3.7 (147)
5440 US-59, Shepherd, TX 77371
(936) 247-2535
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Morgan Brown
2023-11
Late night run to Dollar General looking for a set of Halloween PJs. I noticed a large SALE sign on Halloween items buy one get one 50% off Loaded my cart full. At checkout it was not reflecting the discount. Come to find out the sale ended, and no one bothered to pull the sign. Manager would not honor the price. But wanted to discuss writing up the employee on duty. Poor leadership.
kirk hearren
2023-05
I usually love Dollar General’s. But this one has sorry service. The two lady’s working here was more interested in talking with each other then tending to the line of people waiting to check out. I will not be back.
Brandi Ivey
2023-05
Used to work here and I can promise you the staff works as hard as they possibly can to make this store the best as they possibly can. It's a little difficult to make things better when management can be difficult. Overall though it's a pretty great place to be.
Rhonda Gardner
2021-05
The isles are always crowded, there is usually 1 cashier and 1 stocking on a good day and the temp is unbearably warm!!! Everyone complains. I spend more time waiting to check out than i do shopping. I make it a point to go beforr 2 or 3 o'clock and then it is ok.
Symore Thompson
2021-05
The store is cluttered and unorganized. The cashiers all look like meth heads and they are usually rude. Honestly, they just need to clean house and start from scratch because it is a HOT MESS.
Adrianne Moss
2021-05
Always shop here but today the cashier Miranda at the dollar general in Shepherd, TX was highly rude. She also called me and my husband a liar, in her own words. We bought a simple mobile cell phone that has a promotion to where of you buy the $50 plan you get the phone for a discount. She did not give us the discount, charged us full price and then told us talk to the manager in the morning but she won't do anything for you. We eat dinner every night together. Conflict of interest and very disrespectful to customers. Won't be back til she's gone.
Roy Carter
2020-05
Always closes earlier than and opens later than posted. Be careful of prices. Have had prices ring up higher than advertised on a consistent basis and they say sorry there's nothing we can do about it. They are constantly violating federal laws governing false advertising and consumer fraud. Example store brand bleach, original strength is the same as the concentrated strength. Difference is original is a full 128 oz gallon and the concentrated is 121 oz. Price original price is 2.50 per gallon and the concentrated is 2.75. SAME EXACT PRODUCT WITH 2 DIFFERENT LABELS AND 2 DIFFERENT PRICES. READ THE LABELS ON THESE 2 PRODUCTS AND COMPARE THEM FOR YOURSELF. THIS IS A DIRECT VIOLATION OF THE CONSUMER FRAUD LAWS. THIS IS ONLY 1 OF THE POSSIBLE MANY VIOLATIONS THEY ARE COMMITTING UNDER THIS LAW. BOTH PRODUCTS HAVE 6.0% SODIUM HYPOCHLORITE WHICH IS THE MAIN AND ACTIVE INGREDIENT IN BLEACH. HAVE HAD IT WITH THIS STORE AND THIS COMPANY. WILL NOT EVER SHOP THERE AGAIN.
Jeanette York
2020-05
Prices too high. Pisted sales, such as on frozen fish, do not get the discount @ check out, thus wasting time, requiring a manager to come over & do his thing, inorder for us to get the posted discount price. This happened to us 3 weeks in a row, same Ocean Perch, same $1.00 discount posted in freezer, but not @ check out.
Kelli Beshears
2019-05
Needs updated systems, there is no in & out to this store. It is not at all the employees fault, it's the corporation! The way they have them doing things is ridiculous & takes to much time. The employees are nice & helpful though.
Anna Phillips
2019-05
Over crowded store. Makes cart pushing hard but lots of product to choose from.Never but one cashier. Pleasent store. I will continue shopping there even though gets a little crowded with people too.
Shelby Lounette
2020-05
The staff here is great but their system needs an update big time! Nothing the employees can really help though, the company needs to update their equipment so the customers can have a pleasant experience everytime
Tab Cabbit
2018-05
When talking to your customers on the phone, don't be rude.And also, don't just slam the phone on them.That is RUDE.If I wasn't nice, I would report you to HR.
Nathan Drake
2022-05
Its a dollar general...Staff here is always friendly!And there is a grocery store next door.
Charlene Crocker
2020-05
Only been to this store a couple of times but both times had been a pleasant experience
weldon lewis
2020-05
Very unkempt store. Employer dress as if they were just hanging around the house. Prices are competitive.
Tabatha Lightner
2019-05
Loving you always. all my baby clothes here and my maternity clothes and nail polish remover and my toes
Heather Stein
2020-05
They did put my underwear in my bag so when I got to the hotel they were already closed the next day told them they told me cant do anything about it
Sniper Progz
2020-05
Clean store, has a good variety of items but is a little more cramped than other locations.
KIMBERLY QUINN
2020-05
It's the place to go! In and out ! Live everything about this store. It's like a Walmart and 711 all in one.
brandi butler
2019-05
Wont allow my service dog in the store. And that's against the law! So I now shop at Family Dollar or Walmart
will skinner
2021-05
Has limited items. Couldn't get cash back because cashier just started shift..
Elizabeth Christiansen
2020-05
Good sales and you can save even more with digital coupons
LaShonda Carr
2019-05
Improving. Customer service and cleanliness much better now that they have some competition.
Kimberly Keen
2019-05
Messy store that never has items stocked. Always has items on carts blocking shelves.
Jennie Wahid
2020-05
I always get a very friendly cashier and the store is always welled stocked
Frank Ruizo
2020-05
It's nice store I fine everything
Debbie Reynolds
2020-05
Nice people clean store easy to find items
Judy Dawes
2020-05
Love that they would order me hair spray!
riot game's
2020-05
Way over crowded. Junk every where in the isles. Usually long lines. I avoid it if I can.
Lisa Owens
2020-05
Finally they have a very nice employee.
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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