Best Vinyl Fence, Deck & Patio Covers

Robert May

2024-04

Personally, I find Best Vinyl to be a very good company who stands behind their products and their installs and who are actively working on remedying any issues encountered in the past.That is, after initially encountering some minor scheduling and communication issues with a past install, I have come to find out that the company has implemented a dedicated team to address customer grievances and resolve them in as fair and equitable manner as possible.Recently, I ran into an issue with a gate and latch after a severe windstorm, and this dedicated team arrived to look at it and see what needed to be done in order to get it repaired. Even though the fence and gate were installed approximately 2 to 3 years ago, they determined that it was an improperly sized gate and was too small for the opening. After checking with the home office, Aubrey and Jordan ended up replacing the entire gate with a larger one free of charge.It is absolutely wonderful to see a company going above and beyond and providing such outstanding customer service!Thanks Best Vinyl

Karyn Anderson

2024-04

I would recommend this guys to anyone. They did a great job for us from start to finish. Greg even came by after the job was complete to see how everything went and put on a cap that came off for us. Thanks for the great job

Diana Paine

2024-01

Tate and Ben did an excellent job on our fence. They are very professional and explained everything to me. I couldn't be happier with the work and happy to have our yard back together again!

Chris Springmeyer

2024-04

These folks have done a couple of quoted projects for me. Not only are they the least expensive, but theyre great quality and have always finished on time for the quoted price.

M. Spillman

2023-05

Best Vinyl recently removed my 30 year old wood fence and replaced it with a new vinyl fence. I got several quotes and they were comparable in most cases and better in others. For the same price as another local fence company, their specs and installation process was just more thorough and better quality. Greg (salesman) was great to work with and responsive. The installation crew was not subcontracted, but were actual employees of the company, which makes a big difference in how much they care. They were professional and really did a nice job. The foreman (Gavin) made sure everything was done right and all my concerns and requests were met. I stayed home from work to verify their work, and I was only impressed by Gavin's attention to detail and desire to do the job well. He was simply fantastic to work with. They even fixed several issues that came up during install without charging me extra. The fence is beautiful and I am completely satisfied. Money well spent.Service: Vinyl fence installation

Salty 1-1

2021-05

See photo!Best Vinyl Fence & Deck installed the fence around our yard when our house was built about 3 years ago. Over time, the posts have crept up due to freezing and thawing. And I'm talking like 8 or 9 of them. This has created a large gap under the fence which has nearly allowed our dogs and the neighbor's dogs to switch yards if they want. The only reason they dont is because they're Great Danes and still cant fit. Our neighbor's solution was to put rocks in the gap. We wanted to actually fix the problem instead.We discovered the posts werent put into a sleeve first (which is the proper way to do it so the posts dont creep). Instead, they were just cemented in. My wife called Best Vinyl Fence & Deck and had them come out. The guy basically told her they didnt do anything wrong and that the fence was installed properly. When she asked him if they could fix the posts so that the fence would be back closer to the ground, they told her there was nothing they could do and that it "just happens". We knew that to be completely false. After pressing them harder, they finally told us the only fix would be to break up the cement and reinstall from scratch, which would be expensive and wouldnt help in the long run.We had a different fencing company look at it and they immediately said it wasnt done right to begin with. All we wanted was for Best Vinyl Fence & Deck to stand by their work and fix the problem that their poor installation caused, but they wouldnt. They dont take blame for their shoddy work. I highly advise looking elsewhere for fencing installation.Services: General repairs & maintenance, Vinyl fence installation

Ryan Cleghorn

2023-06

These guys are awesome! The worked hard and went out of their way to help me get the products I needed and meet deadlines. I would 100% recommend this company. Fair prices, great service, and high quality products.Services: Vinyl fence installation, Privacy fence installation

Brianna Vaughan

2023-05

I have loved working with Best Vinyl! Not only were they efficient with their time management, but were also very helpful throughout the entire process. The fence they installed for me is perfect, and everything I asked for. I would recommend this company to everyone.Service: Fence installation

Laurie Thomas

2023-05

Best Vinyl Fence, Deck and Awning is the best shop I've ever dealt with. They are super fast and efficient, and they do great work. I would highly recommend them to anyone. Thanks, Greg, for everything!

Gaby Hale

2024-04

easily the best in the business! i recommend them to all my friends and family

Susan Greenbright

2023-05

I went to Best Vinyl and they had the best service ever. Their installerswere very respectful, and everything was done fast and with quality. Ireally appreciate their attention to detail.Services: Fence design, Vinyl fence installation

Brett Tenney

2023-06

I requested an estimate a year or so ago and initially never got a response. When I finally did get a hold of somebody, the estimate was on the very high end. Was told to wait until fall. It's almost like whoever I was talking with did not want my business.I've used them once before for a rental house of mine. Gate was having issues when I sold it.

Missy Hickenlooper

2017-05

I had our fence installed 3 years ago with Best Vinyl. the attention to detail and the sales team were the best, the installation went perfectly. Infact last summer we had some dumb teenagers climb over our locked gate and bent the handle and Best Vinyl came out and fixed it for us ASAP. They are fast and affordable and I have recommended them to all my family, friends and neighbors. Thanks best Vinyl for taking care of us. Greg Pettey was the best to work with.

David Smith

2022-05

Best Vinyl installed my fence. After several months the fence was damaged due to wind. I contacted the company Greg Pettey for warranty service to have it repaired. However they refused to do so. They said they were too busy to offer any warranty services. To summarize: poor quality of the fence and poor service. Stay away unless this is the only fence company left on earth.Service: Vinyl fence installation

Makenna James

2023-05

The Best Vinyl Fence contractor was very helpful in helping us select the right fence for our needs. They had a great selection and were perfect for our DIY project.

David C

2018-05

I live out in Farr West. My neighbor behind me was having Best Vinyl install a fence. The installers managed to hit the main sprinkler line on my property not once but three times!! I spoke with installers and someone at their office. They assured that they would fix my sprinkler line. Since then, I have had to spend upwards of $1000 to have system fixed due to a break in the line. He showed me how Best Vinyl did nothing more than a patch job and how it would eventually break again. Thankfully, i have a company who has now fixed it right. If they install fences the same way, I will not be doing business with them. Kinda funny cause I have been looking for bids to finish fencing in my yard!! Rant over

Trevor Johnson

2017-05

Great customer service!! Derek at Best Vinyl in Layton took care of me and really helped me find a good repair solution for an improperly built set of gates at my home. Understanding that cost was a factor and a welded metal frame although the best solution, was not in my budget, he worked to find me an affordable but quality repair solution that would last. Reading reviews, it looks like people may have had issues with these guys in the past, but I'm here to say that the customer service I received from Derek at Best Vinyl was top notch and I will definitely use them in the future.Back story:I had an issue with my vinyl gates, made for me 7 years ago, and talked to another shop about repairing them, as they flexed and didn't shut correctly (just had cement put in so after removing them to pour the cement they needed to be cut down before reinstalling). The first shop told me they were built incorrectly and there was no DIY option, with the least expensive repair they could do was to build me welded steel frame gates at about $320 a gate, using my materials, or build me new gates for about $370 each for new. Times that by 3 gates total, that was more than I could spend, so I went elsewhere looking for help. Best Vinyl (formerly R&L) saved the day. Thanks Derek!

Pile O gOO

2017-05

They installed my fence on one side of my yard before I moved into my home. The fence install is not terrible, it is still standing thanks to good material. The installation on the other hand is crooked and uneven. Their gates are installed especially horrendously. I had some damage to that fence and I did not want to fix it myself and wanted it to match, so I called them to get a bid to fix my fence. I have one post that needs to be replaced and one slat. They bid me $905 to do that simple job. I self installed the other side of my yard, which looks much better, so I know this repair should not be anywhere near that price. They do sub par work and expect premium price. Look elsewhere or do it yourself and save money and have a better final product.

Amber Patterson

2023-05

The Best Vinyl Fence is a great place to find fencing material for all your needs. They have a wide variety of fence options and their prices are unbeatable. I highly recommend Best Vinyl Fence for all your fencing needs.

Greg Pettey

2017-05

I work for Best Vinyl and I enjoy every minute of my job. Since Best Vinyl took over R&L Fence almost nothing is the same. Higher quality products, better installation methods, better warranties and much more focused on the customer.

RaNae Andrews

2019-05

So far all the experience I’ve had with them is nothing. They were supposed to install my deck on July 15, 2018 and the Friday before I hadn’t heard anything from them, so I called them and was told they were 2 weeks behind. (No call from them telling me this) She said our next install date is the 30th and here it is the Friday before and I have not heard from anyone. Update: We got it installed and it looks wonderful! The installers were very nice and efficient! I updated my stars cuz I’m very happy with the end result, but the communication needs to be better!

Kevin Martin

2020-05

Had fence installed in 2010 and am very disappointed. Sales person pointed out fading on other fences in the area and said theirs was superior and wouldn't have the same issue. Well.... now that time has passed I have the same issue. He also stated that they had a holes in the bottom of the fence posts that the cement would come through during installation. That would prevent the posts from lifting. Again.... not true. Be aware of false advertising from their sales people. Escalated to their management in Layton and have had absolutely no response.

Kayla Wadsley

2023-05

Highly recommend this company, they installed a fence around our new home to help keep in our pets. Its great to know that our family and fur babies have a safe place to play!

Lisa Skeen

2021-05

We got in touch with Best Vinyl in July to put in a fence, they gave us an estimate and then required half down for the deposit, so we put down over $1400. They then put us on the schedule for quite a ways out on October 11th. October 11th comes around and I take the day off of work to be there, and no one shows up and we hear nothing from them. So we called to inquire, they then told us that they are behind and they won't be able to come out until November 13th. We were already irritated that I took off work, and no one at Best Vinyl even bothered to contact us regarding the delay. Well, come November 13, no one is here still. We make a call and they said it won't be until end of November....well, end of November, and NO one is here! Mind you, no one has ever called to let us know. So now here we are November 30th. We try calling Best Vinyl, and all the phone lines say they are closed (this is on a Monday around 10 am)... a quick lookup on Google also stated every location is closed. So now, we can't get a hold of anyone! We tried calling their other numbers listed in other locations and every number we call is saying they are closed. Finally, after all the many automated messages we finally get through to someone. They then said they'll come out sometime the end of the week. We will see.We will update this review based on when/if our fence is completed.Service: Vinyl fence installation

Ragels Bagels

2021-05

They trampled my neighbors flowers, didn’t keep commitments of returning or quality of work, and cut out posts to their fence and left the fence unattached and unsecured. There are several posts where they cut off the bottom, meaning they’re less than 2ft in the ground. Also, they didn’t fill the post at all with concrete. I’ll be surprised if they’re as strong as they say. WAY OVERPRICED! You can get a better quality fence for a fraction of the cost. If you value quality and the relationship with your neighbors, I’d look somewhere else.

Colin Lumley

2023-05

I went to best vinyl after I had bad experiences elsewhere. They gave me fair estimates and had great customer service, I will be coming back to them in the future!Service: Fence installation

Kai Vave

2023-05

Amazing company to to do work with. Adrianne in the office and her team was super awesome to work with. Beautiful products and pleasant people to work with.Service: Privacy fence installation

Nathan Preslar

2023-05

Best vinyl is awesome! Great quality and service and the people are honest and helpful. Definitely recommend using them!Service: Privacy fence installation

Nathan Yoder

2023-05

Greg was great to work with and got us exactly what we wanted.would highly recommend these guys!

Ken Ringer

2019-05

Well, first day no one was there, called said they were gone for the day (it was 1pm), next day waited for 30 min for a person to ring me up, after I said I've been waiting they just gave me the small part I needed for free. So, not sure how to rate this, but if you have other options I'd try those first.