The Home Depot

Matthew Redaja

2023-09

This Home Depot always has ample parking. I am almost always able to find everything I need and the staff is always friendly and helpful. I've never had any issues with this Home Depot and they usually have everything in stock!The only issue I have with this place is that the parking lot is cramped and busy. Be careful driving through because a lot of folks like to speed and it can be prone for accidents.

Ashley Griffith

2024-04

Came here to get 2 cabinets after the first homedepot we went to did not have them in stock. We talked to a total of 7 workers while there, from the return desk employees to cabinet area employees and each one was beyond helpful. They were all nice and did their job without hesitation. Definitely my preferred Home Depot now.

Victoray Coronado

2024-03

I went to this exact home depot and have been recently having issues with the starter of my car. After I bought my items and was about to leave, my car didn't start like always, and this time it was being more difficult than usual. Luckily, these two employees, Erica and Richard, helped get my car starting and gave me advice what to do next time. I am grateful to them, so Home Depot should be glad to have such fine employees.

Reena Quintanilla

2023-09

This Home Depot would be better if they had employees that really cared about what they did and were attentive to customers rather than being on their phones or acting as if they are organizing a bay. It really frustrates me when you’re in a store an associate does not direct you to where an item is or says if you don’t see it there than we don’t have it, then I ask customer service and they pull the item I’m looking for out from the back. The female who is in charge of hardware has a lot of work to do as an associate because she does not like to help people out at all. I am a frequent customer here and she always has the same attitude and that’s why I had to mention her here in this review. If you don’t like what you do please try to get another job. You have made my experience at Home Depot far from pleasant.8/19/23 Another horrible experience waiting for a curbside order. I waited for 30+ mins only to go inside and find several people standing around claiming they didn’t realize the curbside order line is crazy. I called for a manager who did not answer the phone professionally at all. (Jose) he said he will see what’s going on. This Home Depot really needs some help! Trash service!

Ralph Martinez

2022-05

I love Home Depot. I am a big fan of Milwaukee products and this is where I like to get them at. I think Home depot has the best prices and they usually have whatever I need for whatever project I am doing. I have been to the store on Sunset so many times that the workers recognize me already.

John Atkins

2019-05

Closest hardware store to my studio. Everything’s in stock and I get checked out fast. Never had any issues with the place, they’re doing well. Went in for some trash cans today and they had a good selection at various price ranges, found exactly what I needed and left in no time. It’s a pretty busy place servicing the south side of town with easy parking lot access for big trailers as well.

Will K

2024-01

Paid to have my door measured then I went into the store to pick my door that was custom after five months. My door was still not installed. I needed to go in and get a refund. I recommend not getting anything installed through Home Depot.

Cyrus Orozco

2023-12

Higinio Rodriguez was great help in the plumbing department I don't know plumbing but he got me everything that I needed

paul molina

2024-04

Dennis B and journey were absolutely great! Their customer service skills were also great! 5+stars for them both!!

Lasheale Bell

2024-03

A man named Manny helped me at that location,, he has the respect and experience as a manager so I felt like he was management material , come to find out, he was one of the managers ,overall satisfied I bought

Anitra P_-_-

2023-12

Home Depot is great. From getting tools you need, paints, wood, plants, soil, lawnmowersk, to Christmas trees, They seem to have everything you need. Very friendly and wheelchair accessible.

Robert Cisneros

2024-04

People are slow to answer the phone and appear to know nothing about what they have or sell.taking My business to Lowe's where at least they have a standard for hiring workers who help you find what you want.

Y

2023-12

This has to hands down be the absolute worst Home Depot location I have ever been. I was trying to buy a tree trimmer and literally every single employee kept telling me to wait over and over again instead of just helping me. I rather drive or go to Lowe’s then to return to this location ever again.

Maria Gomez

2024-01

Employee seemed as if he didn't want to help me look for what I was looking for. Ended up telling me he didn't know where it was and was rushing me as I was asking questions. This home Depot always has employees that are too busy chit chatting instead of staying in their department to help customers.

rrifs397

2024-01

This Home Depot … the I had to go through 3 associates before finally heading to the customer service desk for help. I was purchasing a cooler that was in stock. The associate said “I found it , but it will take me a while to get it for you” obviously not wanting to go the extra mile.

Ashley Mayfield

2024-03

It’s Home Depot, pretty much everything you would expect them to have for your next home project. 👍

Tiano perez

2024-05

Besides the amount of people looking for work... the employees were helpful and knowledgeable

El Rey Medina

2023-07

FYI Home depot, doers can get more done if you eliminated the self-help and had more cashiers to help with those looong lines.

Eric S. Meyer

2023-11

Kudos to Judy in the hardware department for great customer service. I called the store to confirm inventory. Judy quickly checked stock and then set aside the tool to which I had inquired. She had it at the register ready for pickup.

Rebecca Tamez Rodriguez

2024-01

I love coming here I love to come see the plants I love the plants especially when they're on discount be kind to each other it doesn't cost anything

Juan Antonio Gonzalez

2023-05

This location is very very close to me. Convenient if you will. The only thing is that most of the time when you are looking for help you can't find it. That or the employees are so busy with other costumers that you practically have to follow them around till they are done. Not cool. If you know what it is you are looking for then no problem. Returns are fairly easy to do here. I've had to do a couple and everything went smooth. Wish they also had more checkout registers open too.6/19/2022

Lydia Carrillo

2024-04

It's a great place to shop.They have everything I need.

Jon Alvarez

2022-05

What I do for work has me at Home Depot probably once a day and your a guy who likes tools it’s not a good thing lol.I must at that I feel at home at the fair ave HD the staff are very helpful and easy to question if need be stop bye sometime and tell ‘em non sent you lol just kidding.

Keith Bartolome

2023-08

I stopped by the Home Depot at Fair Avenue in San Antonio, TX on 12AUG2023 between 1445 and 1525 for a single item for curbside pick up.After waiting 20 minutes , I saw an employee bring out a single item that looked like my order to the curbside pick up , however she gave it to another customer.I thought maybe they ordered something similar so I continued to wait. I figured they were super busy. After a few more minutes the same employee comes back out to pick the order up again but to get the item back from the customer she just delivered to. The other customer just looked confused in general.I finally go inside after more than 20 minutes waiting in total and asked about my order and that I’ve been waiting for a while.Come to find out, that was my order all along. I confronted the employee and asked if it shows the pick up space # and mentioned that I had put pick up space #2 as instructed on the app. She replied that it did but that she didn’t see anybody.Basically, the employee lied to my face, and I flat out told her that I’ve been there for 25+ minutes in the designated spot.Not only did she flat out lie, but she basically wasted my time. Had I known it would’ve taken this long for curbside pick up, I would have just gone inside to begin with. Mind you it’s 100+ degrees outside.That employee either doesn’t care about Home Depot’s protocols or she doesn’t know how to count to 2, either option is extremely concerning.The employee is a female employee with long black/brown curly hair working the curbside pick up counter by the main entrance.I don’t recommend ever ordering curbside pick up from this Home Depot, unless you want to gamble away your time and hope they’re quick and intelligent enough to realize who to bring the items to. H‑E‑B does a much better job at their curbside pick up and would do curbside pick up any day there. After this experience, I would never do curbside pick up at this location.

Jason Sherburn

2023-08

This is my home store so it's specially great. The folks here are the best they are really eager to help. They seem to know what they are talking about. They know and understand their store even if it's not in their department. They are just a great staff Good going HR! And I think they are all better looking than the employees at other Home Depot Stores.

Victor herrera

2024-04

Everything you need and staff always very helpful. DIY HEAVEN

Bobby El

2023-08

Around 830a.m. I called this store in response to a price quote. I wanted to ask if there are payment options for the installation I want. The employees transferred my call to the wrong departments several times. Then one of them said no one is available to answer my question. Around 1100a.m. I visited this store and asked to speak to a store manager. The store manager I first spoke with referred me to an employee - who kept asking the same question repeatedly, so asked if she is able to hear me. The employee snapped at me. The employee was gaslighting by accusing me of being rude for asking if she could hear me. Then the employee stormed away abandoning her duty when I said I will not argue. I asked for a store manager again, and eventually the manager provided the service I wanted. I made a complaint to this store manager. Then this store manager tried to be slick, by suggest that asking if a person is able to hear me for being asked the same question repeatedly, in a loud, bustling place like a Home Depot, could be rude. So I warned her I'd ask the corporate branch what she suggested, then she back pedaled. Many of the workers at this store are incompetent, rude, and do not actively listen to their customers. Then some of them will try to argue, or try to debate semantics about how their disrespect should be received. All else fails? They'll just storm away mad, and leave the work incomplete.

Jose Aguilar

2023-11

Despite having most of what needed, you always have to go searching for the lumber carts. Most of them are being used for returned or misplaced items in the middle of isles. Dirtiest HD visited ever, even mexico has better organized and cleaner facilities than this. Sorry, might be in the hood but doesn't have to match the outside.

Carlos Castaneda

2018-05

My wife asked a youngster employee from Home Depot for help but he laughed and pointed at a rolling ladder for her to drag over to help herself! The 2 x 4 s were unsafely stacked with no safety pins and should be lower for customers. This is unsafe and unwise.

SC Tomo Jasso

2023-11

Went to get top soil and had to walk to the main entrance then to garden dept. back inside store and only one lane open for check out. ,,😡 not kwel. Running a skeleton crew!!