4.2 (93)
3639 US-5, Derby, VT 05829
(802) 766-4971
poulin.build
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Amy Gillespie
2023-05
I went in the other day and walked throughout the whole store looking for something for a project im working on. The store appeared neat and organized and the bathroom was decent.I wasn't greeted or asked if I needed help and I was obviously out of place.It wasn't very busy and I left without any interaction.Probably could improve this a bit.. ✨🙏
Brianne Nichols
2023-08
Very helpful staff, clean store. They always have what I need.
Brian Barnett
2023-05
We needed a couple of gallons of deck stain. The staff was helpful, and quickly mixed the order. We were in and out in a little more than ten minutes.
John Barney
2022-05
The ONLY reason they don't get 5 stars is because of the ridiculous weekend hours. 1pm close on Saturday? The weekend is when most people need a hardware store. Besides that, the staff is super friendly and knowledgeable
Andrew Wood
2019-05
Great staff - ready and knowledgeable customer service. Great selection of products and clearly marked pricing. Lumber yard and contractor service is also excellent at this location with delivery available as well. Yard staff are also great workers - Paul helps me every time I'm out there and does a great job!
Travis
2020-05
Did not have item I needed on Thursday so Supposedly they placed the order and said it would be in a Monday, I told them it’s very important and it’s to help make masks for health care workers so they don’t get sick from the virus and if any issues please call me. Monday came and I called to see if my order was coming they said they didn’t place it because I need to order the whole box I said that’s fine then she tells me it’s past 2 and I won’t get my order till next Wednesday. This place is so Unorganized and don’t care about helping anyone please don’t go to Poulin Lumber unless you want to get treated like you are just wasting there time.
Laurie Evans
2023-05
Unfortunately they didn't have the canning supplies I was looking for even though my local ACE does carry them. Had to go on down the road.
Jacklyn Spence
2020-05
Anytime I need expert advice or help they are always ready to help! Great advice on putting my mailbox back on the pole after snow plow wiped it out and helped out with the right ratchet tool I needed! Love small town businesses
John Lopez
2020-05
As usual, they are fast to unload. They were kind enough to print a paper for me to cross the Canadian Border. There is a gaz station nearby where you can park your truck and sleep. It's a good place!
Tom Whitehill
2021-05
I asked Poulin Lumber of Derby to deliver a complicated lumber and supplies order to my off the grid Camp and they did a great job. The lumber was first rate and the supplies were stacked perfectly and protected from the weather - needed as a series of snowstorms came through (second week of May!) This was my first time working with them and I could not have been more satisfied. Very patient team and professional operation. Thanks, team! I'll be back.
Margaret Cowles
2022-05
Stopped into Ace Hardware for some bathroom fixtures. Pet friendly and my dog was a a big hit. Staff was a super friendly!!
Barbara Letourneau
2021-05
A couple of weeks ago we purchased trec decking and several supplies for building a deck, Then a coupon came out which Stated as long as it is invoiced before the 18th of July which it was, that we could get the free cooler. We went to get the free cooler, they would not give it to us so IF OUR business does not mean that much to you that you couldn't give us a cooler - not good business practice!
Danny Pickering
2021-05
The staff is always willing to help. They are a proud company and treat everyone just as how they would want to be treated. Be respectful and you will receive it in return.
Pat L
2021-05
Very disappointed, couldnt find hardly anything, staff was slow and wasnt sure where things were. No military discount. The staff out back did fine.
Tpmcc Mopar
2020-05
The staff is friendly but this is the highest price hardware store in the Pick & shovel as much cheaper so is Colton's in Orleans
Patty Jacob
2022-05
They are always helpful and cheerful and have what I need.
Jessica Johnson
2021-05
Super nice employees. A lot of inventory. Always recommended.
Marina Brown
2016-05
Very knowledgable staff. They are quick to help you with convenient deliveries.
Peter Goodsell
2020-05
Great selections of Hardware & Building supplys , plenty of Employee to help you with your needs .
Aaryn French
2022-05
Helpful staff, lots of options at a reasonable price
Scott Bryant
2020-05
Always great service and items in stock. A little expensive.
Allen Loura
2018-05
Was overcharged by inexperienced cashier. I didn't notice it until I got home.
Patricia Clark
2022-05
Very friendly place to shop.
John Fillmore
2019-05
Prices on stain and paint are extremely high at this Ace Hardware
Julian Therrien
2020-05
Great have everything you need
Gina Cirelli
2021-05
I experienced bigotry and misogyny at the project counter.
Farshad Niazi
2021-05
Eager to help. Very nice place.
Richard Murray
2019-05
Everyone very friendly and helpful.
Jean Poulin
2020-05
Good service .. price ok
John Marshall
2019-05
Great service in showroom and in the yard
Monday | 7 AM-4:30 PM |
---|---|
Tuesday | 7 AM-4:30 PM |
Wednesday | 7 AM-4:30 PM |
Thursday | 7 AM-4:30 PM |
Friday | 7 AM-4:30 PM |
Saturday | 8 AM-1 PM |
Sunday | Closed |
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