Starbucks

Jessi Morris

2024-04

I lost my brakes and power steering, but managed to get into their parking lot and throw it in park. These people were so kind to me, they helped direct traffic, they moved their own cars to allow more space for passing and they made sure to stay calm and even tried helping to keep me calm!! They offered me a free drink so many times and were genuinely over the top kind people. They truly deserve all of the local support they can get!!! For being a chain store, they sure showed how much locals care for each other ❤️❤️❤️ I will forever go to that Starbucks now!!!

Todd Lyles

2024-03

Very friendly service here! Coffee is delicious and staff are all consistently nice providing great expedited customer service. I also place large orders here as I’m in medical sales! Great team :)

Rachel Ramirez

2024-02

Genuinely the worst location I’ve been to. The lady with a gap between her teeth was upset about the way I ordered my drink and told me they were supposed to charge my drink as a latte if I wanted 2% to the top. I’ve been ordering this drink every single day for about the past 2 months. The guy didn’t say anything about this when I was ordering the drink and I’ve never had any of the tyler locations say anything to me like that. I also order it often on the app and never had an issue about it. She said it’s the “standard “ to charge it as a latte if I want milk to the top. A standard is something that is known and followed by ALL locations. Her approach was unprofessional and rude. We had even tipped them, which I regret. A job is entirely replaceable and if she’s so stressed and unhappy maybe apply to other places.

Sid Chill

2024-03

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Lucero Castro

2023-12

I’ve been going to this Starbucks faithfully since they opened and haven’t had much issues until today. The manager there who sounds like she’s smoke her whole life away is the main problem with that place because all the other baristas are sooo amazing some already know me by name and this review isn’t for them. But that morning manager here lately doesn’t seem to know how to work a drive thru correctly. The line is always backed up and there’s only ever one car moves up to the window. I’ve been to plenty of other Starbucks and they at least have take 4 cars orders and are making them and the line move but this one can’t seem to do that. That’s on poor management and any time I’ve had to wait on my mobile order the manager is just barking orders moving around and not trying to help make the drinks. She seems to think she may be above helping them when I can see they are struggling. I always do mobile order in the morning at least 20 min before so I won’t have to wait in the drive thru line and today the line was back up as always so I could pull in anywhere to park to be able to get off but I was at the stop sign waiting to be able to get to the parking lot. So then I noticed the drive thru window NOT a single car was coming up so I tried to ask to see if they could just hand me my drink real quick since it was already made and she just started yelling at me a simple no I’m sorry we can’t do that because of whatever her reasoning may have been okay with me. I’m not a idiot I just was asking but they was she spoke to me was so unprofessional and she need to figure out how to speak to people especially being in her position. And it still took me another few minuets to be able to move from where I already was at for 5 mine because again the drive thru barely moves.

LAKEITHSHA KING

2023-12

I order a coffee almost everyday spending $5.20 using the app at the store closest to me. I work in whitehouse sometimes so i did order there until a white older female employee working the drive thru yelled at me through the window because I asked for my milk and cream to be steamed. The app don’t give that option and if I spend my money I want what I want. Customers keep businesses running and if you don’t have any customers then you don’t have a job. If customer service at this location don’t get better people will start going else where and lots of competition is popping up.

Dawn Silva

2024-03

Always quick and always friendly. Quite literally one of the fastest drive throughs I have ever experienced at a Starbucks and never a dull attitude. I'd specifically like to send a special shout out to Ann. Thank you so much for going well above and beyond to turn what was a sour'd evening into a good one. I am super thankful for your thoughtfulness! I absolutely LOVE this Starbucks!!

Robin Turner

2023-07

The crew that runs this Starbucks is nothing short of phenomenal. They’re friendly, hard working and are amazing at their jobs! Friendliest establishment I’ve ever been to. I come there everyday, sometimes twice a day and they greet me with a smile every time.They’re like family. Definitely recommend

Imani Rivera

2023-09

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Heather McNeil

2023-10

I asked for no ice and this is the drink that I got. I get my drinks like this everywhere and this is the only place that does not give me a full cup. I wouldn’t care if they made me pay a little extra because of the no ice.

John Brent Bockmon

2023-09

One of the best Starbucks I’ve been too. And I’ve been to a lot. LolThe staff is amazing.The coffees never an issue.Also one day ordered to warning store and they made them for free.You’re the best.Coach John Brent

Sherri Powell

2023-10

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Stacey Burns

2023-05

This was a quick new Starbucks!! Easy in and out, staff was trained well on how to make a good drink too!!

Anthony Connell

2023-08

Ordered a hot caramel macchiato this morning and was served hot water with some foam… they need to stop cycling through employees and keep someone there with a little knowledge and experience. This Starbucks is the McDonald’s of the coffee industry here in Whitehouse.

Kevin Kent

2024-02

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Jeff Fields McCormack

2023-05

This is a wonderful addition to the Whitehouse community! I stopped at this location for the first time yesterday, and I was very impressed! The interior and exterior were spotless, the workers were friendly, the service was fast, the music was calming, and of course the coffee was perfect!If you are a high school or college student, I highly recommend this location. The WiFi is very fast and there are plugs everywhere!Highly recommended! If you have not stopped here yet, please do!

seth horton

2023-05

A great, consistent Starbucks! The staff were super friendly, coffee tasted the same as previous times (which is what I look for), and the place was clean!! The team there seemed to be having fun, which is always nice to see! Love that they decorated as well.

Makayla L

2023-05

Lately my usual coffee order has been tasting very inconsistent, But today it was AMAZING! So I just wanted to leave a good review giving kudos to the employees working this morning around 7:45. Everything was great from the Customer Service at the drive thru & my order .

Tavor X95

2023-05

We are frequent to this place. The staffs are wonderful, very nice and friendly but the manager was grumpy and barking orders to the staffs ( not a good traits of being a manager ). Managers should treat staffs with respect, encourage and motivates them and not "push" them to their breaking point ( reason hard to find good workers these days).

Michelle Brunner

2023-05

So excited to have this in town. Love this location so much, quick and friendly service. Even when they are slammed they communicate to the customers and have such a positive attitude. Love to see this in today's world. Whitehouse should be proud!

Laquesha Mcquay

2023-05

I'm caffeine free but visit Starbucks when my throat is scratchy or I have a bit of a cold to get a "Medicine Ball" with Peppermint and honey. It's a hot tea that really helps soothe the throat. I love it!

Markie Senn

2023-07

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Mandy Clague

2023-06

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Tara Batey

2023-05

I love Starbucks and I’m so glad Whitehouse finally has one. I do think it would be awesome for those of us who don’t get out and about much, if they would hop on board with DoorDash or Waitr for delivery.

Kayla Lenderman

2023-06

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Gary Whittle

2023-09

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Bob Boudreau

2023-05

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Shellie Eldredge

2023-09

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michael jessie

2023-05

Basically, I went with my wife. Not a big fan as the coffee is bitter and VERY EXPENSIVE. This store is new so it's pretty nice inside

Hannah Blair

2023-06

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