Mark's Ark Inc

Alisha Andreason

2024-01

Absolutely love this place. I have taken my kids, and friends here for years just for the experience alone. The staff are everything you need. They always have new Happy, Healthy, Friendly Pets! As an observation All The pets have the right amount of food and water. The cages, and habitats are very well maintained. I personally have had, and raised reptiles, rabbits, ferrets, bearded dragons, hermit crabs, cats, dogs, chickens, ducks, geese, turkeys, goats, llamas… I lived on a farm and I know when animals are taken care of. I hope that these people love their jobs.

Bob Dawson

2024-02

The best pet store I've been to in the area. Their selection is pretty incredible for reptiles and arachnids, and it's more entertaining to look at than most zoos. They even have ferrets and chinchillas, which I haven't seen in big stores for a while. Their fish selection is also extensive. As is their selection of pet supplies. If you need dubias for your lizard, this is the place to buy them. They seem pretty knowledgeable, though not particularly forthcoming and friendly - you kind of need to know how to ask them questions, or which questions to ask. But they'll know how to take care of your new pet, so make sure to get instructions. I wouldn't say the prices are fantastic, but if you're looking for something in particular, they'll probably have it.

Kiersten Stewart

2023-10

They had some really, really cool, unexpected animals there! Like an all black chinchilla and tons of different lizards and geckos, also a crazy amount of snakes... The staff was really chill and helpful!

Jessie Heyleigh

2024-03

This place does not know how to take care of birds! I took my cockatoo here and I have never heard him scream the way he did. My cockatoo never acts the way he did after we got him back.They keep their birds in the back corner of the store. The ceiling is falling through above the birds. They have no UV light which they require 10 hours a day of. Their diet is just seeds which is just a fat diet and no nutrients.I was very nervous and try to ask questions and the guy wouldn’t even make eye contact much with me.I’m never gonna take my parrot here again. I’d have better luck doing it myself.

Alexus Diamondae

2024-03

I went and bought a lizard here and they had 3 dead in a cage with 5 more lizards all in the same small terrarium. I told the guy about it and he claimed “that was normal” the life was literally sucked out of them and they had been in there for so long that they were all decaying on top of each other . I’d be aware before you go and spend your money here . I Highly suggest you go to pets and such which is about 10 to 12 min from this pet shop . They actually care about there animals and explain to you how to properly care and give your pet the best experience at life.

Whitney Hancock

2024-02

The guys that work there are so kind and knowledgeable. I went in needing a lamp for my sulcata tortoise. The employee explained the different brands, benefits, and warranty of each lamp and light. He also explained how often I should switch out the light.While there, I noticed they had a wide variety of animals and reptiles. Along with homes, foods, and necessary supplies needed to prove excellent care for your pet.If you're thinking about purchasing a pet, I recommend going there.

Kaiden Gillman

2024-01

They have Variety at the cost of literally everything else! All of the Animals look mistreated in one way or another, especially the birds that are shoved in the back room have their diet ignored COMPLETELY. If this store was a private seller instead of a company I’d call animal services on them, there are so many better pet stores in Utah that won’t have you feeling gross and sad when you leave!

ericah lage

2024-01

I go into marks ark weekly to get feeder rats for my snakes. I love the experiance I get walking in there. They always have what we need and more. Love the gentlemen working there their always very helpful and kind. Highly recommend to anyone!

Max Allmark

2024-03

Absolutely terrible after buying multiple snakes and giving them breeders they have shown their true colors treating a valuable customer terrible… such a bummer maybe don’t hang up on 1000s of dollars Dakota deserves a pay cut I would never treat a customer in such a way. Hope they haven’t killed the breeders I’ve given them in the past. Will be switching Utah reptile dealers

Arbor Services

2023-05

Best pet store in Utah! Skip the big corporate pet store and shop local. Mark's Ark is awesome! I have been coming since I was kid and my mom would buy our fish food in bulk! It's still way funner and friendly shop!

Mason Hollinger

2024-03

I took my sulpher crested cockatoo to clip his wings and nails as they were doing that they showed us where they keep their birds with no uv lights which parrots need for at least 8 hours a day minimum as well as keeping them in the back almost storage closet looking dark corner. As well as feeding them only seeds (which is not healthy for parrots of any kind)DO NOT TAKE YOUR BIRDS HERETHEY SEVERELY MISTREAT/NEGLECT THEIR ANIMALSI know what sounds my cockatoo makes and I had never heard him scream the way he was (almost in pain sounding) while taking him to clip his wings and simply file his nails anywhere else.

Robert Moore

2024-02

Sold my wife a ferret and a piece of junk cage for 730. Cage fell apart and all they wanted to do was a take a look at it. Not refund the 169 for cage. You are better off getting a cage on Amazon. Found one twice the size and metal for 125. These guys are only in it for the money. Terrible customer service.

Emme Eckenfelder

2024-04

This store is my happy place. I can get everything I need for all my scaley and small furry friends, prices are good, employees are the best, and they always have new critters for me to look at 💖

Manda Bear

2023-05

I really like this place. Got my chameleon and bearded dragon here. Both are healthy and doing well. Their selection is top notch. It's a bit crowded, as the store is kind of small, but it works. I hope they can get popular enough to expand their store or move to a bigger location.

Vian S.

2022-05

2 stars. The place was stuffy and hot. Most of the animals looked depressed and slept a lot. The poor budgies were in deplorable conditions, and many of them were sick. The girl working there told me “they aren’t budgies they’re just normal parakeets” ??? At least teach your employees about the animals that they’re taking care of; and when my mom told the girl that the budgies looked sick, she said “no he’s just resting”. It’s really quite sad. The only good thing about this place is the price for a lot of the items, but besides that, I would avoid this place at all cost if you’re an animal lover.

Amanda Steele

2024-04

Will never understand how this place has above 4 stars as an average rating. I've been to a lot of reptile and pet stores in Utah and this one is one of the saddest. The husbandry is really bad. They house so many reptiles together that really shouldn't be. I can't go in here without just feeling gross.

Rese J

2024-02

Overall welcoming with a very nice and helpful staff. I will say however there could be some improvements on attention to animals and treatment of their live food. Still, much better place to go over pet smart and petco!

Michael Petruzzi

2024-01

There is one employee who helped me is stealer. If you visit, I recommend him above anyone else. Older gentlemen with long hair, must be the most knowledge guy I've ever met!

Jeremy Petersen

2023-05

My first visit. I was impressed by how much variety they have! Lots of animals. Lots of equipment. Every employee I interacted with was friendly, helpful, full of information, and happy! Very positive energy!

Steven Humphreys

2024-02

Fantastic pet store for anything you need....fish, reptiles, birds whatever! They've got literally everything. What other pet stores have you been in that you could buy a freakin' HORNBILL bird in??? None. Come check this place out. It's like a free admission zoo.

Colbasaur

2019-05

Amazing customer turarriums at reasonable prices! One of the best reptile selections in Utah. I love visiting even if I am not buying anything. They definitely need a bigger space though it's a bit crowded.

Alicia Black

2024-03

Alivia was outstanding. She helped us pick out bearded dragens and a good habit for them. She was very knowledgeable and effecient.

Joey Zucca

2023-05

Very friendly staff and always a big selection on pets. My son loves to walk around and look at all the animals. We had a blast today. My 15 month old loved looking at every cage and tank they have. My wife wants the Bengal cat

Trevor Blair

2023-11

The people here are nice. All the workers are helpful and nice. However, the husbandry for the animals is terrible. There is an iguana in a tank so small he can only do a 360• turn. There are tanks with 5 bearded dragons crammed in, displaying aggressive behavior. There is a chameleon with mouth rot inside of a horizontal tank. This place NEEDS to take better care of their animals, it is sad and scary to see. The husbandry is abysmal, they are still keeping leopard geckos on reptile carpet.

Gabby Duncan

2023-11

I emailed them not once but twice about taking my two yellow belly slider turtles to them drove all the way down here from American fork and told they couldn't take them and if they knew what turtles they were they would've said no I showed them the emails where I stated multiple times they were yellow belly sliders and they said oh sorry miss communication. Ridiculous.And being accused of swearing at your employee go ahead and look at your camereas when I simply showed her the email I was sent and she couldn't even read it and she just kept repeating over and over oh well we are full but looking at the reviews many have had issues with the same blond hair girl having attitude and not professional so before you ACCUSE CUSTOMERS instead you should know your facts and speak with your employees. If I was doing what you said I did wouldn't more people like a manager or someone get involved when all I spoke to was the blonde girl and I was in your store for less then 3 minutes very professional of you guys. Once again must be your "miss communication" like you guys said you have.

Chloe Palmer

2024-04

Haven't bought an animal from here yet but the staff are incredibly nice and so easy going. Always trying to help

Heather Marsh

2021-05

Wide variety of fish of different types and healthier condition than the ones at petco and petsmart. The tanks were clean.Staff had good knowledge of the different fish medicines to treat the sick fish I got from Petco.

M W.

2023-12

They have cool animals but they keep big reptiles in small cages it’s pretty sad to see 4-5 foot lizards in 3*2 foot long cages or large ball pythons in little containers meant for frogs or mice

Dustin Christensen

2021-05

I have been going to Marks park for about 20 years and have loved it. Now my kids love it. It’s almost like going to the zoo or on a vacation to the jungle with excitement.People who work there love all sorts of pets and reptiles making it fun and welcoming.It’s hard not to buy something each time I go because We learn something new about different pet.

Seth Payne

2020-05

Cool shop! They keep it relatively humid and warm for the animals, but I went in the winter, so the temperature difference was more noticeable from outside. They have a surprising selection of reptiles and amphibians, as well as birds and fish.