4.5 (806)
9722 Potranco Rd, San Antonio, TX 78251
(210) 520-9611
petsbarn.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
LigerwolfIRL ArturoY
2024-04
Awesome little store. It does have that classic animal feed store smell so if you don't like or are sensitive to the smell of animal feed, perhaps use a mask 😷
S EQ
2024-05
This is my go-to pet store for everything. The staff is friendly and knowledgeable and the store is always so organized and clean. Steven is especially helpful and knows his inventory. The new arrangement is great and everything seems more organized and easy to find.
Melissa Zimmerman
2023-08
First trip there today. Everyone was so friendly. I couldn't believe the price for a 60lb bag of cat litter. Amazing! I got that and a fee treats for my cats. The associate even carried the litter to my car. I will definitely be coming back.
VeryQute
2021-05
I love this place! We find much better products here compared to petsmart or petco. They have food for our guinea pigs that is actually safe and healthy unlike petsmart. They also have a variety of supplies to choose from. Their animals look like they're properly taken care of and the prices are much better as well! This place is awesome and very highly recommended! ☺
Lawrence E. Richardson
2024-03
Employee was more concerned about texting than helping a customer. When asked about a product, employee said to go to petsmart or petco. Didn't even offer to call another pet barn to see if they had what we needed in stock at another store.
Jimmy Scott
2021-05
The facility is very well taken care of and incredibly clean, you would think it was a grand opening. Prices are a bit higher than some of the large national companies as expected, but the staff eager to provide assistance and pride taken in appearances holds its own value.
Christina Jean Ortega
2023-12
Always someone there to help me out! There is one gentleman late teens early twenties Caucasian. He is always so honest and has a lot of knowledge! He has helped me on multiple occasions even carried the food out for me when I was injured without even asking.
Brett Gensler
2024-05
I love animal and feed stores. Great product layout, well lit, and great staff. Thanks!
Iyanna Preston
2024-02
Angie was AMAZING!!! great product knowledge. I’ll see you soon!Thanks again Angie your amazing
Amber D
2023-12
I'm very happy with my storage very clean and the staff at this location is great. Always friendly and helpful . Couldn't be happier with this storage .
Celina Herrera
2022-05
Pet’s Barn is a nice neighborhood pet store. It offers both local and large brands of pet food. Many of their treats are sold as a Buy 2, Get 1 free deal, as is their dust-free kitty litter. Our pets are fans of both.They also sell critters for pets and feeding.There is a nice selection of collars and leashes, pet beds and enclosures, bird feed and small animal supplies.The Activa treats are fresh and are a favorite for my pup, as are the other dog treats.If one of the young mee working, they will help you take things out to your car. Often, the young ladies working are wrapped up in their own conversations and are generally not helpful. If you need assistance, you might want to Google before arriving. During my last visit, I took two different videos for this review and was in the store for a while; however, I was not greeted or asked if I needed help. When I checked out, the cashier didn’t speak to me until she gave me the total for my purchase. Another employee was on her phone the whole time and the four young ladies working seemed to just be socializing.With that said, if you know what you want, this is a nice in-and-out choice but if you have questions or need help, maybe not the best choice for you.
Abel Garcia
2020-05
They have a great selection of fresh water fish. Their show tank has all the real nice fish, THEY WON'T SELL!!! But I'll get over it, in time.😭 Our latest purchase---Melo Yellow the Pleco.
Linda RM
2024-03
Helpful staff. Nice and clean store. Will be coming back
Connie Ruiz
2024-03
Best place to shop for your pet. Love the prices and availability
Cassandra P
2021-05
Love Pet Barn! The Activia doggy treats make our boys loose their minds, honestly the best training treats. While they aren’t fans of the sweet ones they do love the savory. Wonderful healthy natural selections of food and comparable pricing for toys.
Apollo Male Dancers
2024-05
Super clean and spacious with everything you need for my pets
Rick Valdes, III
2020-05
I'm an animal lover but this is the first time I've went to an animal / pet store that was a little bit different - a cut above the rest.While the prices were expectedly quite high, the availability, the variety, and the quality of the products offered were justification. This alone made me realize this place is quite obviously in its own class when it comes to brick and mortar pet Care in pet food supplies.I got a good deal for buying a dog food promotion in bulk and the employee was kind enough to mix in some supplements that are offered for free when you buy certain food- which help with various things that your animal may have problems with.In this case they added something for allergies and something for healthy coat. My dog, after a week or two of wolfing that food down (because he does love the taste) has skin irritation thsg has all but completely vanished.Thanks guys keep up the great work!
Evangelina Aguilera
2023-06
The young man who assisted me was very helpful. This was my first time here. He took the time to assist me and answer my questions. I'll definitely be making this my new pet food store.
Lisseth Mitchell
2023-08
Really good customer service every time I go Angie I believe that’s her name helps me she’s very sweet girl and very knowledgeable about products I definitely get all my pet’s products from here
Valery Tobias
2020-05
Love to come and buy my fish and dogs food. Amazing customer service. They compare prices as well. Very clean and organized.
Jennifer P
2023-09
I usually buy rats for my snake here. Today we got home and one rat was dead and the other was dying. Not sure what the deal was/is but, that's not good. It could of killed my daughter's snake.
Dr. Brandi Duke
2023-05
This business is exceptional! The staff is friendly, knowledgeable, and helpful. Gavin knows me by sight and remembers my pets. He asks about my pets every time I come in. Outstanding service!
Amy Chavez
2023-08
Great customer service. Gavin was very knowledgeable on his products and my pup. Definitely recommend
Kevin Bryan
2024-01
Healthy fresh dry food and even Christmas cookies for my fur baby.
Maricela Perez
2021-05
I've been coming to this location for about 5 months since I found the dog food that I used to purchase on Amazon or Chew.com at a much better price. I'm not only happy with the price of the dog food (I haven't really purchased anything else, so I'm not sure about pricing for other products), but I'm most happy about the customer service. The staff are very helpful and kind. Curbside is a breeze and super convenient. Also, one time I purchased a different flavor dog food (but same brand) and it did not sit well with my dogs and I was allowed to return it and get different bag even though my dogs ate several days' worth of food. I can tell they were mostly concerned with my satisfaction and didn't question further. They only asked what symptoms my dog had so they can send that batch back to the company and tell them what happened. I will continue to come to this location. Thanks!
Jessica RM
2022-05
My dogs love their food here. The supplements have helped my dogs health improve so much. 👍 Good customer service. The store was kept clean. Everything was organized. Great dog treats. Will continue to be a customer.👍
Gilbert Castro
2024-03
Great prices on bulk food..
Rebe Vera
2020-05
The salesperson was awesome. He showed us different dog food and explained about the different oils and prices. Said if our dog did not like the food, we could exchange it. I will be going back as my dog loved the food and the salesperson was very knowledgeable and friendly. I already told my friends and family about this great product and great service!
Nick Wellman
2019-05
The staff are very knowledgeable, and they are always willing to help with sound advice. Compared to the big chain stores, these guys are the real pros! They have FREE water testing, and it helped me confirm what was/wasn't wrong in my tank. Process seem fair if not better. All around great store!
M Si
2023-05
Pets Barn had everything we needed in stock to foster three orphaned kittens- bottles, syringes, and bottles. We later found out their prices are lower than other local stores.
Monday | 9 AM-7 PM |
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Tuesday | 9 AM-7 PM |
Wednesday | 9 AM-7 PM |
Thursday | 9 AM-7 PM |
Friday | 9 AM-7 PM |
Saturday | 9 AM-7 PM |
Sunday | 10 AM-5 PM |
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