4.1 (1076)
195 E 12300 S, Draper, UT 84020
(801) 495-4201
stores.petco.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
MK Yoder
2024-04
Great store. Super fun to go inside. We got lots of stuff for our dogs inside. They had everything we needed.
Michael Kitteridge
2024-01
We took our 5 month old puppy Lulu to get groomed and bathed, the ladies were fast and friendly and very patient and calm with a hyper puppy. They really did an amazing job and for a very good price.
John Suher
2024-04
Took my boys in to look at reptiles tonight and was asked by Tyson if he could help answer any questions. I asked if he knew anything about reptiles and he said "boy do I" and helped educate us on this topic. Very knowledgeable and customer service friendly. We are taking a night or two to decide if this will be an addition to the household. Thanks again Tyson!!!
Mrs Cat
2023-12
Great selection of items. Unique items. Friendly service.
Nadine Kennick
2024-04
They were out of the Acana butchers blend that I usually buy and so I chose a different flavor. I have a free bag of dog food and a $5 reward on my account but the app has quit working. They usually call to get it for me but the girl told me I would have to call and so I didn’t get my reward or feee bag of food.
Alli Hockett-Hales
2024-05
This is definitely my favorite Petco location! The staff is fabulous and the groomers (Zoie, Beki, Marc) are amazing and always take such good care of my goofy pugs for their nail trims & teeth brushing each time. Thanks again!
Alex Stringfellow
2024-03
My wife took my dog here to get groomed and it was a horrible experience. The sad part is that my dog did not have the bad experience, it was my wife. Two of the employees were beyond rude. She had not left the store yet and the two girls were calling her stupid and other explicit mean names for forgetting to update the dogs weight on his profile - an honest mistake that she was very apologetic about. We will for sure be taking our business elsewhere and the managers should be ashamed for hiring people who are that rude and unprofessional.
Lio River
2024-02
Been shopping at this location for years now. Today I came by to buy some crickets for my pets and the employee over there was in such a bad mood and responded with sarcasm and saying “I GUESS I can fetch you crickets, but you will have to wait now” with the biggest attitude. Find employees that will work with a good energy even when they are having to deal with personal problems outside of the work place. No one wants to go there and have their day dragged down because the employee doesn’t want to be there.Thank you
Jennifer Debenham
2023-12
We brought our puppy here for a grooming appointment. It seems they assigned her to a very inexperienced tech. After three hours, we got a call that the puppy was too wiggly for them to complete the service. They were only able to give her a bath but the tech admitted that another tech was able to cut around our puppy’s face. Why not have her the more experienced tech do the entire service? Of course a puppy is going to be wiggly. I think they just wanted to go home and not bother with the rest of the service since it was around 5:00 PM. They charged us the full price for the bath ($50) and made us pay for it before we saw our dog so we couldn’t see just how much they didn’t do. I’m so surprised they wouldn’t do more to try to make the customer happy, either by offering a discount or having a more experienced tech perform the service. Doing so would have earned our future business. Not doing so has lost it. There are too many other options out there to be treated this way.
CHRIS KNAPP
2024-01
This Petco had one of the best layouts and selections along with great signs and pet setups. I just went to return something from another store {i have been in several lately for the holidays} and it caught my eye and I actually took a trip around for fun and left with a smile. Staff were very friendly also.
Mike H
2024-02
This is a great location. This Petco is becoming well staffed, whom are extremely kind and friendly. We appreciate you, however, we do often find spilled food under the isle shelves, and crickets jumping around.
ffureyy
2023-11
We took our dog here to get groomed. We are very happy with the results but we went in there only expecting to pay for the $50 service we scheduled for, when getting there the lady at the grooming front desk told us there was a cheaper option if we went with another package. We ended up doing that but then later when picking up our dog we found out that they just added that to the previous service we originally wanted bringing the total to twice the amount we expected to pay. There was no transparency in the communication and they wouldn’t refund the amount they didn’t inform me on only offered a free bath. I would avoid this location so you don’t get up charged.
Jeremy Westerman
2024-03
I've got great pets and supplies here. Great selection and decent prices. I just wish they had inexpensive feeder mice for snakes etc.
Nicole Eckstein
2022-05
The staff at this location are why we keep coming back! Louis was gifted a couple of unsellable plush squeaky toys today. Which he LOVES. He had to post his haul and say thanks for always being stocked and clean. A bit out of the way but absolutely worth it, thanks!
Selene Elias
2022-05
It was the worst experience I’ve ever had. My pancake was so anxious, he peed himself, he was blamed of biting, he’s just a puppy! but I found some areas on his body really irritated, the girl didn’t finish the job, Pancake’s head wasn’t touched at all, the assistant didn’t clean the ears or cut the nails. At the beginning I though I could handle the situation with kindness but as soon as I got home I realized how bad my dogs hair was, I had to finish her job at home and I paid 83 dlls for this disaster.
Erin Swan
2023-05
I have been getting my dog groomed at PetSmart for the last year. Petco did a way better job for the same price. I won't be going back to PetSmart. Great customer service.
Jon Webb
2022-05
This was our first time taking koda.I didn’t ask for a shorkie haircut, just a short one for everything to grow back even and they did a great job.They brushed his teeth and cut his nails too. He was quite handsome.They groomers were all so nice and attentive to koda! That meant the most to me.
Brisa Perez
2024-04
So lovely employees, here. They are willing to help you and answer your questions.Resolve most of the problems that you have with your pets.
yuselbia mayor
2022-05
Very bad, they are not professionals!!!I took my dog Kona for a personal grooming service, the stylist Paizlee P did not want to attend him with the excuse that my dog is aggressive when he has already been treated there before by another stelist, I am very upset by the rejection of my dog, she does He knew what to do with a large dog, I leave you a video showing that my dog is not aggressive and I recommend not taking your dog to this site.
alex
2024-04
Tyson was very helpful and knowledgeable about snakes! 10/10 recommend give this man a raise
jfkjskd
2024-03
Best selection and service. Service was fast and nice. Lady (seemed like manager) was super nice and friendly
Prod by Funky
2024-04
Tyson was very helpful and kind through the whole process, 10/10 would recommend him!
Nola Rawson
2024-04
I love when coupons are offered for our dog food that is a little bit more pricy.
Lauren Webster
2023-08
While vacationing in Utah to see family I loved that I was able to book grooming services via the Petco app, just like I do at home.I slept through my alarm, but when I called to see if they could squeeze my chug in, the technician was so gracious and assured me it was ok, and they could work her in.Upon arrival, the tech was kind and reassured my pug by taking the time to get to know her, rather than just a quick, check to ensure she was healthy and would allow the tech to work on her.I got a text that she was ready about two hours after drop-off and pick-up was easy and quick!This is definitely a location worth using! Thanks, Petco for another great experience!
bAnnana Anna
2022-05
Came to Petco for a grooming and apparently my buddy was a howler while bathing. The people working with and around him all thought it was adorable and were really nice when I was embarrassed about his loudness. These guys are great and very caring, and did a great job on my dog. Here is a picture of a couple cute sleepy leopard geckos that were there for sale
Demi Petersen
2022-05
I wish I could leave more stars because this place and it’s employees honestly deserve all of the praise and recognition. Today my cat was bitten on the face by something and it pierced her iris, causing it to fill with blood and be unable to dilate. After being reassured that Blue Pearl Pet ER could at least check her out in the waiting room while we wait to take her back for an exam (the exam wait was quoted 4-6 hours), we went there first. Only to wait for 2 hours without anyone even speaking to us, let alone making sure Willow wasn’t in critical condition. We finally left feeling like we could make better use of our time before an infection took hold, if we could only find the right medication. Walmart was a bust and when we got to Petco, I broke down to the employee because I knew they were closing but this was an emergency. Out of sheer goodness, I was helped by a super kind and knowledgeable employee who helped me immediately find everything Willow needed until we can get her in the office tomorrow. She knew what to recommend and why it was important. That alone would have been enough, but on top of that, I wasn’t made to feel like an inconvenience or like this wasn’t an emergency, something that I felt at the *actual ER!!*
Brynne Adamson
2023-09
Love the animals and toys but it’s smelly like every other Petco
Susan Kay
2023-10
I booked an appointment for my border collie and was able to get her in the very next day. Haircut, bath and groom were top notch! Her nails were trimmed down perfectly and she looks and feels so good! I was super impressed with how the groomer/Zoie, listened and took notes as to what I wanted done, and delivered! I’ve not had that same service elsewhere.Thanks Zoie at Petco in Draper! I will definitely recommend and be back.
Maryann Pickering
2023-12
Camille was very helpful and solved a problem with the my buy online/pick up in store order. She is great.
Angel Merline
2023-05
Today was a much needed spa day for little Kiwi 🥝! When I picked him up, I was happy with his cut ( disappointed w/groomer not putting puppy cologne and bandana on him) But Attempted to defend the charge of "long haired dog", when I brought him in with short hair.
Monday | 9 AM-9 PM |
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Tuesday | 9 AM-9 PM |
Wednesday | 9 AM-9 PM |
Thursday | 9 AM-9 PM |
Friday | 9 AM-9 PM |
Saturday | 9 AM-9 PM |
Sunday | 10 AM-7 PM |
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