University Bookstore at Texas State

Brandon Stewart

2024-02

Left me on hold for 30 minutes, after I literally had to call 11 times on 3 separate days to even get them to answer the phone. I am still on hold, pretty sure they forgot.

T M

2023-09

Poorly managed, badly organized, and overpriced.Giant lines on day 1 for students to pick up their textbooks, was any planning done for this?Do better than this mediocre service, especially with how much we are paying!Stop wasting students time because you can't plan well enough to deliver the materials students already paid for.Unacceptable!

Yelizaveta Kalinina

2023-10

Stupid company that would allow to buy stuff in the store, but not order it online for me motivating it by my citizenship. I study and work in the States, I am lawful here, I got my visa from the second attempt with blood sweat and tears. And now I cannot buy Texas State sweatpants to wear in my house for the money I earned as a grad assistant at Texas State? something is just wrong with their management

Renae Rauseo

2023-05

Super scammy. Waited in a long check out line. Tried to price match a book and was immediately told “it has to be Amazon” (which, online it says bookstore will match Amazon AND most competitors). But okay, cool, I pulled up Amazon. Then, they said they can only give a gift card for the difference to the bookstore… well then what is the point of price matching to save money??? It does not say this anywhere. I was shown no policy about this, just had to go along with what the guy said as the truth. I could tell I was getting nowhere so I just put my book back and bought it on Amazon. Basically we price match but not really because you have to spend the money you saved in the bookstore. When I told the person in charge that it says nothing about a “gift card” online, he literally quoted the website: “find further details in-store.” 👎👎👎

Joshua Bacak

2023-05

Store has most if not all your required supplies in store. They do offer some computer essentials as well as calculators. The clothing side of the store over all is a has a moderate selection, but you will find that while the store looks full, alot of the same merchandise has been placed in multiple locations to make it appear to have a larger selection of clothing. Very friendly staff with little wait times. It does have a small section of corner store type supplies for on the go needs.

C Mevster

2018-05

Emailed them on Friday. They were closed for Memorial Day weekend, so I didn't expect to hear back from them until Tuesday. Today is Wednesday, and I still haven't received a reply to my email. Called them. Phone rang for ten minutes, then someone hurriedly answered and said she'd have to put me on hold. I was on 'hold' for twenty minutes before I just gave up. The reason I was calling? No gift certificates for sale on the bookstore website for graduation presents, etc. I'll just send an Amazon gift card, from what I've read, books are cheaper there anyway.

Katherine B

2020-05

Less than a week before summer classes start and books that are needed are still not on shelves and workers admit to them staying boxed up. Online hours that are on the website do NOT match up to what the actual operating hours are. Second trip to San Marcos just to be disappointed, again, and not able to obtain my textbook before the start of classes solely because workers do not want to unbox them yet. Hours are MON-FRI 8-5. SAT&SUN CLOSED.

Will Thompson

2018-05

4 stars for convenience. 0 stars for quality. Every semester they have failed to have an adequate number of books in stock and the jack the prices WAY up. For example, buying your online homework subscription from Pearson (or sapling or whatever) is 60 bucks but at the bookstore will cost 100. These numbers are made up because everything is priced differently but the situation isn't. Don't know why the school is trying to make a fortune off of its students when it already collects a substantial amount of money from us in the form of tuition and fees, but expect heavy markups for this purpose if you choose to shop here.

M F

2018-05

It's a great place to get all your school supplies at a premium. Since it is on campus it will have higher prices but that's a premium you'll pay if you do not have the time to wait for a book or an access code to be shipped in. Other than that it's great!

Keagan Galvan

2020-05

The bookstore is good if you want to buy Texas state apparel but don’t buy your books here. They are WAY over priced and you can get them way cheaper on amazon or Chegg. I ordered a book through them and they told me it would be in within a week, two weeks later and my book still isn’t here & it’s the 4th week of school, I need it for an exam, it’s ridiculous.

S

2019-05

The bookstore employees on the second floor do not care to help you order books that are not in stock. Also I hate that you can't even go find your own books yourself, we are not children. The people on the first floor are always sweet. It's a mixed bag

Alexandrea Davis

2021-05

I know everyone’s trying their best, but I have ordered my books a fat minute ago and I still have not been able to receive them. I need my books for my classes asap and it’s kind of hard to do so when my books are not ready to be picked up... PLUS they don’t answer the phone EVER. Okay

Sabrina Dansby

2019-05

Service was great, fast, and easy! Until I went to go check out the girl gave me a warning about the professor I was taking, which I didn't need knowing it's too late to back out. She did say good luck though

Robert Swift

2018-05

Courteous, professional, and eager to go the extra mile the staff at TSU bookstore are the finest to deal with. I base this opinion on my dealings at other institutions where hassle and last minute panic are the norm.Thank you TSU staff, y'all ROCK. Eat 'em up cats!

Andrew

2018-05

Ridiculous prices. Never go here unless you absolutely have to. Amazon is your best friend. (Also ask the front desk people at Alkek they normally have what you need for free)

Ed Fr

2019-05

Nice little store. Full of neat surprises on many shelves. The prices are not too bad considering...

Melissa Lau

2020-05

I ordered an e-textbook. Even though the website accepted my address. This website seems to only accept orders from local address (although an e-textbook is a digital file). At least I didn't pay directly with my card.

Ariana Ruiz

2019-05

Great discount bin! Cool products. We'll be back for shirts and decals.

amber

2019-05

I went for a tour of the University. When the second slideshow was done, my Mom, my sister and I went to the bookstore, and I bought this wicked cap! Only $10.83!

Deanna-Marie Reedy

2017-05

Offers a wide variety of items for students. Prices are too bad compared to other places. Always had things on sale in the clothing areas!

Natasha Wedergren

2017-05

They do a good job at keeping all the books they need in stock and are always very helpful.

Tyler hearn

2017-05

Overpriced books (obviously). But also never open when their dtore hours dictate and they dont have the specified inventory they said they would.

M C

2018-05

Waaayy overpriced!! They wanted $150 for a used paperback book that was max $38 new anywhere else.

Arturo Benitez

2017-05

Best place to buy everything you need for school, except books. Buy those somewhere else.

nolan dake

2017-05

Overpriced. This store relies on new and ignorant students overpaying for Required Textbooks.

Animecatgirl 16

2022-05

Lot's of stuff. Kinda pricy.

Michelle Fast

2017-05

Amazing place for students and good quality merchandise

erika poteat

2023-09

Never answers the phone.

Cameron Horsley

2023-09

Complete rip off.

James Frye

2019-05

Large selection of items with a friendly staff.