4.1 (84)
2321 Castroville Rd, San Antonio, TX 78237
(210) 239-9421
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Matt in Christ Always
2024-04
On March 10 had a purchase made but told the young man I didn't want the box of matches, so he said okay but later found the receipt and low and behold the dum dum charged me for it. $5 bucks too much and neatly 13 dollars final sale. Disputing with this store as it was clearly not right and even intentional as it seems. So be aware if you go there and after church wasn't my idea to go there. I found this receipt looking for Walmart ones to get my claim from yet another chain store who like to steal your money too.
consuelo salinas
2024-04
This is the worse store I can go to I bought a few items all my food was expired and on my pack of Huggies diapers I found a worm that could have hurt my baby. Apparently human services have not don’t anything to fix the problem in this store. I don’t recommend this store for food items due to having everything expired including ice cream pizzas and other items.
Ruby Ann
2023-12
Such a lovely store. Very clean and organized, cashier's are amazing and friendly! Now that there's a new manager this store has gotten a whole lot better, they now have change which was never a problem for me. These workers are hardworking and always get the job done
Claudia Lopez
2023-10
When are these people going to stop using covid as an excuse for not having any change. They do realize coin shortage isn't a thing anymore. Then why do they close the store when they feel like it. This past Sunday they close at 8:30 when hours are till 10pm?
Hunter
2023-05
The store was clean inside. The shelves appeared to be stocked well. The employees were very friendly. The parking lot was clean. The store was well lit inside and I was able to find what I was looking for pretty easily. The store had plenty of parking outside and it it easy to spot from a moving vehicle travelling at street speed. Overall, I had a great experience here.If you found this review helpful, please press the thumbs up button below.
Jaime Ramirez (Ozzman)
2022-05
It's Sunday 11/14/2021. The store should be open at 9am. It's 1136am and store has not open. I had to go to dollar general instead
Flexxed0nMyself Oops
2023-05
this place never has change not even for a $20 i call bs they just dont wanna do their job because they declare their register early so they can leave early managers encourage this behavior they lock the doors at 8pm when thats not closing time and open late every day. This family dollar is harbouring bad employees and ignorant managment also apple pay hasnt worked in monthes and they refuse to card load,smh dont go here unless u have exact change or card
Francisco Caltzontzi
2023-07
In my opinion, they have a very decadent service, the cashiers, they serve you lousy, they never have cash for purchases, personally I think that 🤔 it should not be called a store, horrible
J Zneas
2020-05
I gave this store a 1 star because when i was paying for my items the person at the register said i couldn’t bring my dog in the store because they have food items. Not to mention other stores let me take the dog in specially being that it’s a service dog. She did not ask me nor did i tell her because it’s obvious, the tags were on the dogs collar. I also mentioned to her that if they don’t allow dogs for her to let the manager know so she can post a sign up. I will be bringing this issue up to corporate.
Crystal Starr
2020-05
This isn't the first time I've had a problem with this manager at this location I feel that my civil rights as a customer have been violated. to have the manager walk around with you and ask you why you came in there store made me feel like a shoplifter.I never in my life taken anything from anyone, let alone a store. Very poor customer Service . Especially coming from a manager. Maybe they're empty parking lot should have been an indicator for me I guess she is never heard of the Better Business Bureau
Mauricio Al B Sure
2021-05
Instead of them resolving a defective item they sold me they're more concerned about my Mask being on rather giving me my money back. I wouldn't have to come back if they would not sell a defective item. I ask for the corporate number and still ask me for my mask I don't have time for BS and left I will be calling home office
sandra cuevas
2020-05
Julie was beyond rude, I had to repeat myself twice everytime I answered her questions. She seemed bothered to be there. I will not shop there anymore it just happened to be on my route home.I'll shop at the location near the lady of the lake any day. Those ladies know something about customer service. Maybe Julie should spend a day at their store for some training.
Tony
2023-05
I would give a 5 star rating but you have use the correct change or credit but still a nice place to shop
Corina Ramirez
2022-05
2nd best Family Dollar In San Antonio Tx I've been too. The other is closer to home 🏡 and has a bit better selection of clothes besides all the other item's it has in the store like a mini Walmart in your neighborhood. 🙂 Family Dollar is one of my Best store's to shop.
Maria Q (maRiaQ)
2019-05
Still looks like a brand new store, very clean and organized. Employees and management courteous and friendly, with the exception of one cashier... an older short Hispanic man who lacks customer service skills.
April Wagner
2021-05
I shop at this Family Dollar from time to time, and I didn't have any issues finding anything. Staff was Melancholy which is what you expect to find at these little shops LOL overall good experience I guess
yolanda guajardo
2022-05
I LIKE TO GO TO FAMILY FOR MY SHOPPING AN LESS PEOPLE THAN HEB OR WALMART AN CUZ ITS CLOSER TO MY HOUSE AN ITS CONVENIENT .
Sonua Nartinez
2020-05
They were super nice. Good sales and the store was very neat and clean. Thanks guys👍
Edward Murray
2023-05
I go to family Dollar for a quick pick me up item it does the job
Zoe Zeppelin
2019-05
Very clean and organized store. Not messy like other area Family Dollar stores.
Jenny G
2023-10
Very nice employees.
Dorothy Rios
2022-05
The store was neat was able to find what I needed no waiting in line
Leo Jimenez
2023-07
Closed before they were supposed to 915 pm and they were closed
Douglas Wright
2019-05
This store employees are super kind,very helpful and go out of there way to find the answer to questions may have
Veronica Cantu
2019-05
They always have what I need I go to this storm two to three times a week the employees are very friendly.
Jesse Martinez
2022-05
They gave great service. Very nice and helpful.
Heaven Valenzuela
2021-05
Good place to shop needs more toys for christmas
Lupita Cole
2023-05
Not cluttered high shrink store
abel gallardo
2023-05
Extremely nice cashier great deals
Robert Montoya
2019-05
Clean store nice employees five stars.
| Monday | 9 AM-10 PM |
|---|---|
| Tuesday | 9 AM-10 PM |
| Wednesday | 9 AM-10 PM |
| Thursday | 9 AM-10 PM |
| Friday | 9 AM-10 PM |
| Saturday | 9 AM-10 PM |
| Sunday | 9 AM-9 PM |
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