4.6 (95)
16367 FM 4, Santo, TX 76472
(940) 769-2222
texaswestveterinarian.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Joshua Dean
2024-02
They were very professional and cared for our little guy with compassion and did a great job. Highly recommend them for all your pets needs.
Tamra Ryals
2024-04
I have not used this vet. I called because I had an emergency with a one week old calf and they said they’d be happy to make an appt next week. I’m not sure what part of the emergency said wait until next week! This is the reason I have left a 1-star review. I will never use them because I know if there is another emergency, they won’t be there!
Richard Dennis
2021-05
Ruby got down in her back a few days after receiving her annual shots. Took her to Dr Flores & she prescribed muscle relaxers & some pain pills. As usual her staff was pleasant, comforting & considerate. We’ve known & used Veronica for well over a decade & first met her when she treated our 3-week old bull calf who had been separated from his mother shortly after birth. He was unexpectedly found, by our neighbors, near a stock pond, nothing but skin & bones. They named him Lucky Bones. He was lucky to be found just in time & Veronica saved him.
Regina C
2024-05
Always helpful and professional. Pups love to visit!!!
Sally Hart
2023-05
This is by far the most amazing, caring, comfortable, and cost effective Vet I have ever been to. Dr. Flores is very knowledgeable and professional while being down to earth and caring in the way she explains what is wrong with your animal. The office always went above and beyond to help me understand my dog’s heart condition and to help me get his medications refilled on time. They even sent me a wonderful hand written letter by the whole staff when my dog passed away! There is no other vet I will ever use now.
Brie Grimes
2023-05
This place is awesome! My little dog is normally either super shy, or barks at people. But the tech and vet were so kind to her and she was wagging her tail when they would come back into the room! She didn’t even get upset about being held for her shots! Everyone was so kind!
Cody Miller
2024-04
Always great care and friendly staff!
Shawn Randall
2023-05
I’ve been toting my animals back and forth for yrs and really like it. But recently called for my German Shepard a allergy shot. He is scratching so bad. He’s big so they said it be $200.00. I explained no way could I afford that being 65 and disabled. They do not offer breaking a payment up or any resolution. So I’m quite concerned. My animals mean much to me.
Sara Sponda
2023-12
Excellent job on spay of more than one of my dogs. Thanks
Wingsofangels Aviary
2018-05
I adore Dr. Flores and all her staff. Friendly, extremely knowledgeable compassionate, dedicated to your loved ones care.
Jody Hodges
2022-05
I love this vet clinic. They deal with farm folks and their animals in a down to earth manner.They spay Ferrell cats and make nice contribution to their area.My dogs spay surgery went well, she is happy and healthy and very affordable.
Nichole Betts
2022-05
I'm giving them 2 stars because of how great they were qith our horse and how reasonably priced with her. However they deserve no good review because they charged double the highest charge anywhere else on the culture for our dog. Even though I asked upfront for an estimate AND asked afterwards for an explanation and credit for the double up on the charge. The girl upfront placated me with empty promises to solve it later. Instead of making it right and taking the amount they over charged off the meds refill I was purchasing at the time I brought it up again she charged full price and said she would contact me later .... I never heard back. They massively ripped us off on our service dog. So disappointing since we have many animals and live so close it would have been nice to be able to trust them and use them for all our vet needs.
Dawn Rodriguez
2022-05
Best Vet ever!! She loves your pets as much as you do. She really does care about them. She has seen all of our pets and I will recommend her to anyone and everyone
shannonvictordavin
2022-05
Very nice clean vet. The people there were extremely nice and helpful. Thank you so much for taking care of our Cookie! The price were great definitely would go back!
Stephanie
2021-05
I am giving 2 stars because the vet is close to our house and my in-laws love this vet, however this has not been my experience. We waited about an hour to get our puppy seen the first time, and almost two hours the second time during which I think we were forgotten about once we were moved into a room. Also the fee to have the doctor look at our puppies skin was $75 which was a two minute encounter. We noticed our puppies name was wrong and my contact number was way off on the paperwork at our first visit so we told the receptionist to update it. During our next visit I saw it was still incorrect and I asked again to have it updated. The next time I saw his name was corrected but my phone number was not. The latest issue was I was given the wrong type of heartworm pill for my dog which I realized once I got home. It seems like every time there is something that irritates me. I wish this place paid more attention to detail and I had better experiences because it is the only vet in our area.
Leah Self
2020-05
If I could leave less than 1 star I would. I have worked for a vet for 9 years. Moved to a new area was looking into a new vet clinic, this clinic was closest to me. The vet is all about money adding tons of unnecessary items to treatment to increase her profit. I got an estimate from 500 dollars down to 80 dollars by denying all the extra unneeded treatments she added. My dog was perfectly fine without them. She also lied on another encounter when I asked a about a shot or medication for my dog. Said it was no longer available. Called the vet I used to work at to find out she was lying and just wanted to do an expensive unnecessary procedure instead of giving a 40 dollar shot. Do not use this vet for anything.
Tara Simmons
2023-07
Did very well with my female spay.
Prissy Geeo
2024-04
.very professional yet caring staff. I use them for all my animals.
Allison Allen
2022-05
Excellent service!The techs and doctors are extremely helpful and knowledgeable.They go out of their way to help your pets feel secure and safe.
Sherri Sanders
2023-05
Omg best vet ever and I've been to a few with my animals these girls really know what they are doing
Troy Schmanke
2020-05
A courteous and professional staff. Dr. Flores was able to make a difficult situation easier to deal with. She is a great communicator explaining the procedures making them easier to understand.
Mitch Wilson
2021-05
I used to drive my pet all the way into DFW for the vet but I decided to start taking my dog here. Great service, a friendly staff, and a dependable vet. Definitely recommend!
Kyndra Ruiz
2022-05
First time at Texas West Animal Health.. the experience was great! Staff was very friendly, on time, and sweet with our dog. Thank you!
Brenda Martins
2021-05
Very friendly. They were really kind to my baby girl. Awesome place to take your fur baby
Kristi Galbraith
2023-05
Very friendly and clean facility. I almost hate to give them a Great review because then my secret will be out.
Bailey Gonzales
2021-05
Very overpriced and they take advantage of being the only vet in the area. I would recommend taking your animals to a different vet because they up charge “make ends meet.”
Madison Miller
2022-05
Great experience! Very affordable. The staff was so kind and professional.
Jonathan Prouty
2022-05
They have been really flexible and great with the kids. 4 kids and 4 kittens make a crowd.
Christy Williams (Hippychick)
2019-05
Very friendly, helpful, and inexpensive. Felt my pet was in good hands.
Edith Dunn
2020-05
They were very friendly and took good care of our animals
Monday | 8 AM-5 PM |
---|---|
Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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