Smith's Marketplace

Daphne Connolly

2024-05

I love coming to Smith's. The layout of the store makes it easy to get my grocery shopping done efficiently. I usually find everything on my list here. The employees are always friendly and helpful.

Michael Larsen

2024-03

This store has amazing, wonderful staff. The deli has an amazing selection of hot and cold. The store is spacious and I enjoy shopping here.The pharmacy is wonderful and opens at a decent hour and is fully staffed with amazing people.The have a great selection of clothing and shoes.It's an affordable place with class.

Jacob Lythgoe

2024-04

I go here frequently for the stuff I need. Though "fresher than fresh" means not ripe yet. I have actually been happy with their produce, its definitely better than Walmart for produce. I'm still waiting for their "lower than low" price, which would be free. Still, I prefer Smith's Marketplace to other stores in the area. It's usually where I start my shopping. Then I go elsewhere to get whatever Smith's doesn't have.

Jennifer Eatchel

2024-04

Good selection, average prices, poor customer service. Avoid North Ogden Smith's at all costs on Saturday night. Other days & times are okay, but anytime I have to stop in for something on a Saturday night, the checkout lines are RIDICULOUSLY long.

Robert Alvary

2024-01

PLEASE TAKE THE TIME TO READ FOR THE POOR EMPLOYEES.Friday before the day of Christmas Eve, Place is stacked as usual at any time of day, 10pm, A line CLEAR BACK TO THE END OF THE STORE. ONE POOR SOUL ON SHIFT TO MANAGE THAT. 20 registers and only ONE person in operation.ABSOLUTELY SHAMEFUL and EMBARRASSING to the shift leadership for this schedule.45 minute wait, This woman was working QUADRUPLE TIME and let me tell you this, she killed it… I tipped her and thanked her for her amazing efforts, And shame on the management.She was fast, Focused, And calm despite the massive line waiting for her and the careless people who wouldn’t help bag, Or paying half cash and card, coupon using, Careless of who’s behind them.If the answer is we’re short staffed like the rest of the world, STOP BEING CHEAP. 2$ an hour diff, 40 hours a week. 160$….. just watched 25 people pay twice that.the busiest store in all the district and they have one poor woman to tackled that massive crowd.Hometown store with massive corporate values, Slave driving people, SHAMEFUL and embarrassing management strategies the schedules.Everyone here should boycott and shop Lee’s and Kent’s.

Vincent

2024-03

Usually good… don’t go to customer service to resolve any issues, especially if you need to exchange an item that you used a coupon for. Apparently the coupons go away after the first time you use it, so any other items that you want to exchange it for that qualify for the coupon are obsolete. I literally spent more money than I would’ve if I didn’t go there. Trust me, I’ve only had to go there twice, but each time nothing got resolved. Bite the bullet on whatever you need help with because they literally can’t read the descriptions of their own coupons and think that they are right even when you show them they are wrong on the coupon. Pharmacy is great, store is okay, customer service needs work

James Sisco

2024-04

Smith's was my favorite grocery store for over 20 years, but since the pandemic it seems like greed has become their #1 motivation. Not enough checkers, long lines, prices way above inflation levels. I'll drive 5 miles more into Ogden to shop the employee owned grocery on 12th, prices are much better.

Kat F

2023-12

The store has a decent selection of most things, plus a lot of unexpected but useful household items (e.g., towels, cookware, and utensils). So I'm definitely glad to have a store like this nearby.However, the produce, dairy, and non-frozen but packaged seafood sections don't appear particularly well managed. I frequently come across perishable items with "best by" dates well in the past, and recently even fresh herbs that were slimy and rotten in their plastic container. Not the biggest deal, especially with Lee's nearby as a backup... but also not so great.

Marika Trimmer

2024-05

Employees are rude and will just run into you without stopping and they did not have any baskets for me to use for my groceries and I had to carry everything by hand which was very cumbersome. Selection here isn't great either

Whitney Finley

2024-01

Thanks for being considerate enough to update your holiday hours on Google. Just kidding! You didn't. It was great to waste my gas and time. It is sad the dollar store can update their hours on Google but Smith's can't. Update your hours or hire better people with a brain. That is ridiculous knowing many people check your hours online, especially during the holidays. I shouldn't need to go to your store and check the hours. You must not have the brightest in management. It isn't hard to update your hours. What a pathetic joke. There are 10 cars right now in your closed store parking lot. Thanks for taking 2 minutes of your time to save several people the trip to your CLOSED STORE. But what I've come to expect from this store, I'm not surprised. Seeing all the other bad reviews I see I'm not alone.

JTP JAMMS

2023-10

What's the point of having 17 lines if only four lines are open and the lines are like this in them all . I love smiths but this is ridiculous it takes one staff to maintain the self check outs yours saving enough money to open up the other lines if its this long of lines , this makes me want to pick other stores besides this its great but this is enough to make me not want to shop here.

Billie Lemp

2024-04

I've been looking for Buttermilk for weeks now, only to be told that Smith's is no longer providing this product. So I now need to make an additional stop at another grocery store to purchase Buttermilk. You need this for biscuit recipes, cornbread, cake, cookies, salad dressings, etc. It doesn't make sense to not provide Buttermilk to consumers. I'm very disappointed.

Sarah Bradfield

2024-03

A large store with a lot of things, really impressed with the produce section. However it seems like this chain has stopped carrying certain things that I look for instead of having to buy online, but it's back to Amazon for me.

J Lucas

2024-04

This is the best place for a few friends who want to have a good leg workout by riding their bike. I really like how the store is laid out.

Simba01 Dream Maker

2023-11

Smith's Marketplace is always pleasant and friendly.. However today is unusually Super Busy as if it's a major Holiday or event going on. Long lines and not many registers open to accommodate the flow efficiently. Other than that it's still a great experience! 👍🏽

Ryan Peterson

2024-04

Good store, clean and generally good produce. It's a little pricey and there are always exceptionally long lines here.

SMH EMP

2024-02

Physical Gift Card Theft at this location. Local scammers with RFID tech (I assume) are targeting this smiths. We have a big christmas gift exchange. 2 home depot $100 gift cards had zero balance. One $50 nike gift card had zero balance. All were bought at this smiths food king. KSL story on this scam as growing trend using bots. Smiths and home depot pointed finger at each other. Turns out a third party gift card company handles all transactions. Third party company pays stores a little to have gift card displays. Evidently thieves have figured out how to scam. Cards should be kept behind counter (still would have employee RFID access). Lesson learded the hard way for us: buy gift cards directly from the companies website.

Hashman 13420

2024-01

Every store should have someone available to answer phones. This Smith's doesn't. I tried to call in and ask about what I was looking for, I called multiple times and tried waiting for someone to pick-up. But after ringing for about 5min the line would just disconnect. Disgraceful service. Or rather, lack thereof.

Jade F.

2024-02

Trash. Watched one of their online order people drop a case on a lady. Employees are rude, managers don't care, honestly save money, be safer, and go to Walmart or Lee's

Kyle Johnson (ZoMBie)

2024-03

This Smith's is a little bigger & better than most of them Smith's in the area. Decent prices and clean.

Constance Rebecca

2018-05

It was great the store looks amazing it's clean everything looks fresh great deals. And I have to give a big shout-out to the two boys that was getting all the carts out of the parking lot they were doing such great teamwork didn't lollygag and take their time it works fast very polite and that was some of the best teamwork I've ever seen. If we were hiring at my store I would definitely try to take them to work on my team.

Dayzz L

2023-07

This store is nice and clean. They have a lot of products to choose from. I like to hunt for Clearance here. They have food on clearance in the deli area every day. Plus, they have bakery items on clearance, too. The workers here are very helpful and friendly. The only reason I gave it 4 stars is that later on in the day, the checkout lines are like going to Costco. If they could find a way to get customers in and out of the store in a timely manner, this would be a 5-star store.

Strawman

2024-01

There is not enough people working here. The ones that do are incredibly rude. The produce man "Dave" ran into us to get to the vegetables. He could have said excuse me. Instead he chuckled to himself as he did it.

Debra Smith

2023-12

Always love Smiths Super Store in North OgdenThey have all their sale items right up front the points program is great. And very friendly and good service.

Erica Sapien

2023-10

Love doing all my shopping here. Easy to find everything, fresh produce, fresh meat and friendly employees! I don't love the pharmacy but, I pick it because it's so close to home.

Julia Bonnett

2023-07

I cannot say enough good things about Smiths in North Ogden, by far the most incredible customer service. I am an Instacart shopper and this is my favorite Smiths to shop at. They always have fresh produce, shelves stocked and are very helpful when i asked them for help. Cashiers are my favorite, just to name a few, Deborah, Tammy. Carlie the manager up front is the most amazing lady I’ve ever met. I would highly recommend this Smiths!

don andrus

2024-01

They put out their ad for the week of Christmas and after Christmas but they were out of half the stuff in the ad a employee said they had been out of the items way before Christmas---- so why put a item in the ad that none of the stores have had since the first part of December

Nettie Kurtz

2024-03

The store is clean, well stocked and friendly staff.The pharmacy is great! Love the drive-up window!

Cindy Poll

2023-12

Smith's pickup is fantastic! The employees are friendly, helpful and fast. The only reason I lowered my five star rating is that new QR process is not easy to use. There should be an option to call pickup as it was before.

George Teets

2023-12

It’s not unheard of doing two separate transactions, and to be accused of stealing when you’re trying to purchase said item, it’s a great feeling knowing that the self checkout attendants automatically accuses you of shoplifting.