Ruff Pup Dog Training, Grooming and Retail

4.5 (135)

1200 Towne Centre Blvd Suite 2055, Provo, UT 84601
(385) 392-5575
ruffpup.dog

Claimed
Dog trainer
Pet groomer
Pet supply store

Accessibility

  • Wheelchair accessible entrance

Reviews

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Linda Buytendorp

2024-01

Andrew did a marvelous job with my Cavapoo, he is truly the dog whisper. Andrew knows exactly what each dog needs and how to work with their individual needs. His love for dogs is evident in everything he does. He turned my naughty little puppy into a well mannered dog. Most importantly he taught me the proper ways to work with my dog so that he will continue with his new found behaviors. He is dependable and prompt and fully trustworthy. If you are looking for a great trainer this is your man!

Leisa Allen

2024-04

Nichole groomed Millie today. She listened to exactly what I wanted and she came home darling. What a great groomer and very professional. Millie loved her. She put cute pink bows in her hair too that match her collar.

Mackenzie Street

2023-08

We have our dog, Asher in the new Training Program at Canine Connection and as someone who spend months researching places to take our dog, I wanted to write an honest review in hopes to help others.First, I want to mention WHY we chose Canine Connection. When we met with owner Andrew (a FANTASTIC dude), he assessed Asher and listened to me on what is happening in his life. Not only is Asher a puppy (born March 26th) but our baby was coming home from the NICU and they had a new program starting up where dogs are trained at the home for 4 weeks rather than boarding them. It is to help train the dogs according to their environments, which really spoke to me. I wanted him to be trained around our newborn and it felt custom to our home life.The total cost was 2,500 for 4 weeks, with a trainer in your home 1 hour M-TH. They take pictures and videos of your dog as they are training and on Thursday they train you on what they did.PROS:- Andrew and Rachel really listened to what we wanted Asher to focus on.- My dog truly thinks Andrew is his best friend.- In addition to the mentioned above, they offer group trainings on Monday and Thursday.- More of a custom experience.- As an owner you are hands on in their training.- Andrew and Staff teach you best practices on training and working with your dog.- The trainer sends you pictures/video everyday of what your dog has learned.Additional Notes:- After the 4 weeks are up, you are still able to go to the Monday and Thursday group classes!- If additional time is needed you can work with your trainer on setting that up.Overall:Andrew is such a great guy and I have learned a lot from him on just being a dog owner. He really is a master of his craft and his staff is amazing.

Janett Roberts

2022-05

We started with Canine Connection about a 8 months ago when I needed help with my crazy one year old lab Rey. I had just had back surgery and needed her to walk nicely on leash plus some other basic obedience. I have been so happy with the results of the training we’ve received. Andrew is so knowledgeable and he and his trainers have helped us go from having a crazy, embarrassingly reactive dog to a good girl we take everywhere with us. We did the day training because we couldn’t bare to be without her at night and she continues to learn at the group trainings and loves going to daycare. I feel like training is a continuous process for both me and Rey and the more we work and learn together the stronger our bond and trust of each other is. I highly recommend Andrew and his friendly staff. Andrew and his trainers have helped me have the dog I dreamed of having. I love having a dog that is a joy to walk, and she gets so many compliments for being a good girl.

Stephanie Cullen

2022-05

I started out using these guys for daycare, and for the most part my dog seemed to love it. I figured since she loved the staff and the staff loved her, using them for boarding while I went on vacation would be a perfect solution. 10 days and $400 later, I picked Molly up only to see that she had varying injuries all over her body. The staff present didn't seem to know how she was hurt, and one tried to claim that she'd arrived with the huge scab on her nose. I was then told that it was "kennel burn," and that it was very common.The thing is that Molly shouldn't have been left in such distress that she was injuring herself like this. These guys are professional trainers. They know how to help a dog acclimate better, but they just left her. I sent a blanket with her so she would have comfort, and it appears as though she didn't get to use it at all, because she has sores on her elbows from laying on hard surfaces too long. Molly and I are both traumatized, and now I'm worried that her kennel and separation anxiety will be incurable. I now have to take her to the vet, an additional expense that could have been avoided if they had treated her right.If you've read through my review this far, let me note one last thing for you. The dogs spend the majority of their time in kennels here. They are let out every 2 hours for about 45 minutes. That's not enough time out for a dog, no matter how much they normally sleep. A dog shouldn't be in a kennel that long. It's why I wanted her to have a daycare in the first place: so she didn't have to be home in a kennel when I have to work.Needless to say, I am very disappointed with her care and the fact that nobody bothered to tell me she was hurt. If they were understaffed or overbooked for the holiday, I should have been told so I could make better arrangements for Molly. I'm not sure we'll be returning to Canine Connection any time soon.

A.J. Rounds

2024-02

Andrew and his sweet wife, Melissa are a class act! They truly care about the dogs they service and super knowledgeable about dog training and grooming. I would highly recommend them to anyone! Use them once and you’ll never go anywhere else!

Rachel Wadham

2024-05

Did my first group training class. I appreciate the strong focus on keeping the dogs comfortable and having positive experiences. We’ll be back for a range of the class offerings.

cookalacha

2024-01

We have gotten our puppy groomed here. There is a nice selection of treats at reasonable prices. Our puppy liked the kangaroo treats.

Jill Bills

2023-05

I called today to cancel a boarding reservation for our beloved English Bulldog, Daisy. Unfortunately, we had to make the heart wrenching decision to help Daisy cross the rainbow bridge as a result of untreatable medical conditions. I was emotional when I explained why we were cancelling our appointment. Imagine my surprise when a couple of hours later a lovely bouquet was delivered to my door with a sweet note expressing condolences for our loss. I cannot believe that level of empathy and caring from the owner and staff at Canine Connection. I would 100% recommend them without reservation. Thank you so much Canine Connection!!

Mackenzie

2022-05

We've loved Canine Connection for our pup!Staff: The employees are very kind, and they never make me feel silly for asking questions or having requests. You can see how much they love the dogs they take care of too. For example, I was out and about with my dog, and we ran into some of the staff. At that point, my dog had only been to their facility twice, but they remembered his name and said hi! He was ecstatic to see them, and it made me so much more comfortable taking him to Canine Connection.Pricing: Canine Connection has extremely competitive pricing, and with their high quality of service, they offer great value.Location: They're located on State, and are very easy to access. They also sell toys, specialty food, treats, leashes, and more at their location. It's so convenient to be able to look at things before and after daycare with my dog right there!Daycare Services: This is what I mainly use Canine Connection for. As stated above, I trust the staff, and Kepler always comes back ready for a nap. It's clear he's able to get his energy out at daycare!

Shawna St. Clair

2022-05

Our dog Livvy loves her daycare! Andrew is very knowledgeable and has some great training programs that benefit just about anyone who wants to train their dog! The place is new and going through some growing pain changes, but the staff and trainer makes it worth it! Check them out! :)

Lindsey Hargett

2021-05

These guys have genuinely saved my dog. We had a poor experience with another trainer and I thought all hope was lost for my sweet, timid pup. I found Andrew and his team, and our lives were changed forever.Every single one of the trainers and employees here love me and my dogs, and they all care about helping us succeed. I cry happy tears every time we leave because they are so supportive and fantastic with mine and my dogs' progression in our relationships.I send my dogs to daycare, we've done private training, grooming, weekly classes,, and their day training, and they are all phenomenal. My dog is a new dog with a whole world ahead of him because of these guys.Because of all they do for me, I am less stressed about being out and about with my dog. I used to be a total wreck going out in the world with him, and now we both have the tools to have incredible, happy experiences every time we leave the house. I could not put a price on what this has done for me- I can't thank them enough for this.Their monthly membership for classes is something that every single dog owner needs. For $30/ month you can come to any of the classes they do throughout the week. These classes are a great way to get your dog's wiggles out and keep them current on their training.They also send report cards after each day of training, and they are the highlight of my days! I know exactly what my pup does during the day and what to work on at home with him to reinforce what he learns at "school"!I cannot say enough good things about Canine Connection and everyone there. I consider them all good friends, and I love knowing that my dogs are loved, comfortable, and happy in their care. ❤

Jon Wolfe

2022-05

A very reasonably priced option for day care where they pay special attention to the doggos and do a great job! My dog Blu comes here weekly and he's always so happy to go and he comes home to sleep well. He actually has less anxiety and bad behavior whenever we leave him at home now because he gets to come play all day. It's very therapeutic for him.

Cameron Wilde

2022-05

I have been taking my dog here for daycare for a while now, and it has been working great for us. The staff is very friendly and is always happy to see my dog and it’s obvious that they care about him. It is very helpful to me to know that my dog is in good hands and is playing nicely with his friends so that I can focus on getting my work done, instead of leaving him home alone and worrying about him being sad or destroying my stuff. My life is so much easier having them to rely on, and knowing my dog is safe and happy.Here’s a picture of how tired my sweet boy is after being at daycare.

Bailey Hill

2023-10

We had a great experience with Andrew and the reverse board and train program for our 5 year old Corgi Hudson. We have seen HUGE improvement with Hudson’s obedience and reactivity to other dogs. Andrew has been teaching our dog so much over the past couple of weeks, but he has also taught myself and my husband a lot so that we can continue to work with Hudson to help him be the best dog he can be. Highly recommend working with Caine Connection.

April Poulson

2022-05

We could not be happier with our experiences with Canine Connection! The trainer there, Andrew, has given my family the power, knowledge, and tools needed to help all of our dogs meet their fullest potential. We are so thankful for what we've learned, it's all made an immense impact on our lives. Thank you SO MUCH Canine Connection!!!

Rylan Chord

2021-05

This is a fantastic place for you doggies. The staff and trainers are so kind and attentive. I had my Goldendoodle kenneled there for training program for 4 weeks and they trained him so well. He came back more calm and obedient. Shout out to my Goldendoodles trainer, Emily. She is the best and connected with Bingley and was so kind and caring

Aymee Condie

2023-05

I have had such a great experience with the board and training service. My 12 week old puppy learned so much and I am so pleased with the outcome. Rylee is knowledgeable and taught me so much about how to manage my puppy. My puppy is happy and confident to go in to the building which tells me he feels safe and cared for. The space is clean and staff are so kind and helpful.

sbk2041

2023-05

The staff is friendly and treat our dogs like family. I have been using the grooming services for over six months and am very pleased with the results. I always ask for the same cut as last time and I don’t have to explain anything – Nicole does an amazing job every time. We have also left our dogs here for boarding and daycare a few times and have been very pleased. They even sent us several photos and videos while we were on vacation to help us see how our pets were interacting and engaging.

megan homer

2023-05

I absolutely love canine connection! My dog Sunny goes 4 times a week and absolutely loves it. He has hated every other daycare we have ever tried and would resist getting out of the car. With this one, if I’m running a few minutes late he starts whining at me to let me know it’s time to go. They treat the dogs incredibly well. Every person who works there is phenomenal. Oh and they do a great job with grooming too! Seriously, give this place a try!

Kat Duval

2023-05

Amazing training philosophy that really works. Our puppy is such a good dog now! You can tell they take good care of the dogs too because our puppy was really nervous when we boarded him there for training but we’d go see him everyday and he interacted with each of the staff like he knew and trusted them, not like a dog who had just been left in a cage. We still use them for weekly social classes and our dog loves it! I recommend to everyone.

Marleen Williams

2023-05

Canine Connections has been the best thing for my puppy. They provide a loving, clean environment for boarding and the training programs are outstanding. The owner, Andrew designed very specific activities for my dog’s needs and temperament. Canine Connections provides a one stop shop for all my dog’s needs

Emilie Altorfer

2021-05

I love Canine Connection! My dog attended as an 8 month old puppy in their socialization program, and it was amazing. He is a very friendly, then overly friendly dog. They helped him to learn to respect personal space, go out into public calmly, interact with other dogs without freaking out, and more. He mostly worked with Amy and Enoch, but the entire team is incredible. They truly treat you and your pup like family. Also, their prices are so good! Definitely worth your money’s without breaking the bank.If you’re looking for a groomer, I will also recommend them! They treat grooming sessions as training sessions, so they reinforce good behaviors and help your dog be okay with being touched and maneuvered during baths! (My pup still hates the blow dryer, but I can’t blame him and he’s getting better. Haha)

Haylee Carroll

2023-05

I absolutely adore the staff here. They are so loving and warm every time we come. They make my pet feel like a celebrity and are excited to see her. She leaves tired and happy every time. Seriously, so grateful for Canine Connection! We love you all!

Katie Balling

2022-05

We have two corgis, Peaches and Pepper, that we take to Canine Connection for day care once a week and I can't say enough good things about the staff and the environment. After a negative experience at another doggy day care, I was hesitant to do day care again. The staff are so kind and obviously love interacting with the dogs. I have recommended Canine Connection to multiple friends and will continue to do so! They set the standard high for doggy day care.

Ashley Southard

2022-05

Canine Connection is great! I’ve been taking my dog there for daycare since he was about 3 months old. He gets so excited when we pull up because he loves it. Their prices are competitive and I love that you can buy 10 or 20 punch passes. It’s also super convenient to book a reservation online. The staff is friendly and know my dog, which I really appreciate. Highly recommend!

Alyssa Gorski

2022-05

I’m so glad our vet recommended Canine Connection for training our puppy. Andrew and the team are so awesome and my dog (now 1 year) has completed a couple different classes, and we have gained so much from them. My dog loves every class and social hour. Canine Connection also has a wonderful store section and we now buy all of our dog food from them. I would recommend this place to any dog owner for all of their services!

Sarah Mangus, MS, LAT, ATC

2021-05

I have always wanted to continue training my dog to become a therapy dog, but everywhere that offered dog training classes was expensive for my poor college student budget. When I found out about Canine Connection, I was excited to try it out! The group classes are multiple times a week for only $30.00 a month. I feel that I get one on one attention for my dog and me, and the staff is extremely friendly and helpful. The trainers take extra time to show me how to correct certain behaviors in my dog. I didn’t get that kind of attention in any other dog training business I had previously attended. I love this place so much, that I continue to tell every dog owner I meet about how amazing it is!

Cheryl Singley

2022-05

I was looking for a good daycare, training, and boarding option for my puppy and was directed to Canine Connection. So glad I was! Every person I’ve interacted with really cares about the healthy development and training of dogs. They’ve helped puppy with socialization either other dogs and people. Along with real life socialization in situations away from home.On the days she goes, all I have to do is mention “daycare” (her understanding of what canine connection is) and She gets so excited she starts dancing and hopping around all the way to the car.I highly recommend the Day Training, Day Care, and Group Classes. I have not used the boarding service yet, but I intend to next year and feel safe that puppy will have a fun time with people who watch after her and care for her.

Linzie Nielsen

2022-05

We love canine connection. Our dog Bruno loves his daycare visits, the staff is so friendly and good with the dogs. Bruno comes home nice and tired and the price is unbeatable. We are doing training through them as well and it’s been great too. Definitely would recommend.

Opening Hours

Monday 8 AM-8 PM
Tuesday 8 AM-8 PM
Wednesday 8 AM-8 PM
Thursday 8 AM-8 PM
Friday 8 AM-9 PM
Saturday 9 AM-9 PM
Sunday 12-6 PM

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