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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Rosa Castillo
2024-04
Pharmacist very unprofessional talking about customers as they walked away. CVS was supposed to transfer prescriptions for my husband who is dying of cancer and none were filled or was Walmart even called. I waited two hours and listened to how the pharmacist was throwing the phone down and hanging up in a bad mood. If she doesn't like what she is doing she needs to leave. She was even talking to her coworkers about her DM how much she disliked her. That's my experience at CVS
bb hankins
2023-12
My trip to the CVS Store 820 S 5th St., Waco, TX was THE BEST PHARMACY EXPERIENCE I have encountered. Insurance issues had prevented me from obtaining much-needed prescriptions. Extremely frustrated, I sought help from the on-site pharmacist, O’NEILL, who spent a great deal of time investigating my plan and needs. Not only was he patient and pleasant, O’Neill walked me through several options to assist me in finding solutions for my medicine woes. Additionally, another pharmacist, AMOS, was available to help me with the required forms and administer my two vaccines. His pleasant and professional demeanor made the entire process easy and agreeable. Working the front of the store, KEEGAN witnessed my struggle to use Self-Checkout. He graciously and cheerfully took the time to teach me how to use this Checkout method without any embarrassment or sense of being a problem on my part. The store was clean, efficiently arranged and well-secured. Even though this particular CVS was a much further drive than I was accustomed to, my positive experience and interactions were well worth it!
Tanzira Najnin
2024-04
Went there to get water and beer. Not a lot of staff’s but whoever was there helped us. It’s a nice organized CVS. As usual CVS to be honest. 😃
Sarah Lott
2023-12
We have recently been directed to the CVS on 5th Street after the one on N Valley Mills closed. I was totally surprised to find out that the two stores were not alike at all. 5th Street is so efficient, responsive, and friendly. It’s also much cleaner. I had become dissatisfied previously. On my first trip there, an employee came to me and explained things for me. It was very helpful. I do recommend this pharmacy.
Glynn Hackett
2024-01
I'll pick up my medication from their store at once a month and it had a great service and friendly people so that's the place that I get all my
Meena Saini
2024-04
Chirma at pharmacy is incredible!! She’s so helpful, and made sure we got exactly what we needed, thank you so much Chirma!
Matthew Haugen
2024-04
Clean store with quick self-checkout stations.
April Allison
2023-12
Most shelves were very low on stock and some items were out.
Tiffanie Montgomey
2023-10
Cashier was very rude and unfriendly
Lisa Clemmons
2023-05
Friendly staff, drive thru didn’t take long.
Monday | 8 AM-1:30 PM 2-8 PM |
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Tuesday | 8 AM-1:30 PM 2-8 PM |
Wednesday | 8 AM-1:30 PM 2-8 PM |
Thursday | 8 AM-1:30 PM 2-8 PM |
Friday | 8 AM-1:30 PM 2-8 PM |
Saturday | 9 AM-1:30 PM 2-6 PM |
Sunday | 10 AM-1:30 PM 2-6 PM |
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