3.7 (34)
19 S Main St, Payson, UT 84651
(801) 857-5124
apetparlor.co
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Elly Anne
2024-04
For years and in multiple states I have been quoted 150-200$ for a basic grooming service for my very large breed dog, resulting in doing it myself. Not only did these folks do it for considerably less, they are absolute gems!! My dog is reactive and doesn’t do well with other dogs or blow dryers. Carli was SO patient and kind with my Moo and she was super in-tune and fully understood and listened to his body language, and I felt immediately comfortable knowing he was in her care. Moo looks and smells great!! I live in west valley but will HAPPILY make the 60-90 minute drive every time. THANK YOU!!!
Queen V
2023-06
After making our first appointment, we showed up and they had us mixed up with someone else and said that we had to reschedule because the groomer called in sick. We made another appointment. I texted to confirm the morning morning of. We went and they said the water was out in her part of town. I live a block away and my water was back on two hours prior. We rescheduled. We went a third time and were told it would be two hours. We left out baby and fifteen minutes later they called us to ho get him because he was screaming and they couldn't finish. She did not brush his teeth, bathe him or anything. We specifically said we didn't want him tok short. This is what we got after she had him for only 15 minutes. She didn't charge us and was polite but I am done with this place. Look at the pictures. He's patchy and not even complete. I understand matting issues but this was definitely not expected. Now I have to find someone else and wait even longer for our baby to look decent.
Carma Heimuli
2023-05
My two12 year old Shih Tzu's had never been professionally groomed. We've always done it ourselves and they rarely looked good. I was afraid they would be too naughty for a groomer because they are not good for me, I took a chance and called Ashlyn's. They were willing to try! I just picked my dogs up and am so pleased and amazed! They came out happy, clean and smelling great. I can't believe these talented and patient women were able to shave up their legs, tummys, backsides and all those other places I've always stuggled to get. I'm so grateful and will absolutly be returning! $65 per dog was well worth the cost versus the hours, stress and mess it takes us to do it on our own! The bow tie and flower band were such a sweet added bonus, they look so cute!
Devin Johns
2023-05
They’re so friendly and caring here, but you have to be very specific what you want and do a double check when you pick your pet up to make sure they didn’t miss any spots. Overall I’m happy with them and the prices are fair.
Kahliapi Lafferty
2023-09
Took my dog here today for a mini groom. The customer service wasn’t the best. Didn’t ask me questions about my dog and didn’t give me a lot of information. Took a little longer than I expected which I didn’t mind. When I got home I was petting my dogs belly and noticed a giant cut on her stomach. They did not inform me about this or even tell me how her grooming appointment went. I no longer trust them with my dog.
Travis Thomas
2023-05
Took my German Shepherd to be groomed. They washed his hair but said they couldn't dry or brush him or trim his nails. When I went to pick him up one of his nails was severely broken the nail pulled back from the quick. At first they didn't seem to know it happened, but when I pointed it out they said it must have happened when he fell off the table. I took him to the vet and it cost $160 to fix.No one has ever had problems grooming my 7 year old dog before.
Hannah Vance
2023-05
They were awesome at first but the last appointment I had they didn't brush my dog and she was matted, plus the haircut was rushed and looked funky. So the next one I asked for the owner and she changed my appointment because she got sick and then I show up for my new appointment and no one was there at the store. I called and texted two numbers and no one has gotten back to me.
Shiann Duwe
2024-04
Too many issues to list. Save your dog some trauma and find somewhere else!
Haley Freeman
2023-05
I booked an appointment and the day of it, they canceled. She rescheduled for the next day, which was fine. But when I went no one was there! The shop was closed. I texted and called. They never replied, never called me back after I left a message and they never got back to me to explain, apologize or to reschedule. Very unprofessional. They lost my business.
Stella James
2023-05
Personally, I felt it was a bit expensive, but her work is amazing & I have no idea how to do it so I can't compare where I can't compete. Love the atmosphere and she is so sweet and so kind - I loved it all around and can't wait to go back!
Darren Bradley
2023-05
The women there did a great on my two dogs, even though they were a giant pain for them (Sorry about that guys). Very friendly and professional. I highly recommend them!
Mrs. Vance
2022-05
They were really understanding and kind when my pup was super nervous for her first time. They are also currently accepting new clients which is hard to find right now!!
Tricia Watson
2023-05
My shitzpoo is old and grooming makes her so nervous, but Ashlyn was so patient and gentle. My dog looked beautiful.
Admir Ramirez
2023-05
They booked my dog on the 4 and change it to the 5, then they change it for today the 9 at 6 pm and it was closed. They didn’t text me or anything to change the appointment or something berry Irresponsible
Darci Cook
2023-05
This place is great! I'm new to the dog world. Carli was so wonderful 👏 My dog is so dang soft right now after her haircut.
Michelle Corbin
2023-05
Communication is good! Haven’t seen him yet… Just hoping he looks good/is a happy puppy! 😊 We’ll be back.
Diana Ospina Brown
2022-05
I liked her. She did a good job with our dog Derek. Will be coming back.
Scott Branin
2022-05
My dog came back very happy. She is very knowledgeable and well informed. Couldn’t be happier
Chris Peterson
2023-05
Love this place took our pomeranian in. Did an amazing job!
Jasmine Schmoekel
2023-05
Great service! My pups love their visits!
Jeremy Maughan
2023-05
Took great care of my puppy. Cut was just what we wanted.
Brent Johns
2023-08
They did a wonderful job!
Colt Qrow
2023-11
Fast, quick, nice
Jennifer Cornett
2023-05
Great Service!
Monday | 9 AM-5 PM |
---|---|
Tuesday | 9 AM-5 PM |
Wednesday | 9 AM-5 PM |
Thursday | 9 AM-5 PM |
Friday | 9 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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