Pet Care Insurance

4.8 (294)

260 S 2500 W, Pleasant Grove, UT 84062
(844) 520-6990
petcareins.com

Claimed
Insurance company

Accessibility

  • Wheelchair accessible parking lot

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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doug french

2024-03

Terrible experience with this company.No customer service, no follow up. Tell you they will call you back or email you and never do.Most communication appears to be robotic and automated with no one behind their names.Some lady named Rey has emailed me 3 times appearing to be a real person, even sending a photo of herself sitting beside a dog giving the appearance she is a happy employee apparently.Yet never responds to emails or questions.Tried calling the company and you get an automated response they'll call you back and never do.They didn't have a problem taking my money but now offer no support.Heaven forbid you have to ever submit a claim and need to talk to someone.This company has every indication it is nothing more than a third party scam and I'm afraid I'll be canceling my policy ( if that's even possible with no customer service) and likely contacting the BBB, the FTC and the State Attorney Generals Office and reporting them.

annmarie glaser

2024-03

I found this company through another groomer. He insurance is affordable and covers everything I need. And the sign up was very easy

Kristen Atchison

2024-03

Buying pet sitting insurance was a very easy process. I think it took less then 5 minutes to complete. Wish all insurance was this easy to purchase.

Eduardo Molina YourMac.Repair (YourMac.Repair)

2024-01

I left a 5 starts reviews about how easy was to contact their services BUT now I'm putting 1 star because I cannot leave 0 stars when the matter is their customer service. It's really disgusting! O opened a claim on December 13 2023 and no matter how many calls, no matter how many messages, I'm still not contacted by the claim adjuster and I don't even have a decent website where I can track that process, or simply upload my paperwork. It looks like a SCAM! You pay and you have ZERO CUSTOMER SERVICE.

Stacie Marcus

2024-03

The customer service representative was very helpful. She walked me through the entire enrollment process. She was courteous and patient.

Jennifer Malfara

2024-03

It was very reasonable price for the pet insurance and it was easy to get it. Now I have confidence that I can do my own business by having this insurance. Thank you.

Tom Beatrice

2023-11

PCI was recommended to me by another dog walker. Went to site thinking that this was going to be another grueling experience with insurance companies. To my delight it was straight forward and simple to purchase exactly what I needed at this time.

Christine Koeppelle

2024-01

Very easy on line process. Appreciate the automation with binding confirmation and automatic policy documents.

JoDee Hodges

2024-01

I really like that I was able to answer all the questions on line. And was able to find a policy for half what I had been paying.

amelia olson

2024-05

Super easy to sign up and clear instructions. Thank you!

Ally Gelderman

2023-12

easy setup for insurance for both pet sitting and grooming! had every option I needed and most were not for any additional cost

Mia Duch

2024-01

Fast easy process. Felt at ease. And one of the most affordable in the market.

April Chillari

2023-10

I just purchased the insurance and it was an easy, straightforward process. The price is better than other companies I checked out. So far I’m pleased!

Robin Pomper

2024-03

Just signed up for Pet Care Insurance. It was a very easy sign-up and customer service was great.

Bob Drake

2024-05

Easy to sign up and very reasonable prices

Ashford Park & Bark

2023-11

PCI was very simple to purchase online, only choosing options that specifically fit my needs. My pet owner clients are now more at ease knowing that I have pet sitter insurance.

Tealee Taylor

2023-10

So so easy to get. Affordable. I’m not good with understanding insurance but this made it so easy to understand and it gives you everything you need

fayth oconnor

2023-11

The whole process was a super easy and very affordable, I’m happy to have found them .

Debra collins

2023-11

Update I just finished my application pet insurance am all done . I cancel my pet insurance on 19th. They said they can we find my money Tammy they never did just $4.20 and I paid $98 don’t use them.

Stephanie Mohr

2023-07

I just purchased PetCare Insurance for my Rover pet sitting side gig on the PCI website and the process was very easy, user-friendly, quick, and painless! The rates were excellent! Great experience!

George Wilcinski

2023-12

Pet care was introduced to me by a friend in the pet care industry and I’m glad she did.The whole process was quick and painless.

Linda Bates

2023-05

After researching many different companies I decided on this one because the site was easy to understand and navigate. The premium was reasonable too. Hope I never need to use it but feel good knowing my business is protected.

Ethel Lipoff

2023-09

The person who helped me on the phone was terrific and advised me well. The policies PCI offers was spot on for my needs. I highly recommend.

Gabriel Trindade-Coffland (Gabe)

2023-05

Had to file a claim due to my wife getting injured that claim was denied due to employees and independent contractors not being covered, very interesting as my wife is a mutual owner of the business. I’d say seek insurance elsewhere based on other reviews I read they’ll do their best to not pay you when you need them 👍. Mind you the claims process took a ridiculous amount of time and the lack of communication was unexpected. It’s a real shame as they do provide great pricing for insurance however in this instance we’ve been paying for this policy for months we finally had to use it once and it proved useless.

Amy Parsons

2023-08

Super easy to get signed up. I'll hopefully never need to use it but a comfort to know it's there just in case.

Valerie Fischer

2023-11

Simple & easy to use with great benefits for an excellent price! Highly recommend!

Lisa Pappas

2024-02

Very simple to navigate site and choose exactly what you need.

Vanessa Needles

2024-03

super easy and convenient! thank you 💕

Ruth Larson

2023-05

The application website was easy to navigate. My only suggestion would be to add a note indicating that you get a discount on your premium if you pay the total annual amount up front, rather than paying monthly. I had to call and ask why the premium was higher than expected, and the reason was that paying monthly costs more.

Stephanie Brend Johnson

2023-08

Easy online sign up and payment. The steps were clear and the explanations for each add -on was explained well.

Opening Hours

Monday 7 AM-5 PM
Tuesday 7 AM-5 PM
Wednesday 7 AM-5 PM
Thursday 7 AM-5 PM
Friday 7 AM-5 PM
Saturday Closed
Sunday Closed

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