3.9 (276)
540 W 6th St, Rusk, TX 75785
(903) 683-0235
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Brooklyn Key
2024-04
Went in there to buy a little bit of groceries and the creamer I bought is old and the orange juice I bought was old they both have the wrong dates! So that means someone is putting the wrong dates on old products so they can save on buying new products seriously disgusting yall think no one will notice? With all these sicknesses going around you would think they would be more careful with what they put out there never buying from there again.
Corey Green
2024-05
Absolute wreck. Employee smelled like they bathed in cigarettes and rinsed off with urine. I know now why folks are eating out the dumpster after being inside
Bryan Roach
2023-08
Just went here this morning. There was a sign on the front door saying that they were closing at 5PM because their AC was broken. I walked in, and saw two employees leaning over something, a bit after I walked by them one spit something onto the floor, I didn't bother hanging around to see what it was, for obvious reasons.After rounding the corner I saw a bunch of bagged potatoes just laying on the floor, I suppose none of the employees felt like cleaning it up. I then went to the frozen foods, and smelled something a bit foul. After reaching the frozen food I came here for, I opened the door, reached for the box and realized the box was wet from condensation, and was clearly MANY hours into thawing out. I put it back, decided to stock up on some drinks instead and went to the checkout.The worker at the checkout clearly didn't want to be there, and I can't blame her for that. After realizing they charged me too much for the drinks, I went back in and told them as much, they told me "That coupon is only good for 3 items." When the advertisement said the limit was "4 bundles or 12 units per customer" nowhere did it even IMPLY a limit of 3.I sure did enjoy going into this dirty place and getting lied to. I hope that extra $6 was worth it, since it was the final straw in making me tell everyone how terrible this store is, good job manager.
Arz Maintenance
2018-05
The manager leslie is amazing and has always been very helpful. The other employees here are amazing as well. Several months ago my mother had a medical attack emergency and an ambulance had to be called as my mother layed on the floor having a seizure leslie and the other employees stayed calm and composed while waiting for the ambulance and helped to save my mother from what very well may have been a catastrophe. Thank you to these very caring employees.
Benny Neal
2023-08
Everyone was nice except the girl checking us out she couldn't find a bar code and was refusing to sell us a product thankfully another worker came to assist us train your cashier's better
Keith Norton
2023-05
The store looks great after the remodeling. But, there was only one check out lane open. The others were self check out. I personally feel that's bs. People need/want there jobs. If I wanted to work there, I would put in a application. Maybe 1 self check out is ok but not 3.
Regina Couvillon
2019-05
Staff was helpful & they offer a wide variety of things. Good place for a quick shopping trip for "basic necessities", when you'd rather not run into town. The only slightly negative comment I have is that at the time I was there, it was crowded, but they only had 1 person checking people out. That 1 person was fast, though.
John Roycroft
2024-04
Got in out no wait timem
Sharolyn Tilton
2020-05
I went in this Dollar General just to buy a birthday card and found the perfect card for a friend. I also found inexpensive garden spikes to go in my friends front yard just as a reminder she wasn't forgotten. If you need a quick purchase this is the store for you.
Sherri Johnson
2021-05
A wee bit messy but better than family dollar. It seems the cashier doesn't really like her job, she wasn't very friendly. I was able to get Easter cards for the grandbabies.
Sunny Mae
2023-07
The workers never want to help. They won’t have any other customers and still won’t help you locate items.
Lea “BUNG” Douglas
2021-05
Pretty much everything you need for a quick stop! Eats Brookshire Brothers in Town fr sure. And forget the Family Dollar here. Always a mess and the smell is unbearable these day's !! So this is the place in Rusk
Shawn Bond
2019-05
These stores are really going down hill. I'm sick and tired of one teller working while the other one is on smoke break. Wait 10 minutes to check out for one item. The big draw was supposed to be convenience. What a joke.
Terri Watson
2020-05
Rusk's Dollar General is SOOO much more appealing than Alto's Store, from the cheerful helpfullness of its empliyees all the way to the neatness and cleanliness of every aisle!! I always enjoy my escapades at the Rusk store!! Great job, folks!!!
gchris5799
2021-05
Sometimes they have what you need. Sometimes they don't. Customer service depends on who is helping you. Nothing is consistent about this store but if you would rather not go to brookshires, this is your best bet.
Janet Vaughn
2021-05
Waited in line WAY TOO long.The cashier seemed confused & took Way Too long to ring up people in line ahead of me. She made TOO many mistakes and just kept apologising.
LeLe WaLa
2019-05
I clipped my coupons but didn't buy anything requiring a coupon. I did buy some digital deals, but when I got home, I noticed I did not get my Buy one get one on my $5 toy deal on the yellow dot.
Diane Rosenblath
2020-05
They have everything! And at huge savings. And so easy to get in and out of quickly! If you dont shop here once a week, you are paying WAY too much.
James Adams
2019-05
Great place to shop easy to find stuff nice people very helpful staff also I'm usually pretty clean. Bathrooms need help though.
Tom Vaughn
2021-05
Like all these stores. They have most of what you go there to get. Found a great buy on reading glasses this trip.
jesus villegas
2020-05
Staff is very helpful n polite n they always have better sales than family dollar
Sherry Correia
2020-05
The employees are helpful and always cheerful to me, giving directions to the items I need to find in a hurry.
Michelle Kellis
2020-05
The cashiers are helpful and usually greet you as your walking in with a hello and a smile.
jennifer cathey
2021-05
In alto very sloppy. Store needs better help. Not great customer service
JJ Carr
2018-05
They do a good job on service but their prices are easily 20% higher than Family Dollar
Rita Brooks
2020-05
Dollar general thinks about the needs of the community. When I see the box for the elderly it let me know someone hasn't forgotten the elderly at this time of the year.
Monica Poole
2019-05
Please update price changes in your system. A pack of gum rent up $1.10. It was marked $1.00. Also, a bag of paper cups were marked $1.00. They rang up $1.50.
Stephanie Stevens
2021-05
Enjoyed the two ladies working there tonite very helpful had lots of fun
Angie Williams
2021-05
Always helpful but slow service. Nice employees.
Teresa Session
2018-05
The store is neat and clean and the aisles are free and clear of boxes.
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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