4.4 (567)
13909 Nacogdoches Rd Ste 107, San Antonio, TX 78217
(210) 653-1249
stores.petco.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Darling Angel
2024-01
I wish I knew the name of the women who helped me, but she was so sweet and helpful. From the moment I walked in to the moment I left she was super helpful. Usually when workers ask if they can help me find anything my anxiety kicks in and I'm like nah it's OK. But she was super easy to talk to.
Royal Royal
2024-04
Great place with great deals for your pets. Friendly staff top of the line shopping experience love this place.
Roberto Medina
2024-01
I go there frequently(not as often as I should) to bathe my dogs. The facilities to groom your dog makes it so easy, wish I found Petco earlier. Got few supplies for new doggo. This is a big guy couldn't have managed at home. Plus no mess!
Sallie Decker
2024-04
You sell what we are looking for. Customer service is great. Prices are competitive.
Ricardo Leal
2023-12
As a birthday gift for my niece, we have bought her a parakeet, a cage, food, and toys. At about the 10th day the parakeet unexpectedly died. We returned to the store to make a return, as they have a 30-day return policy. Since we assumed the bird died due to loneliness, we decided to buy her two more. Once again, after the 10th day of purchase, one of them died, and then the following day, the second one died. We are extremely upset, and frustrated since it is a huge emotional trauma for my niece. Now we are stuck we a bunch of toys, and a cage that we will no longer use.
D Mac
2024-01
Did. Ot have what I needed, but they helped me order what I needed and it was delivered to my home same day.Very helpful staff
Jean Simmons
2023-07
Sold and delivered me a bag of food with a huge gash in it that was clumsily taped shut with packing tape. Not acceptable at all. I am not going to shop at Petco ever again.
Richard Rico
2024-04
Enjoy getting me Pets need there as well as grooming was excellent..
Patricia Schiefer
2023-09
I was helped by a very nice young man who also carried my 2 bags of kitty litter to the car for me! I always had positive interactions with this store! And I have been a long time customer.
laura reyna
2024-03
The staff is always very helpful at the nacadoches location. We love going there
Ashley Garcia
2023-05
4/5 swag. Not a great fan of this Petco. Very small and didn't have everything I needed for my pet rat. Had to drive 30 minutes to find another pet store that had the food my rat desired. Basically, my rat almost starved to death because of this Petco.(Don't forget to watch the new move Minions: The Rise of Gru in Theatres on July 1)
Tiffany
2019-05
The staff here is amazing. While this location is small, the service offered here is not. Staff is personable, professional, knowledgeable and genuine. Great for dogs and cats. Puppy Playtime is a good way to socialize your pet and get a feel for their trainers.
Barbara Insco
2023-09
We went in to bath one of our dogs. Everything was great giving her a bath. The price has increased. The girl at the counter was professional but not especially friendly. I probably won't go back.
Kristin Trevino
2023-12
Small location with very few options. Cashier was helpful and friendly but didn’t have what I was looking for.
Katie Kandagor
2024-01
It was quick and easy to order in the app and pick up my order at the store.
Sue Strickland
2023-08
I love this Pet Supplies store. It's always clean & neat, and the staff are helpful & friendly. I've never been in the store that I wasn't asked if they could help me find something. And they have excellent foods & supplies for my pets.
Adrian Hernandez
2024-01
Friendly staff and a great selection for such a small location
Dan Stewart
2024-01
Great place to avoid crowds. Little pricey but not too bad.
Kandice Garcia
2023-10
This place is a God-send. Had an issue with my kitten who got spayed on Friday - at my vet, but they were closed for the holiday - went in to get some advice and they went beyond and above to help me. Thank you, thank you, thank you vetco total care - your staff are truly angels!
Pam Krutsch
2024-04
Needed help and info on an item. Clerk was very helpful.
Patricia Patton
2023-09
I went there to 1. help keep my dog cool and 2. we were waiting on the Vanguard van to show up so that I could pick up flea and heartworm meds. But before I could get the meds, my dog had to be weighed. It was too hot to wait outside in the parking lot, so we went inside Petco. The clerk gave my dog some water and I bought almost 3/4 of a pound of chicken flavored dog biscuits. This Petco is not as big as a PetSmart however all the clerks were helpful and knowledgeable.
Katy Felty
2023-05
This may be a smaller petco but their staff is large when it comes to the care, love & knowledge they provide for you and your pet. I visit this petco at less once a week, I have never had a bad experience! Even if a product I needed was out of stock the staff was quick to offer a solution or the times I have called the store they are giving me 110% customer service over the phone!I love that they have an affordable self dog wash too!
Janice Fejeran
2024-03
Petco has always been my pups favorite Grooming in Austin Highway.
Inanna Nope
2019-05
I moved about 6 mths ago to another side of town. The Calibur of the staff, cleanliness of the baths/store, and selection of items has my loyalty; I will drive my dog through 1604 traffic just to patronize this location. She is 70lbs and we live in an apartment, so the bathing station is a dream for me!Towels, soaps, brushes and the best part for me ... A blow dryer for my thick, double coated pupper. And the staff never makes you feel bad about making a mess (we try not to) but the radius for splash when she shakes the water off is impressive.Price went up to $12 but still soooo worth it.Thank you to all the staff for making the store somewhere you want to shop.
Dimebagdisciple66
2018-05
Awesome place with awesome staff. Always bring my dog to get a bath at their self wash station
OwnWithOmar
2023-05
Customer service is very poor. This is already the 3rd time I've come to visit and have gotten turned down for self wash station for a number of reasons. Stations are broken, stations need to be cleaned, Store hours read close at 7pm and a sign on the door reads self washes end at 6pm... but I've been denied at 5pm with no accommodation or even effort to accommodate.
Ashley Engelhart
2024-04
They never have what I need. Inventory is inconsistent.
D MG
2023-11
This store is always very clean, the staff is friendly and helpful and my dogs food is always in stock.
Elsa Nichols
2023-05
Great store & associates. I have 3 cats (16 year old and 2 kittens) and a bearded dragon. The supplies are top notch! Definitely the my preferred store for my pet care needs.
Samantha Dillard
2020-05
I bought my cat the coolest toy. He plays with it for hours. I also got him some neck ties. So cute. Super expensive place tho.
| Monday | 9 AM-8 PM |
|---|---|
| Tuesday | 9 AM-8 PM |
| Wednesday | 9 AM-8 PM |
| Thursday | 9 AM-8 PM |
| Friday | 9 AM-8 PM |
| Saturday | 9 AM-8 PM |
| Sunday | 10 AM-7 PM |
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