Claws & Paws

4.3 (67)

4709 Rigsby Ave, San Antonio, TX 78222
(210) 648-2561
clawsandpawspetgrooming.com

Claimed
Pet groomer
Pet supply store

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Speak Up

2024-04

I have been using Claws and Paws for a very long time now. I picked up a stray dog yesterday. He had so many burrs and knots. I called Suzanne and she got him in the next day. The difference was night and day. Snow is so happy now🐕.Thank you Claws and Paws!

dWiGhT Mulcahy

2023-11

Our pup loves going here and gets a great haircut to our specifications. Be warned that you should make sure your dog is peed /pooped out before going here. There is a grass patch in front of it by the road that we always let him go first.

Sarah Garza

2022-05

Was recommended by the schnauzer group I’m in . They did an amazing job on my little Romeo . He’s seen 2 other groomers before and they could not get the schnauzer cut right . I will definitely be going back for his next cut . Including his before and after photo . He came out looking like a handsome little guy !

Mrs. Conde

2023-05

Had appointment and she never showed up or called . Pretty disappointed because I got there at 735am hoping to get my new baby groomed. Good thing there was another one down the street.Didn’t even get a call either.Tks for wasting my morning 816 am

Bri Coronado

2022-05

I've been taking my older Shih Tzu here for a while now, very considerate of her age and back injury. Does an amazing job of making her look so pretty too!

Kate Cana

2024-04

Took my cat there and he looks and smells great!

Maxwell Winters

2023-05

Very thankful for them! These guys were very nice to me and professional. My dogs needed to be groomed badly, and most places wouldn't accept my pitbull (even my usual spot that I used to him to). I just happened to look them up and did a walk in. They were able to squeeze me in and had no problems with doing my pitbull. They were done in a very timely manner! They gave me a card so that I can set appointments, especially if it's for my big dog since they usually take them on Saturdays. They told me they can do my small dog any day of the week. I was very pleased with their service and I could tell my dogs were happy as well 😊

Kevin Harvey

2020-05

Took my new puppy for her first salon visit at claws and paws today and I am thrilled with my experience. I dropped her off around 8:30 with Susanna who was very nice. She checked her in and confirmed what was to be done. I must admit I was surprised my puppy was done so quickly. The cut was perfect, her nails were trimmed and she smelled so good! Thanks so much!!

Cassandra Castellano

2023-05

I do not recommend this “business” at all..The owner Susanne is VERY unprofessional, rude, impatient and lacks customer service in a whole another level. So sad.I mentioned multiple times to the owner this was my first experience with a groomer so I had questions. We “scheduled” an appointment for 8:30AM however when I asked for estimated Turnaround time..the owner stated “I don’t know I could call you around noon or after.. I don’t know.”So What’s the point of making an appointment? She didn’t care about helping me understand the process nicely and was not understanding at all. I was getting uncomfortable leaving my dog there after all this so Susanne she asks so are you going to leave the dog? She was impatient and just told her husband “give her back her dog, I don’t got time for this today”. I was shocked that she was so ugly and disrespectful at her own business. I hope the owner finds her happiness again and to actually enjoy what you do for work.I am overall happy I DID NOT leave my dog there in her hands.

Tamara Freelon

2022-05

I have been taking my pets to be groomed here for more than 10 years. I wouldn't trust anyone else to groom my pets. You're always greeted with a smile and you leave with treats for your pet.

Robert Baxter

2020-05

Excellent job with my not so personable Corgi(Roscoe). I thought I could shave him myself and found out very quickly it’s a lot harder than it looks. So I called and they were quick to fix my DIY attempt. Very reasonable on prices and attention to detail! The only call you should have to make! ( If they don’t answer leave a message and they WILL call you back) So glad we tried this place. Will be back for sure!Thank you

Stephanie Harvey

2021-05

My babies always come home looking fantastic and smelling so good. Ms. Suzanne is awesome, whenever we get there my babies rush right in like they are glad to be there, never hesitate which makes me feel a little better when I drop them off.

karen brazzell

2020-05

I brought my Lhasa in to be groomed, he is extremely touchy about his paws..he is blind, and severely arthriti, and old man bumps all over...well she did a phenomenal job on him. Paws and pads cleaned out so well and not one old man bump cut open...I just want to say thankyou so much for treating Rufus so well and he looked so good...and felt so much better

Dominique Cameron

2021-05

My dog was returned to me with bleeding paws and the explanation was "well she was moving around a lot when I did her nails"In addition, when I called to get a report on what happened I was told "I already explained that to you." I was not the one who picked up the dog so I needed another explanation. The customer service was extremely poor and they were very rude on the phone. WILL NOT be returning and do not recommend.

R Kent

2018-05

I have blue healer that like most is pretty skittish and high strung. They wouldn't allow me back there to hold him while they trimmed his claws. I have done this with vets and other groomers with no issue. Have never have I been told I couldn't go bask there and hold him while he has had shots or nails trimmed.Guess we'll continue taking our three dogs back to where we have been. No biggie but they looked puzzled when I said he'd be calmer if I held him while they trimmed claws. Shows a lack of experience and or understanding. Good luck

Elly Felson

2020-05

My aunt (a senior citizen) used this company to get her cat groomed. She was the first one there at 8 and went by around 3o’clock and they still hadn’t taken care of the poor cat. They told my aunt she had the choice to wait until they called her or take the cat back. She left the cat and then when they called her back, they told her she had to pay an additional $7 because the cat had scratched them. My aunt told them she had already paid them the fee they had agreed upon($45). Then the owners told her that they wouldn’t give her the cat back until she paid them the $7.My aunt got scared and agreed to pay them the $7, but they told her that since she was using a credit card, she would need to pay 3 additional dollars!How sad that a business would take advantage of a senior citizen like this! I WOULD NOT RECOMMEND THIS BUSINESS TO ANYONE!

Iniaye L

2021-05

The owner literally just tried to fight me!!!!! The owner expects you to wait all day tor her to call you when your animal is ready. Don’t have any organization or professionalism. The place is FLITHY and full of dust!!!! She talks to you very rudely and disrespectful. This lady has disrespected my grandma and called her out of her name before as well. GO TO PETS MART OR SOMEWHERE ELSE INSTEAD OF THIS DUMP!

Chelsea Garcia

2022-05

Brought our cat today for a brush out and nail trim. They were quick and did an excellent job with her! Will definitely be back.

Frances Baucham

2019-05

Took my pomeranian for her winter cut for the first here. Everytime I look at her, I smile. She has a beautiful cut. I've gotten so many compliments.Job well done ma'am.

Kelven Jones

2022-05

Top notch service, my pup was long over due for a full service grooming after we moved here, so we Googled this place and after reading some of the reviews, we said why not, and did not regret at all !!! Keep on Clipping

ETHEL STEWART

2023-05

She was so patient with my dog who acted like a brat, thank you for your skill, we've moved from Ft Wt and we will be back

Kelly Osvold

2021-05

I wanted to make an actual appointment for my 2 dogs but it's not possible, all dogs checked in at one time & could be in a cage all day. No thank you. My 2 are rescues that being in a cage all day terrifies them.

Jay B.

2020-05

The haircut was ok, she had my dog all day which I did not like. Also she put dog cologne on him which I didn’t want or ask for. I will probably try another groomer next time.

Scott McCrum

2020-05

This place is awesome! I left my outdoor ranch Aussie full of stickers and matted hair and they groomed her into the beautiful inside lady she’s meant to be. Thank you!

Ralph Cervantes

2017-05

Took my dog to get haircut, dipped, the package.paid over 60 no big deal. dog sit has fleas, teeth not brushed.. But the kicker the lady wanted to argue with me about my digs breed. Will never go their again..

Gwen Love

2021-05

I took my Cooper in for the second time and wow just wow he looked amazing đŸ€© it’s like I had a new dog đŸ© they did fabulous refereeing my sister as well I was very pleased

Sabrina Gamez

2023-12

I love her winter cut!

Angela Sanchez

2023-05

Great service! My baby looks great, just how I wanted her hair to look!

Marcus Byron

2022-05

I like it because my pet likes it. It's difficult to find a place that my pet feels good coming home from! No trauma and still acting like themselves 😁

Debra M

2018-05

Took my dog in for a nail clipping and file. Great people. Very understanding and great with animals. Will definitely go back.

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