very heavy in my sink and broke it. Haley immediately tracked down the company that installed it, and arranged to have it replaced.She been wonderful to work with over many years and I highly recommend her!

Will Brokhof

2024-01

This is a really good hardware/paint store. The main employees don’t change which I think keeps the place humming. Prices are comparable to stuff I see online - they don’t gouge. Ed and Jack and the young woman who often works the front counter (sorry I need to get her name) are gems. Always helpful and friendly. I built a high performance post and beam home in 2021 and I spent a LOT of time at Bisbees.

Robert Wachtell

2022-06

"Most" of the people who work here make a concerted effort to be helpful.Jack in the paint department is one of the best people you can go to anywhere for advice on paint and the likes.As with anywhere you have to select your people wisely.

Joe Brent

2020-06

Been coming up to Vermont since I was a child, to Waitsfield specifically for the last 5 or 6 years. I prefer to support local businesses, especially in a town that is slowly becoming home. I have never had a pleasant time at Bisbee, and this most recent visit was so frustrating that I had to finally put a review on google. The staff always treats me disdain and flippancy. Unlike the other businesses and people in town, who have become good friends, I am made to feel like an invader, or too much trouble. They are over priced, and terse. I am often mislead by staff, insisting that they do not have items that are regularly stocked - and currently available. Today was insulting.

Marnie Young

2022-06

We recently worked with Haley Mango at Bisbee's in Waitsfield to do a gut renovation of a kitchen and 2 bathrooms in our vacation house. Bisbees and Haley were recommended by our contractor. Haley was a pleasure to work with. She designed the layouts and helped us choose all the materials, and we are very happy with the results. Because we live out of state and wanted to see the materials in person, we had narrow windows to choose them when we were in VT. Haley was always available to us via phone, e-mail, and in-person visits at Bisbees. We are not skilled at home renovations and did not have confidence in our ability to pick colors and a variety of materials, so we relied heavily on her recommendations. She figured out what our tastes were and steered us toward all of the many materials we needed, and her advice was spot on. We couldn't be happier with the results and we highly recommend Haley (and Cassandra and Will) at Bisbees.

Mike Markstrom

2019-06

Very knowledgeable staff, very helpful and friendly.Other services Bisbee's offer is custom flooring and you can purchase you hunting and fishing license as well.Don't forget to grab some free popcorn on the way out!

Patrick Rooney

2022-06

This place is much bigger than it seems from outside. A lot of stuff had exactly what I needed. Pleasant knowledgeable staff that feels like they've been there forever. LOL

Luanne Ford

2020-06

Bisbee's hardware is THE go to place for all sorts of odds and ends, paint, specific lightbulbs, Miele vacuum bags, whatever.Everyone working there is super helpful and there is usually at least one person in the store who can figure out what you need and how to use it! Really dislike big box stores and am always happy to be able to drive to Bisbee's when I'm in town.....

Peter Doten

2023-06

Good service and good selection without having to drive all the way to Waterbury, Williston etc.

Moriah Del Bosque

2021-06

Always have what I need and if they didnt and they could get it they did and employees have always been pleasant and as helpful as they could be and if they didn't know or knew something you didn't they were honest about it.(Time saver)

The Glovers

2020-06

Very convenient hardware store with a very large selection and knowledgeable staff. I love the free fresh popcorn. Get some.

M

2019-06

Highly knowledgeable staff. Helped solve a problem I was having, extremely friendly staff.

Neil Shapiro

2022-06

Professional...Great service..lots of selection

Samantha Pearl

2022-06

Has everything. Kind, helpful, thank goodness for Bisbee's!

Ben Falk

2019-06

A gem. One of the better hardware stores around. Helps make the town a better place.

Hazen Ball

2019-06

Great hardware store, always have everything I'm looking for

Tim Sandford

2020-06

Very helpful. Good thing, not many other options.

John Ciccarelli

2019-06

Great selection. Great service. Great people.

Jen Lockett

2019-06

All the staff is so helpful always.

Charles Baldwin

2020-06

Had what I needed, friendly helpful staff

Jo Ann Hall

2021-06

Always helpful and knowledgeable, Thank you Jack!

nick dondero

2019-06

Very well stocked and staffed.

Bill Greene

2021-06

Easy to find what I need. No line

Karen McP

2018-06

Always helpful and friendly.

Mike Skroski

2019-06

Excellent service

john j costello III

2021-06

Helpful staff.

David Watts

2019-06

Thanks again

Woods Coordinate

2020-06

Lots of stuff.