4.6 (4740)
1821 S Valley Mills Dr, Waco, TX 76711
(254) 710-9400
heb.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kiara Maldonado
2024-03
Us Texans love H-E-B for a reason! The sales and food quality are unmatched. With a bakery, deli, seafood section, pharmacy, and home/clothing section, HEB has everything you could need. Your first visit definitely will not be your last!
Tropical Islander
2023-12
Billy the manager connects to the customers and builds a rapport. It makes one want to go there. I've been a customer for 9 years now. I love the place because it has organic produce and lots of choices on groceries, clean place, employees are nice.This cactus arrangement is a good addition to house decor.
Candace Burke
2024-04
Wow, beautiful store. Everything we wanted w could find. The store was very clean and the employees we dealt with was great. I wish a store like this HEB was closer to where I live. The garden section had all sorts of flowers, herbs and trees. From the moment we walked in to the moment we walked out was a great experience.
Glynnis Gaines
2024-04
Sharing some love for our HEB! The store is ginormous, so plan your shopping trip, but they have everything you could possibly need. The produce selection is fresh, varied, and always delicious. The HEB frozen meals are delicious and such a time saver for us! Most importantly, you won't find friendlier people working at any other grocery store in Waco. The checkers are fast, friendly, and efficient!
Sheila Haught
2024-03
Place was so busy ! This was the only line closed until he decided to check her out in this closed line !!! As a disabled person I was very un happy !! That was so uncalled for !!!! Standing in line already for 30 minutes in pain no scooters either and she should have waited like everyone else ! Plus we travel over a hour to come and shop ! Y’all need a checkout for those who are disabled this is disrespectful for those who been waiting !!
Daniel Neuhaus
2024-01
H-E-B Plus! at 1821 S Valley Mills Dr in Waco, TX, is more than just a grocery store; it's a community hub that perfectly encapsulates the spirit of a Texas mid-sized town. This store has become a staple for Baylor students and the broader Waco community, offering an extensive range of products that go beyond the typical grocery selection.The produce section at this H-E-B is remarkable, boasting a vast array of fresh fruits and vegetables. It's a haven for anyone who values fresh, quality ingredients. The store's commitment to variety is evident in every corner, from the well-stocked shelves to the specialty sections.Pharmacy services at this location are efficient and convenient, with knowledgeable staff ready to assist with health and wellness needs. The addition of coupons makes shopping here not only enjoyable but also budget-friendly, providing great deals on a variety of items.The sushi and seafood sections deserve special mention. They offer a diverse selection of fresh and delicious options, making it easy for seafood lovers to find something to their taste.Navigating the store is a breeze thanks to the well-organized aisles and clear signage. For those in a hurry, the self-checkout option is a time-saver, while traditional checkout lines are manned by friendly and efficient baggers.One of the most commendable aspects of this H-E-B is its embrace of technology. The store's app, along with delivery and pickup services, are seamlessly integrated, offering a convenient shopping experience for those who prefer to shop digitally.In conclusion, H-E-B Plus! in Waco is a quintessential Texas grocery store that caters to all, whether you're a Baylor student, a Waco resident, or just passing through. Its combination of a vast product selection, friendly service, and modern conveniences make it a top recommendation for anyone in the area.
luigi mucci
2024-01
As is with most HEB grocery stores this is always busy. Stores always clean well stocked and has a great and helpful staff. Check out lines are never too long and always plenty of checkers available.Due to surgery I had to use an electric cart and the carryout offered to come out and bring the cart back in for me even though it was raining.The deli staff all very pleasant people with a manager that takes time to talk to customers and answer questions.I can tell you, you can expect to be treated with utmost respect compared to any Walmart in Waco and that's just the truth!
Virginazamora Perez
2024-05
I see this what you paid them to do she been there for like 20 minutes now that’s pure shame
Sukey ETexas
2024-01
How special is it to select grocery items from the comfort of your home, have someone else walk down the isles and basket everything you have requested to buy. Then have someone else bag them and carry all out to your vehicle when you drive up. What?! It doesn’t get any better than this. I love HEB for the special care and service this provides a customer.Thank you HEB.
Louis Tomassini
2024-05
Great employees.I left a bag with a rack of ribs when I left came back the next day after a thousand other customers and they remembered and had me go select another rack of ribs no questions great customer appreciation
Taking the Reins
2024-04
This is the first time I shopped at that particular store. I did not like the layout much and the meat section could have had more to choose from. It is definitely not as good as the other HEBs in town.
Barbara Velez
2024-03
Had not heard of HEB before arriving in TX. Huge variety of items including a small section of pots/pans and small kitchen appliances. I'd equate this store to a Harris Teeter or Stop 'n Shop grocery. Not quite a Wegmans but close. Better than Kroger or Giant.
Mark Gisch (Markus)
2024-04
I just needed a few items. Since I know the story very well I was able to get my items get checked out and get out fairly quickly. What's a smooth shopping experience.
Amethyst Marie
2024-04
Quick, friendly and efficient service at curbside today!! I was actually picking up a Favor order and everything went very smoothly.
Amber Spinner
2024-04
The gentlemen that checked us out and bagged our groceries were so great. They engaged with us and asked what our easter plans were. Made me happy.
somechessguy
2024-01
Great selection available, easier to find certain things here vs the Wooded acres location. Well staffed, clean, I think we're all grateful for HEB in general.
Dustin Gall
2018-05
Its one of the most all-in-one stops you can visit, the foods great at the hot meal sections, the options in every aisle outnumber most and id say its the best in pricepoint comparison against other places when grocery shopping specifically. Also their fuel is high tier and also often cheaper as well!
Jennifer Lemus
2023-08
Workers are always nice and friendly.Place nicely kept clean restrooms. Found what we needed, they also always have plenty of cashiers.Easy in and out
Scott Neal
2024-04
HEB is a great store. They have so many choices and great deli, bakery, and even have sushi and gourmet coffe. Great store.
jada Victor
2022-05
They are usually very busy during the holidays so expect lines especially if you come after 5. The store is always nice and clean. The workers are very pleasant and helpful, they can keep their cool under pressure.
Matilda Rios
2023-05
Love H-E-B. I always find what I need at a great price. My mom wanted to stop and buy a planter, so I most definitely had to make a stop on our way home.
Brian Schneider
2023-11
Whether you’re a native Wacoan or traveling through, you need to get to this HEB!!Their selection of sauces, meat, drinks is UNCANNY.
J O Y
2024-04
Organized and clean store. Bakery department is great, cakes are good, customer service exceptional
Rosana Fonseca
2023-12
Store is clean and organized. Shout out to Sam ( tall cashier with blonde long hair) good customers service and great energy! Keep it up guys 👏
Reaux Paint
2023-10
You'll have amazing service from every single associate & manager if you go 8:00 p.m. or later. Nite crew knows how to take care of biz! Thank you! Always a pleasure and no lines. Amazing. Oh and we dance to 90s tunes in check out line!
Jháy Be Freestylin
2023-12
I'm tired of HEB always putting out bad strawberries. I bought these several times and they always go bad fast or they were already bad when I bought them. I'm starting to think they're putting growing chemicals in our vegetables like gmos etc.. thats why most fruit is discolored and goes bad quick because of the gmos. But HEB wont admit it. Sad.
Jean b
2023-05
This is a beautiful store! It's an excellent place to shop. It has everything one can possibly need.
James Gray
2022-05
I came in to grab a journal to study with around 9:30. Just one thing, should be in and out simple right? No. As more and more people queued to check out, the guy in charge of the self checkout continued closing registers. The queue at both self checkouts was 10+ people long, so I see no reason to be closing registers like that. There is obvious demand. It just inconveniences people.Update: the man shutting down the registers said he had to relieve his co-worker, and we all heard the guy on the radio instruct him to tell the 8 people waiting to go to the back of the line at the other self checkout. The only reason this happened appears to me to be that they didn’t want to pay a staff worker for another hour to keep both open. I can think of several ways to have better managed this. Won’t return.
your name
2023-05
Lovely restroom, and a variety of many things. The staff seems great as well.
David Roby
2023-12
The first H-E-B I went to was not so good. Very dirty way too many people not a good place to be. The second place I shopped it was much different only a few miles down the road. I guess it's location that makes a difference.
Monday | 6 AM-11 PM |
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Tuesday | 6 AM-11 PM |
Wednesday | 6 AM-11 PM |
Thursday | 6 AM-11 PM |
Friday | 6 AM-11 PM |
Saturday | 6 AM-11 PM |
Sunday | 6 AM-11 PM |
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