Pet's Barn

4.5 (70)

20210 Stone Oak Pkwy, San Antonio, TX 78258
(210) 441-8011
petsbarn.com

Claimed
Pet supply store
Pet store
Retailer of discount pet supplies, also carrying its own line of premium dog food & treats.

Service options

  • Curbside pickup

Reviews

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Haley Ackel

2023-06

My second time going to pet barn was definitely an unforgettable and exciting experience. Andrew took his time to refresh my mind on how it works at pet barn. He explained with great detail and knowledge on the products. The overall highlight was his customer service. Most places of business lack this quality. My dog Lucy and I are definitely pleased with the product and experience because of Andrew. Thanks again!

Janelle Morales

2022-05

Convenient location. Clean and well organized. Didn’t give 5 stars due to lack of inventory for brand I was needing. I do like the fact that you can purchase 2 bags of food and have delivered to you. That’s a nice plus. Will return just hope they get more options of Victor brand.

Alexis Flores

2023-05

Pretty sorry excuse for men that work here. I had to carry a 40 lb bag of dog food to the counter while one watched me and the other sat on his phone. Then zero conversation at the register, no customer service. And then neither offered to carry the 40 lb bag of food as they watched me struggle to open the door and consequently struggled with my car door. Granted I could have asked for help and/or had curbside but still...no common sense or manners. Sad what this world has come to. No common decency.

Edel leech

2020-05

I loved coming in here for the great prices and customizing of my dogs food. I recommend this place to a friend and after giving her phone number for the first free bag, a store associate added her on social media and texted her. This is absolutely unacceptable. I brought to the attention of the store manager, and after one return, said employee was still there. Will never return nor reccmend

Andrea Agoriu

2019-05

The manager was very helpful helping me out with an issue I had when I purchased online. He immediately made a phone call and got me the number and name of the person I needed to talk to. On the other hand, my dog loves the Activa food.

Julio T

2019-05

I go out of my way to come to this location. Prices and service is great. Matthew goes above and beyond to make my experience the best. He has helped me out on numerous occasions with product and always has a genuine smile on his face.

Laila M.

2016-05

Top quality food thought they could offer more things like organic treats for my dog. Wider variety. Store is small with very few employees, but they did have my dogs food which is most important.

Jonathan Abeyta

2021-05

This location is extremely well run. They have competitive prices and a solid selection of products.They are currently offering curbside service. I would definitely recommend shopping here. Thank you very much for being covid safe. THUMBS UP!

Francesco Williams

2022-05

5/31/21 placed an order online 45min before arriving only to find the two employees sitting around on their phones. When I asked about my order they didn’t say anything other than oh. Horrible customer service at this location. No one wants to help anyone and they would rather play on their phones than do their jobs.

EMILY SALM

2023-06

Very great service, extremely friendly workers and polite. Had a great experience.

Aj Ace

2017-05

Pets Barn is the place to get high quality dog food!! All of the employees have always been super helpful and nice. I live far but go out of my way to shop from here. I would get on 1604 at 5 to get my Pup supplies here. That's saying something. 🙌

Pat Lanier

2018-05

Always extremely helpful. They get you what you need, know their products, and even take your purchase to the car. I find their store brand to be very high quality. Live them!

Stephanie Lewis

2019-05

I like doing business with a smaller, neighborhood store. Experience varies at this store based on who is working that day. One gentleman was very helpful, while on another day I had a gentleman that was unknowledgeable and not interested in learning that they didn’t have any grit/gravel for birds. “Oh, yeah, we don’t carry that”. Grit is a BASIC need for pet birds. I finally found a box, on a bottom corner shelf, it had been taped shut and had a layer of dust on it. Then when we left the store my kids were concerned that the bunnies didn’t have any water, or the guinea pigs next to them. I went back in to make sure they didn’t miss the water source. Sure enough, those animals didn’t have any water in their cage. I let the gentleman know, and he acknowledged it and said “he hadn’t had time to get to that today”.

Harvey Mark

2020-05

Incredible customer service here! The employees are very knowledgeable, and you can really tell they're happy to assist. 6 stars if I could.

Brianna Miranda

2019-05

The prices are great and it's a good convenient location. I always get exceptional service from Matthew. He's respectful and courteous as well as knowledgeable about the products he sells.

rive trujillo

2023-05

This guys are over price. $8 dlls more than Pet Supplies on a 40 lbs. bag of Diamond Naturals (Large Breed Adult).

Abigail M

2023-05

Very clean inside and great management. Attentive service! How businesses should be

Sebastian Moreno

2016-05

It's a good store at a good location, the people that work here are young butknowledgable and can anwser almost every question you have. They also have a range of high quality pet foods for every clientele.

R Dale (RDale)

2018-05

Great service, get all our dog food as well as crickets and meal worms for gecko and bearded dragon. Friendly and helpful staff.

Mary Ann Struxness

2016-05

My experience at this location is always positive. The knowledge they share with me is informative. They carry the dog food bag to my van too.

Ray

2017-05

They have a variety of local dog food and treats. I love this place. The staff is also very friendly. I would go hear again.

Omar Corral

2023-09

Good deals on quality doggy food.

Trinity F

2022-05

Love to get my dogs supplies here and they even help carry the dog food bags to your car.

Amaree Romo

2018-05

Great service and advice! You can tell they love animals just as much as their owners do!

sylvia slater

2022-05

Excellent customer service and a great variety of pet supplies available.

Corie Kenwisher

2023-10

My pup loves to visit and shop.

Amber I

2016-05

They are always so friendly and helpful every time I go in! Love this place!!

Adam Leija

2018-05

They have great customer service and all of my chicken feed and bedding.

Brian Manuel

2021-05

My go to pet supply store. The activa food has been great puppers.

Patty Gonzalez

2020-05

Very nice organized place. The staff is very friendly and helpful

Opening Hours

Monday 9 AM-7 PM
Tuesday 9 AM-7 PM
Wednesday 9 AM-7 PM
Thursday 9 AM-7 PM
Friday 9 AM-7 PM
Saturday 9 AM-7 PM
Sunday 10 AM-5 PM

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