4.6 (183)
5711 S Broadway Ave, Tyler, TX 75703
(903) 561-7455
stereovideocenter.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Master Ryan
2024-05
Prices were too inflated. They wanted over three hundred dollars for a basic radio installed. I ended up buying an eighty dollar radio online and did it myself. It took all of thirty minutes, sounds great, and I saved hundreds of dollars. DYOR!
Josh “Stick”
2023-06
Awesome shop, professional staff, fair and honest. Had a 10" sub replaced in my boat as well as other upgrades, guys did amazing work and tuned the system, boat turns heads on the lake, also had my windows blacked out, amazing work
James Hampton
2024-01
Buyer beware! Tim (front counter)and James (install) are 2 of the three stooges. Logged in about 220 miles , I live between Jacksonville & Frankston(back&forth)trying to get some simple truck door panels made. Crooked cut and wrong thickness and they had old panels that they built themselves in the past, as templates. Even had me drive there to pick up and they weren't ready. Do yourself a favor and take your business down the street.
Tiffany Williams
2024-05
Just got my car tinted and it looks fabulous
Chris Williams
2024-01
They put my new radio in while I went to eat lunch. Very fast and it sounds amazing.
Chris Riddle
2024-02
I bought my Definitive Audio Design subs from them, about to be buying more from them as well
Dustin Atkins
2023-09
James Halter is AMAZING. I've done business with him for many of years and will continue to do so until he retires. He's built me probably 100 or more boxes already.
Richard Mallard
2024-01
These guys are awesome! Tim and James did a great job!
caltx01
2020-06
Courteous, easy to deal with. Stand behind their work. Quality products. I had a small issue with my initial install and it was handled quickly and professionally. I would highly recommend this team to anyone who values quality, professionalism and support after the sale. Yes, they are very busy and appointments are necessary, but I consider that a good sign!
Paul Owen
2023-06
Excellent service. Beginning with the sale all the way through installation and learning how to use the new technology. Best of all the prices are compatible with market. The friendliness is what you don’t get from other stores. Stereo and video center will be our choice now and in the future for all our home video needs.
Billy Kee
2023-12
Been doing business with this place for 20 year, they are always on top of everything, and always have good prices, and professional quality work.
Nars Buenaventura (NARSSELLSCARS)
2023-06
I had an issue with an amplifier that I bought and had them install. They were able to get it warranteed and was replaced with another amplifier.Tim, James, Richard and Seth took great care of my concerns.
Mike Goodson
2023-07
Wonderful employees that really care about you! Great service, great line of products. I bought my car audio system here, and it is great! Tim is the best guy to work with when it comes to car audio...he knows everything! I highly recommend Stereo & Video Center for car audio, home entertainment, or window tinting!
Sean McBrayer
2022-06
After reading many positive reviews, I was looking forward to getting some pricing for car audio. The young woman who greeted me when I walked in was friendly enough, and said Tim would be with me shortly to answer pricing questions.While I was waiting, she approached me again to get more of an idea of what I was looking for, and I told her a 12" sub in a ported box, and that I had found some good prices on amazon/online and wanted to compare. She said "oh, you don't want to buy from places like that." I responded with "places like what" and she said "amazon." I asked "why don't I want to buy from places like that," and she looked at me and said "I don't know....I was just trying to get you in the door."First, I was already in the door asking about pricing. Second, it just left a bad taste in my mouth, like she thought she could manipulate me into buying from their store.When I was given prices, they were inflated. Also, the person read the prices off the computer screen and barely engaged with me.Today's interaction with their front of store representatives left me looking for other places to take my business.
Chase Evans
2022-06
I am very happy with my install. I had a 10” sub and box and just needed to purchase an amp and have it install. The sound compared to my previous truck is night and day using the same sub and box. They did a great job on the install very clean and tuned the truck. It is the cleanest sounding system I have ever owned.
Sunset Carson Jr.
2022-06
Awesome folks here. They did an expert, super clean installation of a dash cam. Took less time than most other places, and cost less as well. I will be a loyal customer of theirs.
JD (Subie)
2023-06
Very friendly and welcoming staff! Helped me find the exact speaker adapter I needed for my truck! They do car audio including custom subwoofer boxes.
Billy B.
2023-06
They are cheaper than you you think. The sale guy was very knowledgeable, quick witted, and friendly. No pressure, no bull dog sales tactics. Check them. They are doing my install
Tymothy Fitzgerald
2015-06
Easily the most comfortable I have felt speaking with a professional in car audio. Richard made sure I was fully informed of everything I needed to consider while getting my new 2014 Hyundai Accent GS outfitted with four new door speakers and a new in-dash receiver.He explained every part of the process to help me pin down exactly what I wanted and needed to get to satisfy my upgrade needs. The installation itself went incredibly smooth. Aside from the new receiver you would never be able to tell someone had removed all four door panels and cut the factory speakers out of their mounts.The parts they use are high quality, so expect to come out a good bit lighter in the wallet, but I'd say it was easily well worth it. Do not forget this: You get what you pay for. High quality parts and professional installation makes it worth it.I plan on going back soon to get an amp and subwoofer combo to finish off my set. We've already gone over the changes that will need to be made and planned out exactly what I will be getting. Nothing but excellent service.My only complaint is that they are not open on the weekends, and that is only a minor issue.
neena keelin
2019-06
I had a great experience with these people. I am going to take it up point wise.I had gone in to get a remote start for my car and ended up getting more stuff done.1. They were professional and took time to explain things to me and gave me plenty of time to choose my options. I did not feel pressured.2. Service was efficient and timely.3. Quality of work done was excellent.4. They are a group of honest hard working people. I had dropped a couple of my cards( sams club and Some gift cards) and they called me at the end of day and aske to come get the. I had not even missed them at that point!!!I highly recommend this place for all your car /home security, music , car window tinting, car remote starting etc.Thumbs up to this place.
Linda Fox
2019-06
They FAR exceeded my expectations!!! I went to the store Fri. morning needing a new TV and receiver. Dennis was at my home within the hour to see what was needed. On Monday the new equipment was here and installed. WOW what service!The fellas that did the installation were extremely caring and conscientious. They were truly professional yet very personable. I was pleased to have them in my home! Kudos and my sincere gratitude to all at Stereo & Video Center.I HIGHLY recommend them and will do business with them again.
Aubre Smith
2020-06
Entire staff is extremely helpful, courteous, and knowledgable. I recently purchased a large house full of in-ceiling and 7.2 speakers for the media room. The service was impeccable and my consultant kept me informed of shipment etc. I will definitely be a repeat customer.I highly recommend this store for all of your home and car audio needs.
shantelle harrison
2023-06
We have been very disappointed. The sales guy we dealt with never called like he said he would, never returned calls when we left messages, gave us false information on a stereo not once but twice. When we finally got a stereo that would work in my husband's truck. They wired it wrong causing the check engine light to come on.
John Eastland Atty. at Law
2019-06
Fantastic products coupled with outstanding service. Mitch is very knowledgeable and friendly. He helped me decide the functions I wanted in an automotive sound system. The installation in my truck looks like an original factory installation and quite professional. When I went to get my truck Tim sat with me and explained everything about the Pioneer radio, XM radio and Apple app functions. Tim also said to return any time I had a question about any function. They beat a competitor's price and left me with a feeling of great satisfaction. Now, I'm returning for better speakers.
carol tadlock
2016-06
Excellent work and service! I had my windows tinted and it looks awesome on my new 2015 Toyota Camry!! I love it! The staff there are very friendly and professional. I will not shop anywhere else for car audio or home television. Stereo and Video is the BEST in town!
Vincent Chavez
2022-06
I bought my first subwoofer system for my Chevrolet Blazer 6 years ago. Two 12-in subs, Phoenix golds, amplifier, and spare battery from stereo video center. Just recently had them reinstalled along with 4 tweeters into the third vehicle I have owned, and the quality could not be any better. Surpassed my expectations as always. Tim is always upfront and honest about any questions I have.15 out of 5 stars.
Unknown Unknown
2018-06
I’m sure they’ve got great products, but if you need the window tint done on your vehicle, you might shop around a bit. When I went in, my buddy was there getting his done and I asked him how much he got it done for before I talked to any employees. He said $180 for five windows. Nice, not bad. They ask what car I had and when they learned it was a Corvette (three windows), the price for me conveniently jumped to $350. Take that for what it is, but I’d shop around. I’m sure they do a fine job, but chances are it can be done cheaper elsewhere.
marquis thompson
2021-06
Don’t get much time home with my jobs obligations but this is one of my most important stops while in town . The staff are professional and always friendly when helping me in store and over the phone with my many questions. I love car audio so there’s always a need for accessories and this is my home for all my shopping . From basic oem upgrades to , custom subwoofer enclosures, to bringing to life concepts you can only imagine for your truck , car , boat or bike they’ve got you covered. Tried and test and always ready . Thank you guys
Aubrey Atkinson
2022-06
We recently purchased a house full of in-ceiling speakers. Matt our consultant came out and took a look at our set up. He discussed all options to get us the best sound quality throughout our house. We decided on Sonos paired with their custom networking package. The technicians (Omari, Tristyn, River and Zach) who came out to update and install our Sonos system were patient, knowledgeable and very thorough.I highly recommend this store for all of your home sound needs!
Edgar Parada
2019-06
This was my first time at stereo and video center and i have to say i was treated like family. The staff was very helpful and knowledgeable about the equipment i was looking for. I came in looking for subwoofers and an amp for my 2018 toyota camry. They showed me different kinds of equipment and helped me decide which was the adequate one for my car. They explained everything that was going to be needed and answered all my questions. The installation was great and clean and the quality of the products they sell is great. I recommend this place not only because of my good experience, but because i know people that have always had great service here.
| Monday | 8:30 AM-5:30 PM |
|---|---|
| Tuesday | 8:30 AM-5:30 PM |
| Wednesday | 8:30 AM-5:30 PM |
| Thursday | 8:30 AM-5:30 PM |
| Friday | 8:30 AM-5:30 PM |
| Saturday | 10 AM-4 PM |
| Sunday | Closed |
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