4 (149)
504 Ferris Ave, Waxahachie, TX 75165
(945) 259-3040
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
George
2024-04
Nice new store. Clean and well organized. Friendly staff.
mercedez
2024-02
Ms. Vanessa has great customer service And is very welcoming!
Jonathan Du Bose
2023-05
I would rate less than 1 star if I could. I came in to buy a few items and get some cash back so I could do my laundry and the cashier was extremely rude. She said I was only her second customer for the day and she was NOT going to do a cash back option. Why even have the option if that’s the case. And why be so rude about it anyway.
Lateefah Sallie-Cofer
2023-05
I had the worst customer service with Kayla tonight at family dollar! She was very rude and not very helpful at all. I’ve had bad service experiences in the past with her as well but tonight was just so uncalled for. She should definitely NOT be in customer service with that attitude!!!
Felicia Ann
2022-05
April Veteto provided the worst customer service I've ever received. I asked about the price of an item and instead of scanning the product or going to check the shelf for the price she told me I should know the price and suggested I go shop at the new store next door. She needs more customer service training and should not be training new hires.
Stephanie
2023-06
Closes much before the posted closing time. The employees even see you at the door BEFORE they are supposed to be closed and just shake their head indicating that you can not come in! I literally needed one item and would have been out before the posted closing hour, absolutely ridiculous!
Susan Fountaine
2021-05
You can get some good deals there; but be careful because everything is not a bargain. And the place is not really kept picked up. I understand they are busy and maybe short of help. But you still have to work hard to do this since customers are coming in. I do shop there often because it is convenient and some prices are reasonable. So I gave them 4 stars!!
Jamal Carter Jr
2023-05
The new female cashiers there were extremely nice, they were very welcoming & hospitable. Family Dollar is one of the few good stores, with good people, that is still left around these parts.
Kimberly Gardner
2021-05
This store had 3 clerks. One had her young child in there running around.. she constantly haulers at her and the line of customers had to listen too as well. Very unprofessional. I ask did the manager know this was going on.. the clerk said yes and she was on vacation... the clerk then began making excuses for why child was missbehaving saying she was spoiled... no! It’s a child doesn’t belong at work...it’s not professional or safe. None of this staff had mask on either.. but the experience was stressing and uncomfortable... this is not good for child or customers... you can’t blame a child for your bad decisions... that situation shouldn’t have happened... your at work and you can’t do your job efficiently if a small child is running around getting in stuff. With the Covid going around a child crawling around on floor and being exposed to all that isn’t safe either.
Viola Ortega
2021-05
My husband wanted carlos Rossi sangria wine and that's the only place i find it. So it's not far. The staff are friendly and kind . they treat you with a smile. Love going if i don't need to go to a big super market. I can find things i need here
Sharee Gusman
2023-08
They always have what I need. My go to for quick items.
Vicki Hatley
2017-05
Although its a very old store, the staff does the best with what they have. Definite that more employees would be an ultimate goal for this location. Maybe someone to help update this older location. I feel that such an unattractive store is not as inviting to the growing population. Not to mention Waxahachie has a large population of higher income families still looking for a bargain.
Victoria Orosco
2022-05
Always shop at this location on the way home from work. Would be nice if the restroom was available for customers that shop Considering I've been fully vaccinated and needed to go really bad to just have to wait and fight through construction trying not to have an accident on myself.
Yolanda Waters
2021-05
I went Into family dollar in Waxahachie and the cashier was very rude because I wanted cash back. She started throwing things around because she only had $50In her drawer. So she throws the money in my hand. I told the manager that she was being a witch because she had to give me $50 cash back she said nothing.
carlos “CHVSERVICES LLC GMAIL” Hernandez
2023-08
They do NOT ACEPT CITI CARDS . Dont go there anymore
Valerie Curtis
2022-05
April needs to find another job. She's rude and disrespectful. Got upset because we did 3 seperated transactions. If she doesn't like her job she needs to find a new one.
reynaldo jimenez
2021-05
The manager openly and discreetly talks very disrespectful about employees and customers can be overheard using foul language and has no sense of customer service whereas I have no complaints for the other employees the manager was the only thing I found despicable about this place she even use racial and homophobic slurs against customers
Elizabeth White
2019-05
It's ALWAYS good. They helped me find the right size curtain rod. I almost got the wrong one. They saved me a trip back,!!!
Brenda L. Thomas
2018-05
Everything is easy to fine and the people always acknowledge you not like Walmart where the only thing they say is the total of your bill.
Dolores Schorle
2022-05
It has alot of stuff...food,home decor, close, Electronics for phone,hygiene products,candy, laundry soap,cleaning supplies.etc
Priscilla Rincon
2017-05
Every time I've went it was dirty, not recovered, boxes on floor in the way, staff working all slow. Just sad
Diana Torres
2019-05
Shannon did not accept money because it was in change .. money is money she was just too lazy or racist to want to count it . I don’t want to shop in a racist place. I’ll take my business else where .
Rosa's Aromatherapy
2017-05
Great store to run in and get something you need or forgot. Very clean place.
Perrella Polk
2021-05
Everything went well on my visit to this store. I love shopping at Family Dollar stores
Debbie Green
2021-05
The store was nasty and not organized at all! It needs a good cleaning
Pac Man
2018-05
It would be very helpful if they had there store hours posted up by front door...
Corie Ann Laine
2018-05
Love the employees they are friendly and always remember me. Great remodel
Sal Elias
2018-05
The staff is nice, it's in a convenient location, and was in and out in a hurry.
Olayinka Popoola
2018-05
It's a small quick and easy store. The items are a bit higher but it's convenient.
K O
2021-05
Regional management need to keep their employees off their cell phones! And put a mop and bleach to the floor please..
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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