Pet Perfect Grooming

Tessa Jones

2024-04

Breanna did a fantastic job grooming my dog. She is a very kind and took care of Baxter while he was there. Highly recommend this groomer. Baxter’s haircut is adorable.

Adam Stevenson

2024-03

Thank you so much. My Yorkie and I love the new owners. My little girl is really shy and you all were so good with her. She looks fantastic. I highly recommend this place.

Dave Fuller

2024-04

They did an amazing job with my golden retriever! The owners are super friendly and my dog looked super comfortable with them. Highly recommend!

Renea Burt (Waynay)

2023-06

My Veterinarians Tech recommended Crytal's Dow Spaw. I was very pleased as it was my teacup Yorkie's Bungee, first visit to a groomer at 9 weeks. She was not upset or at all stressed with her experience. That is very important for an event that will help to form this puppy's reaction to future experiences in other things. Thank you, Crytal's Dog Spaw!

Andrew Dexter

2023-09

Awsome grooming , very caring and lovingThank you, Stephanie & Marston for taking care of my Coco every time 💕

Roxanne Briones

2023-12

Crystal's always does a great job with my dogs grooming. I feel that they treat her very well and truly care for our little friends :)

Chloe Parker

2023-05

While I think they did a good job, I’m so disappointed in their pricing. It cost us $180 to have our dog groomed. We just moved from salt lake county and our groomer there only charged us $86 MAX. So while they did a good job, we won’t be going back because it would be cheaper for us to drive our dog 30 mins to our old groomer.

Amy Loertscher

2024-01

Update to my prior post, been going here for many years and has been great service and grooming for my pets. Recently changed ownership and now refused care for a last minute update to my dogs rabies records. Disappointed in the lack of communication after being a long-time client! Good news is there are lots of other options close by to transfer too!

Jared Anderson

2023-05

Very friendly staff, I feel comfortable leaving my pets here. They are also pretty quick with everything. I like that I don't have to schedule an appointment to get my dog's nails trimmed.

Katie Nuttall

2023-05

Crystal is so good with my babies! She make them feel comfortable, they have bad anxiety at the groomers. She hold them and talks to them as I do. They come home looking so pretty and smelling good and never had an issue with their haircuts.

Aaron

2023-05

It has been a few years since I had taken my dog here. In the past they have always been so good to my dogs - so when we got an English Bulldog puppy and he needed his nails trimmed and a wash, I made an appt. The Staff there was as friendly as I remembered and they took really good care of my little guy. I appreciate how they loved and gave attention to my puppy and how handsome he looked when I picked him up today. Thanks guys!

Whitney Gilmore

2020-05

Brought my Miniature Schnauzer for her first grooming appointment and was so happy with the results! She was very nervous at first, but was in such a good mood when I picked her up, so I’m confident she was treated very well. Her haircuts was amazing, and the pricing was just right! I’m looking forward to her next appointment. :)

Jared Hartman

2021-05

We booked an appointment with them and their earliest date was 2+ months out. They sent us confirmation and we have been looking forward to getting our dog groomed. We took him in for his appointment and said they didn't have him in the system. We showed our confirmation and they claimed that "so many people work there that sometimes it doesn't get in the system."Then fix your system. We've been waiting to get our dog groomed, we had and appointment and we still got turned away. We won't try to book here again as they don't care about their clients and their system obviously doesn't work.

Megan O.

2014-05

I was very pleased with my dog's cut!! I have a miniature poodle, and asked for a specific hair cut. She did an amazing job. I will most definitely be taking my dog to her again. The staff were so friendly, were so sweet to my baby. So this girl is very happy with Crystals dog Spaw. I took my dog to another very popular place, and they nipped his cheeks which ended up getting an infection. I had to pay over 100 for medications. Crystal listened to my concerns, and told me not to worry. She was very nice, and My dog looked fantastic. So She'll be my new go-to dog groomer from now on!!

Hannah Frandsen

2019-05

I take my dog here often. Took my 5 lbs dog to get just a trim on her head/face like I normally do and have done multiple times. My husband picked her up since we both have to work to survive. We are not made out of money. Turns out they not only raised their prices and never mentioned it until after they did the service but somehow had be “undercharging us” according to one of the groomers for the service since the beginning so they charged us $12 more than we have been paying since we have been taking her in. I know that might not seem a lot to most people but when you are trying to save up for a baby you have on the way and you can’t even afford to have a date night once a month it’s very frustrating not to even get a heads up before the appointment. Sucks that I have to find a new groomer because my dog is only 2 years old and we would have been loyal returning customers for a long time.

Complexity Dance Movement

2021-05

I called to book an appointment here. No answer, so I texted the number from their Facebook page. They responded quickly saying the next available appointment was about 3 months out. I decided I’d take it and wait the 3 months. I show up for my appointment and they said they had no appointment for me. I showed them proof of my booking via text and they were unable and unwilling to help me. I walked out and drove over to Sharon’s Place where I was welcomed and they made time for my pup. I’m sure Crystals has good quality hair cuts but I will not be returning as they are not reliable and turned me away no problem. I was just another number to them. Will not be back.

Richard Jardine

2023-05

Shelby is an awesome groomer. We have been taking our puppies to her for years. She does a great job and always is concerned about the care and welfare of our animals.

Laura Vazquez

2021-05

Short Answer:One of THE WORST customer service experiences I’ve had in my life. Do NOT go here. So unprofessional, do not care about you or your time and I would guess your dog too considering the way they treat PEOPLE. Lied about my dog having lice just so they could leave early for the day.Long Answer:I took my dog once and it was fine, but the price was a lot more than what I was anticipating then when I tried to make an appointment for a month out they said for my dogs breed I had to wait 6-8 weeks (which I had never heard before). I was kind of annoyed, but i made my 2nd appointment at 6 weeks out which happened to be on Pioneer Day. I’m not originally from Utah so it was just another day for me though.I get a call from them two weeks before and they ask if I can move my appointment to an earlier time that day so some of their groomers could leave early and enjoy the holiday. I said that was totally fine, no big deal. Then I get a call the day before my appointment at 11 from them asking if I could bring my dog in between 11:30-12:00 that day. I told them I was at work but could ask my husband.My husband then went out of his way to go take the dog in even though he had to be somewhere at 1. He asked for a time range of when my dog would be done and they told him around 3:30 he said that he actually had plans but if he can’t make it back on time that his wife could pick the dog up around 5. The lady then got upset at my husband because she said she wanted to leave early. Even though we the customers were doing them a big favor by bringing our dog in a day early. Also the store is supposed to close at 5. My husband said he will do the best he can be to be back, but he can’t guarantee it.My husband left and then I got a call at work from them saying that my dog had lice and I needed to come pick him up. I then asked where they see lice because my dog lives indoors and I have NEVER seen lice on him. I also raised livestock growing up and I KNOW what lice looks like. The lady said regardless someone had to pick him up.My husband went back to pick up our dog after JUST dropping him off and he gets there and asks for them to show him where the lice are. They told me on the phone it was near his paws, but when trying to show my husband they searched on his back. They then pull out a clump or dirt claiming it is lice and my husband said that isn’t lice. Then the lady has the audacity to say to my husband, “I’m not an expert on lice, but I’m pretty sure that your dog has it.” They then told us we couldn’t come in for at least two weeks after seeing a vet. My dogs hair was already super long and couldn’t go another few weeks without grooming. My dog was still soaking wet and my husband asked if he could least have a towel to dry my dog off and then he left.I then get ANOTHER call at work with them now telling me I can’t bring my dog in for another MONTH. I asked why because my husband said that you couldn’t show him the lice you claimed my dog had. They said they are sorry it is just policy but recommended I take my dog to a vet to remove the lice and get groomed.Even though I know my dog didn’t have lice I took him to the vet and guess what?! My dog didn’t have lice, or bugs of any sort, just dirt. Glad I wasted so much time on this situation and money at the vet that these groomers INSISTED I go to.Don’t waste your time or money on this place, beyond disappointed with my experience. Would give 0 stars if I could.

Spencer Cottle

2021-05

All around terrible. We took our puppy there once and he came back terrified. We’ve since called to get him back in (since we moved to PG and it’s closer than our old place) and they didn’t answer for months. When someone finally answered she said they would be able to schedule him for a month out. I responded that that was fine, but when she looked him up she then replied that because it had been over a year that they couldn’t take him because they are only focusing on their preferred customers at the moment. They wouldn’t even schedule him for months out. I asked if it was something to do with our dog and she replied “there are no notes on her (it’s actually a him) and that the person who did the work is no longer employed there. Super sketchy. Strange that they don’t want business. Not impressed.

Karl Applegarth

2019-05

We called before setting up an appointment and were told it would cost $65 to groom our mini golden doodle. We arrived and they told us we could get her nails grinded for an extra $5. That sounded fine, but when we came to pick up our dog it ended up being $91. I’m not sure where the extra $21 came from, but I am extremely dissatisfied in the lack of parity and will never be returning. Their website even says dog grooming starts at $26, which I have to assume is a lie since my dog weighs no more than 30lbs and was $90, so that must mean it costs $26 to groom a rat. Terrible place, just go to Petco instead.

Mersadee Adams

2020-05

I’ve been taking my 2 dogs here for over a year. I can’t say enough good things about them! I think it’s cute they send each dog home with a toy and some milk bones. They have always done an awesome job grooming. Highly recommend.

Michael

2021-05

Friendly, caring and competent. They did a great job with a wash and cut and trim. We have a little Border Collie Casey. Casey was in good spirits and seemed to be fine with her time there. We have gone back and plan on doing so again.

Samantha Manning

2020-05

First time to a groomer for my 5 month old mini doodle and it was a positive experience. Tally was our groomer and she was so gentle with him while working efficiently. We were in-and-out in ten minutes. Nails are now trimmed and ears plucked! Thank you!!

Jazzy Marie

2020-05

I took my dog here to get a bath. Just a bath, no grooming and it was $59 (I got a $10 anti itch). A miscommunication between us because I was told $35 for the bath, but when I went to pay they told me it was actually $45. I paid almost $60 for a dog bath. Not to mention my dogs hair is dried crazy, sticking up all over. Hes a short haired dog medium sized and his hair doesn't typically stick up, ever. The job looked very half asked for $60. I posted a picture of how my dog was given to me, check out their photos (brown dog, blue and grey collar, no face in picture). I will not go back.

Olivia Wells

2023-11

Been visiting regularly for years, love Stephanie and the team. Always clear communication and a job well done!

Jake

2019-05

I love this place they always do a great job and keep my dog clean and cut. There very knowledgeable about dogs of all kinds. The only thing is that everyone knows how great they are so expect to set appointments one to three weeks out but it's worth the wait

Gordon Shute

2024-02

Great group of people and my dogs like them a lot.

Chris Dale

2021-05

I was able to schedule and get my dog in right away, which is what I needed. However, they didn't listen to single one of my requests. We have a Bishon Frise, and he has long hair. My daughter regularly brushes him, so he had little to no mats. I asked for his hair to kept as long as possible, to have the tedday bear face hair cut, his nails to be clipped and teeth brushed. When we picked him up, he was completely shaved, they butchered his face teeth not brushed, nails not clipped. The place was filthy and smelled disgusting. We will never take our dogs there again.

Alex Reid

2010-05

Go here if you don't love your dogs. I have two Yorkie poos, and they both were horribly cut and terrified. Never seen them act like that before. Nails were not filled, hair was uneven, parts were not even cut. The trimming around the butt wasn't blended with the rest of the hair. Their butts had a square shaved spot, like she just took the shaver and went straight up. Appalling. I wanted the typical Yorkie cut with pointy ears and spiky hair on the head. Instead the ears were flat and the hair on the head was slicked back. They both looked like little old Mexican ladies. They didn't even get a bath.I'm sorry, it was just really really bad for the price we paid, nor did she make any effort to try to get us to schedule an appointment for the next cut. All she said was if you come back I will give you a discount, "if" being the key word. Somethings left to be desired. Petsmart is cheaper and and they did a much better job.It's also interesting that no one had reviewed this place until after I did. But soon after my negative review three 5 star reviews show up. Two on the same day...interesting. Those positive reviewers obviously have never had a good cut before. I guess I don't get a good cut because I'm not one of her friends. Needless to say I wont be going back, but that's ok, looks like she's got enough friends to keep her in business to continue to give bad cuts for a long time. Nothing personal.

Johanne LeMon

2018-05

Gentile Ladies to my 19 year old dog, and just the same with our puppy. Best nail job ever edges are smoothly finished so I don't get that scratched, and Rico doesn't get stressed out . prices have been so fair I see why Crystals been here so long.Its a pleasure supporting her , and oh my, she's on corner Center/ Main, She's just so close, we walk.Luv you Girl's. Bigg Huggs!!