Petco Grooming

4.2 (69)

305 E University Pkwy, Orem, UT 84058
(801) 434-8819
stores.petco.com

Claimed
Pet groomer

Accessibility

  • Wheelchair accessible entrance

Reviews

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Jessica Araceli Perez-Salazar

2024-03

My dog was left with an awkward beard/mustache and extra long haired testicles. His back nails on the dewclaws were not trimmed. I guess it was the stylist, because I hadn’t had complaints with my dogs groom before.

Dan Woodruff

2024-03

Laura made my experience exceptional! She was engaging, knowledgeable, and personable.

Charles Chudley

2024-01

They did a good job but I dont know how they justify charging me 80 dollars for a small dog, just because she's nervous.

Curtis

2023-05

There are very few groomers who I say actually care about their job, but the people they have working here are genuinely sweet and care about your animals. I know that may seem hard to believe especially when it is such a large corporation, but the character of the groomers really does stand out. We took our pup, who is normally fantastic at groomers anyways, and she came back to us absolutely thrilled. She had an amazing time, they took such great care of her. They give your dog the attention they need, and they figure out what works for each dog. Our dog responds extremely well to being called "pretty" and gets very excited about it. So they used that as they were brushing her teeth, to keep her calm so they could brush her teeth. I didn't even know that worked for her.So, you guys need a good groomer for your pup? Don't hesitate to give these guys a shot.

Natalie Oreiro

2024-04

The groomer was super nice and professional and lo was treated super good

Bee

2021-05

I am totally appalled. I have brought my Bernese mountain dog here a couple of times and both times the groomers have been short and pretty unfriendly too me. But they always told me that he was so good for them and assured me he was fine during the grooming. They rescheduled my time this month a week before the appointment because one of their groomers had a medical emergency. I took my dog in to get groomed at the new time they had me scheduled for and there was one groomer there, Jessica, there grooming that day. She told me that in his notes it says he is "wiggly and had a hard time sitting still". I had been assured and reassured by at least two other groomers he was good during his groom and I had brought him in confident that he would be behaved. I felt so bad for Jessica that she had to groom my now apparently unsettled 100 lb dog all by herself. She said if he became difficult that she would have to call me to have me come get him, Which is really discouraging but also really understandable for her situation. The only groomer I trust here is Jessica. But I will NOT be returning for grooming services.

Claudia Hurtado

2022-05

I took my male Pomeranian and they said they could not groom him because he would let them tie him with their leash. He is playful and moves a lot but they don’t even want to try not all dogs are just going to sit there while you chat with each other some dogs may take a little more effort. Then I took my female Pomeranian, she is super mellow and was called that they were unable to finish grooming her because she was trying to bite the clippers. She was very shaky when I picked her up. When we got home I noticed that she had a cut on her leg. She was hurt and scared that is the reason she was trying to bite. Maybe dogs are hesitate because of the unprofessional poor manner which they are treated. Never going back!!! The times I dealt with them there was always an issue with something. Plus we had waited for weeks for our appointment for nothing.

Carolina Lindsay

2020-05

The staff was very friendly, efficient, helpful and were able to answer all of my questions. They were very gentle and kind to my dog. They did such a good job and got my pup very clean with no hair to shed for days! This is very hard for my dog. I'll for sure be going back!

Dani

2022-05

Our pup looks so great! Nails were trimmed & buffed, his fur is so shiny & soft, his teeth are dazzling! The staff was friendly & fun. Great first experience!

Carla DeBoer

2020-05

This is my first experience with any pet grooming at all. The women there were all very friendly. They showed me pictures of possible cuts and loved on my little dog. She came out smelling nice and the cut was adorable.

Abraham Hurtado

2022-05

The groomer was great and was understanding that my dog was a bit afraid. I would have used the service again but there is nothing available (at least online) 1 to 2 months out. I'm reasonable and understand things are rough and difficult, but to not be able to see there isn't a time so far out is a little concerning to me as a customer.

Cynthia Tolman

2021-05

The employee who groomed my pups was incredible! She did a beautiful job grooming--above and beyond. She was helpful, friendly, knowledgeable, professional--everything one could want. Again, above and beyond. I live very close to PetSmart but will return to Petco because of her.

teri bylund

2022-05

We Stopped Going to Petco bc Corporate Petco UpCharged the Buffing to $25+ a $10 Disposal Fee which is truly Ridiculous bc Buffing is all Dust! Costing us $20 more than what we were paying at $15. I can’t afford to pay $35 just to have our dog’s nails buffed every month. I’d like to know why they’d charge a disposal fee for dust? It made us so mad we canceled all future appts & took him to Pet Smart! We loved our groomers at Petco & none of this was their fault. We Blame Corporate Petco!!!

Sami Willes

2021-05

My dog was groomed here, and a few weeks later when I went to give her a bath myself she was TERRIFIED. When I turned the water on, she cowered in the corner of my bathroom, shaking and getting defensive and aggressive when I got near her at all. I had to bribe her with high reward treats and comfort her for at least 30 minutes before I even got her in the water. I don’t know what they did to her here, but she has never behaved that way before. DO NOT RECOMMEND.

Jessica Varela

2023-05

Would give 5 stars because they're so good with my dog, but the grooming salon NEVER answers the phone. I have to call the store and have them transfer me through to the salon- and even then I only ocassionally get someone. By the time I get a call back after leaving a voicemail, I have already gone somewhere else.

Vicki Tibbitts

2022-05

She was clean and soft, nails taken care of and she looked great. The price was good and she was ready in less than 3 hours. Just a little over 2 hours for her transformation.

Margie Pratt

2020-05

I love Laura. She always does an excellent job on my puppies, and usually everyone is so happy and friendly. I understand everyone is stressed because of the virus. People were just not as happy and caring as usual.

Mike Alt

2022-05

They are all very kind, took good care of my dog, and did a great job. Somehow my dog still loved all of them even though she doesn't like baths or getting her nails cut.

Maddie Bean

2021-05

I had an appointment scheduled for my dog and I got the time wrong so they rescheduled it for a few weeks later. They rescheduled with me while I was there in person and I confirmed the time 3 times, so that I was writing it down correctly. Then we took my dog to the rescheduled appointment and they said they didn’t have him down and they “wouldn’t have made an appointment for a large dog at that time anyways”. I confirmed the time with them several times while I was there so I know it was correct.

Kristina Perry

2021-05

Always so good with my dog and my appointment was placed out at the end of June and asked to have them call if they had cancelations or no show. They did and were very helpful to get her groomed.

Caitli Craig

2020-05

We were nervous to leave him there but our pug was very well taken care of. When we picked him up, he was very happy and excited. They offered us a deal on several different grooming items.

Andrea LeMaster

2020-05

The groomers are always so nice and calm with my dog even though my dog is a little skittish. The groomers are always nice to us and pleasant to have a conversation with. Never have had a problem with any of the employees.

Zhang Allan

2022-05

This is the first time I've brought my dog here to bathe. One of the most regretted decisions I've ever made, I brought my dog here to bathe. When I brought my dog home, my dog had diarrhea and didn't look well. When I got home, I found my dog had a cold. Did you use ice water? Never coming back here.

Becky Willard

2020-05

We brought our Goldendoodle here for her very first haircut and have bringing her here every 5 weeks ever since (she's almost 2 years old now). She LOVES coming here and they always do a fantastic job.

Jennifer Tisi

2020-05

My dogs first time being to get her nails trimmed and they were super patient, sweet and nice to her. She was obviously frightened the whole time but the gal cutting her nails was super sweet with her.

FJ_TODD

2020-05

I can’t tell you the level of peace of mind I have leaving my dogs with Beki. I know one of my dogs can be a pill and beki is patient with her. My other dog is older and sore and has a bad shoulder and beki is so nurturing and truly shows she cares about my boy. She also truly nails the grooming. Their paws look so good is like a work of art. If beki started grooming elsewhere I would go wherever she was. I cannot stress this enough, Beki is my groomer. She just happens to be at petco.

Sandy Gockley

2020-05

Laura is the reason for my score choices. She is great with my dog & I wouldn't take him to any one else. Customer service at Petco grooming salon is great !!!

Sarah Hansen

2020-05

The girl who trimmed my dogs nails made time for me as a walk in and handled my terrified dog so sweetly. She gave me great advice on her nails and other doggy things and made me feel like my dog was in great hands.

Lindy Taylor

2020-05

Very thorough service and helpful. Dog looked great and they were so nice. It was easy to set up an appointment and they email with a link to the calendar which I love plus text reminders which are helpful!

Heather Stewart

2020-05

They are always so personable and even remember my dog when it has been awhile since we were last in. They do a great job with all grooming aspects.

Opening Hours

Monday 8 AM-6 PM
Tuesday 8 AM-6 PM
Wednesday 8 AM-6 PM
Thursday 8 AM-6 PM
Friday 8 AM-6 PM
Saturday 8 AM-6 PM
Sunday 9 AM-6 PM

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