Killington Rental Associates | Killington, Vermont Vacation Rentals

Matt Bahr

2023-05

We booked a place with Killington Rental Associates through AirBnB for our ski trip. Everything went smoothly until more than a month later when they contacted us and asked US to cancel the reservation because they had sold the location we had reserved. This is after imposing a STRICT cancellation policy on us that required us to pay at least 50% of the rental costs (thousands of dollars) if we cancelled at any point for any reason. But they had no issue pulling the rug out from under us. Not only did they cancel on us, but they tried to circumvent AirBnB to try and pin the cancellation on us.They offered us a refund on our booking, or similar (but not as nice) stays in a different area that would have costs us even more money out of pocket. We were committed to the trip, and ended up having to find a new stay that cost us hundreds more (not with Killington Rental Associates of course), or lose the trip entirely. I am not sure how they find it acceptable to simply dump us on the street, offering no more than a refund, when they had the guts to enforce such a strict cancellation policy on their guests.I will certainly not be booking through such an unprofessional rental agency in the future, I'd rather not be left stranded for a vacation again. I've never heard of a rental agency that simply sells the vacation rental you booked without honoring the rentals.

Garan Comfort

2023-05

I would highly advise against using KRA due to their unprofessionalism. My group had a reservation set for this winter however the owner of the property sold and KRA told us to cancel when we had already paid thousands. When a property sells and it has reservations the least they could do is sell it with a clause that lets the rentals continue as they were booked until the season is over. All of that and they didn’t even offer us a discount on a similar place when they cancelled our group.

Sergey Popov

2023-05

Rented ski in/ski out condo for 6 people in Killington Sunrise village (expensive). Missing sheets on one of the beds (necessary to sleep 6 people), missing garbage bags (instead small bags that do not fit the can). 4 dining table chairs, dishes not enough for 6, all that in the unit rented and described as unit for 6. In short, in the era of Airbnb, totally substandard. Go Airbnb even if it is a bit more expensive (do not repeat our mistake).

Tessa B

2023-05

Every one is so friendly and very considerate. They worked hard to accommodate us and we had a great time in our beautiful rental. Definitely will use them again!

Tony Mercer

2019-05

Went to Killington and stayed at the Sherwood home! It was extremely spacious, and perfect for our group. It was just outside of Killington, but it was only a short drive to the trails and activities. The price was perfect for our budget, and the check in was super easy. The staff was also super friendly and helpful getting us all set up for the week!

Julie Cirillo

2021-05

I will never rent again and will encourage all my friends and family back home in CT and MA to never rent here again. The state of Vermont restricts out of state travelers and this company will not comply with those rules. Because it is only an honor system they have encouraged us to rebook our rental or face losing $1600. They want, and are encouraging Floridians to come from FL to VT for 3 days without quarantining or face losing all your money. This is crazy. Why should they keep our money because we choose to follow the rules set out by the government of VT. We didn't ask for a refund only an extension of the credit. I am still in awe of a company that acts this way. Take your money elsewhere there are plenty of other rental company's leasing property in VT that would comply with state rules.

Beverly Neal

2019-05

Great vacation. We stayed at the Chalet Snowflake/Snowflurry; checking in was quick and easy. Everyone had a great time. The Chalet is the perfect mountain house, sleeping 10. We backed our car right up to the door to unload all of our ski equipment. The fireplace added to the cozy feeling. There is a back deck with a lovely view. This place offers privacy and we were very happy that it was not along the busy access road. But, our favorite part was going up to the Northstar Lodge's heated year round pool. So cool swimming outside with snow falling.

Kaitlin

2018-05

This was the worst rental company I have ever dealt with. I stayed at the Deep Leap rental property that is managed by this company. They require a $1000 damage deposit up front which is fine because I have never had an issue with damages to a rental. They ended up charging me over $500 for a broken couch and bunk bed. When we left the property, the couch was in the same condition it was upon our arrival. No one even slept on the bunkbed because it was already broken when we got there.The company never responded to my emails disputing the charges, never sent an itemized bill of the damages and were completely unprofessional.Please do NOT rent any properties managed by this association!

Peter Firth

2019-05

Killington Rental Associates were great. We stayed in Winterberry #4 - an amazing place, felt like a home - was in a great location and was the perfect base for our ski holiday. Would highly recommend.

Sarid

2019-05

My family and I had the pleasure of staying at the Colony, everything from the reservations to check in and then sadly checking out went wonderful. We would highly recommend staying here, not to mention the location is superb. No issues whatsoever, the four star review was simply because I had to leave.... Will be back, would love to check out this place during winter time. Thank you for making our vacation memorable!

Amanda Morais

2018-05

Do NOT stay here!!! We stayed here in February. Left the house in perfect condition as it was when we arrived. They charged us for damages that was already done when we got there. Lesson learned... take pictures and inspect everything when you rent! It’s unfortunate when good people get taken advantage of. There are plenty of places to stay in Killington, don’t use this company if you want your deposit back!

Enrico Mignone

2021-05

Updating my review. Dealing with difficulties due to the pandemic. Without getting into details, spoke to Lisa Jamison today and had a good conversation. Do not know what the final result will be regarding the Pandemic issues and our rental for the holiday weekend, but she listened to my concerns and we had a good conversation.

Margaret Peet

2019-05

I’ve used Killington Rental Associates in a number of occasions. Staying at Winterberry4 with my family was excellent, great place to base ourselves for our ski vacation. I would highly recommend.

Lisa Taylor

2019-05

Booked with Killington Rental Assocs and everything ran like clockwork! Stayed at the beautiful Winterberry #2 Townhouse which enjoys stunning views and is a real home from home with everything you could need and so clean and comfortable too. Great from start to finish.

Andy Ayres

2019-05

I've used Killington Rental Associates a number of times over the years. Great people who have always been friendly and helpful and good quality rental property. I shall return.

Susana Mignone

2021-05

We are having some trouble canceling due to the new restrictions in effect Nov 14th. Hopefully Management will see we are trying to abide by state mandated rules and give us a refund. Stand by...

Rod Erenburg

2023-05

The fireplace in the unit had a lock on it because it wasn’t inspected. The rental company did not even attempt to do anything to make it right.

Realistic Reality

2020-05

No one upon check in. Code given to us didn't work after 4 hr. drive w/ 2 kids I wanted to strangle the woman we finally dealt with. Very bad communication on their part.

Gary Catozzi

2019-05

Great people to do business with.Our rental property was clean and comfortable. I would highly recommend this company to anyone looking for a place to rent while vacationing in killington.

Giannela Beltrame-Munoz

2021-05

Awaiting to hear back from management regarding our refund due to new restrictions imposed on Nov. 14th. Will definitely keep you all updated.

james pontillo

2021-05

Not a fan of this place. My friends went skiing here and didn’t invite me. When I called the manager to tell her she said that “there was nothing she could do about it” won’t be coming to this place, sorry

Robb Geesen

2021-05

Friendly staff. Great unit we had booked through Wyndham.

Katy Smith

2023-05

People are amazing

John Smith

2022-05

Great place

Louis Junior

2023-12

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