Patagonia

4.3 (139)

632 Main St, Park City, UT 84060
(435) 659-2280
parkcitymountain.com

Claimed
Sportswear store

From the business

  • Identifies as women-owned

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Peter Najarian

2024-02

I had an amazing experience at the Patagonia store in Park City the other day. I came in with a zipper issue on a pair of ski pants and the team took great care of me. Special shout out to Alexis and Ian. They were great and just fantastic customer service. No wonder this brand continues to thrive!

Dillon Fulcher

2024-02

Cora was extremely helpful when my friend and I weren’t quite sure what we were looking for! Neither one of us left empty handed and she even helped me to discover hot cereal!! It was a great first experience and I’m sure we will be back.

David Fernandez

2024-01

Alexis was awesome! She was very helpful and patient with all of our questions. She was very friendly, and always smiling! We appreciate her excellent attitude. She knew her products very well. She is the type of person that I would hire to work in my business.

Nicole Ning

2024-03

We had an amazing experience at the store, everyone is so friendly and helpful that we were able to find some great deals on the retro jackets. We all came home happy!Special shoutout to Jack! Later that night I found I lost a bag that I bought from another store, when I called, Jack graciously offered to ship it back to me and provide his personal company email to make sure my shipping details wasn’t lost in the cracks. I was expecting some attitudes and pushbacks, after all, it’s not their products and my fault to left it at the store. It’s really generous and kind that Jack and his team offered to help immediately and went extra miles taking care of it in the most trouble-free way to me. This is no doubt the best Patagonia experience I had so far!

Suz Evensen

2024-03

Abby and Alexis were absolutely amazing. They were very helpful in finding sizes and options. They explained the iron clad warranty and made our whole experience awesome!

Brad D

2024-02

Jacob did a great job.Product knowledge was impressive.Friendly and prompt service.The entire staff at this location are friendly and courteousWill keep shopping there.

Mark Arnold

2024-02

Jack provided great input on the Women's Nano-Air® Light Hybrid Jacket. And Abby was wonderful when I called for some follow-up customer support. Looking forward to our next visit to PC Patagonia.

Wes Williams

2024-02

Jacob and Abby were awesome in helping me exchange a beloved old hard shell that had started to fail for a replacement — truly a lifetime brand. Friendly staff and great location — thanks again guys!!

Marianne Brevard

2024-03

What incredible customer service ! Knowledgeable, friendly, super helpful staff. Came in for an exchange of winter snow gear and left with amazing Goretex wear. Amazing value

Perry McDougald

2024-03

Alexis and Abby were great. Very helpful in finding the right size for our daughter. Friendly and knowledgeable, great service.

Grayson Daffron

2024-02

Brought some used gear to trade in at this store. I was helped by a great guy named Jack who went above and beyond to help me out by taking my gear down to the store in Salt Lake City. Would absolutely recommend Jack and this store!

Judy Wagner

2024-02

So excited about my new top. Thank you Abby for being so cheerful and helpful. Could have bought out the store. I still might.

Arthur Barnes

2024-01

Extremely nice and helpful staff. Went far above and beyond to ensure we were taken care of. Will definitely continue to support this store in future visits to Park City.

Renee Walter

2024-04

Left my jacket in the Patagonia store and did not realize it until I had returned home which is out of state. Contacted staff and they mailed it out the next day. What a pleasure it was to deal with Cora and a store so responsive to its customers!

Scott Cowman

2024-03

Went in to buy a replacement nano puff and got a free exchange for a new one - forgot that normal wear and tear is covered under Patagonia’s lifetime warranty, and the guy checking us out at the register pointed this out!

sethschwartz

2024-01

The staff was really helpful and low key. Perfect merchandising work. Jack Mills in particular was helpful.

Thomas Kalajian

2024-04

Jack M was a huge help fixing my jacket on the spot, couple patches and zipper.Did not expect the zipper to be repaired.

Felipe Camara

2019-05

It’s located on a cool corner building, but the story is not as big as it looks. But it has a nice variety of products and you can spend a nice amount of time inside.

Jeannette Voet

2024-03

Abby was amazing and super helpful. I will definitely be back.

Jami Janowiak

2024-01

Jack Mills from San Antonio was an excellent help. We really appreciated his help and expertise.

Madison Gebhart

2024-03

Abbie and Jacob were great. 10/10 would visit this store again.

Jamie Stern

2023-09

Huge should out to Mason and Jack at the Patagonia Park City store. I've never really experienced customer service like this- they worked as a team to help me out. My daughters handle on her rolling duffel bag broke and I took the bag in for a replacement. The store didn't have any of the exact model in stock so rather than asking me to drive to Salt Lake, Mason brought it down for me (35 min. drive) to assist in the exchange. Who does that? They were so friendly and willing to help. This is why I'll keep shopping Patagonia. Five stars in my book.

Taylor Wagner

2024-02

Great store great location and Abby in particular was so helpful and hospitable.

Maritie Lanza

2024-02

Abby was very helpful with helping me pick out my gloves.

Jackson Gebhart

2024-03

Abby and Jett were the coolest gonia workers ever.

Marjorie Levy Tashman

2024-02

Great store wonderful service - Andrew went above and beyond. Thank you !

Nan Palmero, MBA

2023-09

The staff was incredibly friendly and I was greeted by multiple team members. They were running an end of the season sale with 40% off select items. It was a great experience overall.

Katherine Clevenger

2024-03

Abby was great! Fantastic experience and good info

Julie Blood

2024-03

Abby was so helpful finding the perfect ski gear!

adam myers

2023-12

Phenomenal experience, Andrew was very helpful and the store had plenty of options.

Opening Hours

Monday 10 AM-5 PM
Tuesday 10 AM-5 PM
Wednesday 10 AM-5 PM
Thursday 10 AM-5 PM
Friday 10 AM-6 PM
Saturday 10 AM-6 PM
Sunday 10 AM-6 PM

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