4.1 (48)
801F W 15th St, Plano, TX 75075
(469) 241-0509
stores.petco.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
William Schuelke
2024-04
Wouldn’t take my dog without rabies paperwork. Explained I had the tag with the rabies shot number from 2024 and got the shot from Texas Coalition so no vet, still refused to take dog for grooming. They promised to call to discuss and get information, but never did. Going back to my usual grooming spot since they refuse to work with me on this. Over priced service and bad customer service. Never going back.
Jenny J
2024-03
I’m deeply disappointed with my recent experience at Petco grooming. After a grooming session, my dog developed a severe ear infection, accompanied by a visible gash in its ear. This unfortunate incident raises serious concerns about the salon’s hygiene practices, particularly whether the grooming tools are properly disinfected. As a pet owner, my priority is the health and safety of my pet, and this experience has severely undermined my trust.
Marcie Leist
2023-12
Fantastic care of Whiskey. Thank you for taking such good care of our pet and family member. I love the bows and bandana's you put on her after her bath - nice touch!
f3000
2024-03
My dog’s name is Bentley. We went for grooming on February 5th. After the grooming, we found his ear hurting and now developed a severe ear infection. It’s really bad.
Samantha Mitchell
2024-02
Alex did an amazing job with my poodle Roxanne Shante.. she has never looked better… She is my new groomer
Nick Emmanuel
2023-05
Took our goldendoodle for cut & bath today to this PETCO and they cut my poor doodle's ears (BOTH of them). As it can be seen in the pics, it's a huge red wound that's still bleeding. I will not be back at this PETCO.Shame on them for what they did to our doodle!
Julie Carpenter
2023-07
Jake was beautiful and clean when we picked him up. He had been de-shedded and we were happy with that however we had also asked for a flea bath and it seems he did not get that. He was still scratching a lot after we brought him home. We were not charged for it but we did ask for that. Maybe it was a time thing??
Jason P.
2023-10
JD did a great job! He cut our dog’s hair exactly the way my wife wanted it.
M I
2021-05
I'm satisfied with their service. Thanks. My dog had bad memory from previous nail trimming but when I explained to the staff about that, they treated my little puppy very gently. I really appreciate since my dog returned to me with smile and cheerful ♥
Judy Vick
2021-05
I appreciate the timeliness that you attend to our needs. I am able to see how kind you are with our “baby”. We always need to have the nails trimmed as short as possible. When we tell the groomer, you always try to please us! It is a good experience for all of these reasons!!
Maria A. Gonzales
2021-05
I have a senior Dog and he is very shy. I’ve taken him to the other place some what like this salon and he shakes and shakes. But here he is relaxed and happy and he comes home dry and smelling so fresh Liz is wonderful. Otis will be back regularly.
Karen Gray
2022-05
Evan does the clip and dremel like perfectly! Sandy's nails are perfect! we do not want anyone else to do them please keep her at your store FOREVER!!!
Lyn Korman
2020-05
Brought my dog in for a bath and haircut. My groomer Liz just basically saved my dog. Didn’t give her the haircut we discussed. Just moved to the area from West Plano. Will be going back to that location from now on.
AL N
2024-01
My dog was groomed as what as i wanted.
Suzanne Mickelson
2021-05
The groomers where so kind and patient with my 15 yr old Bichon who’s nails were too long. They were gentle and willing to go the extra mile to make sure the “crazy dog mom” (me) was calm!
Rachel Brown
2021-05
Very friendly and our sweet dog loves the staff. He went to them so easily. They did a great job. He looks great 👍😍
lee smith
2022-05
1st time for Eve to get groom and the employee said she was very good. that mean said enjoyed herself. and the cost was reasonable.
Jessica Rodriguez
2022-05
Outstanding service, groomers were fast & friendly checking in. They managed to actually cut my dog's nails like I asked. This is my go to spot now
Anna Liza Aranas Temple
2022-05
The groomers at the PETCO store at 15th St,Plano Tx are exceptional They are very friendly and gentle with my pet,Emma.
Athena Vastardis
2020-05
They don't answer the phone so i guess they don't want my business. I've called multiple times on multiple days. 🤷🏽♀️ I guess that's what happens when Petco decides to pay their employees so little they just don't care.
Mark Herrera
2022-05
we will be coming back, because Allison (Stylist) was the best experience we have ever had. THANK YOU ALLISON
Joe Maciel
2023-05
Staff was very knowledge and real kind. Helpful are the words I was looking for.
Abby Taylor
2021-05
The groomer was very professional and polite. I hope that she is recognized, her name was Liz. Awesome job.
jamie belton
2023-10
Always great grooming services 👍
Eric
2022-05
We have tried several other groomers and this location has always done a great job.
Wikishia Holmes
2020-05
The girls were nice and they loved my little FeeFee!🐾❤
M G
2018-05
We go here at least once a week, the staff is friendly and knowledgeable.
Judy Thomas
2024-03
Friendly, professional.
Alan Parrish
2021-05
Friendly, and did a good job on my complicated dog.
Stephen Paschal
2023-05
No one to answer the phone
| Monday | 8 AM-6 PM |
|---|---|
| Tuesday | 8 AM-6 PM |
| Wednesday | 8 AM-6 PM |
| Thursday | 8 AM-6 PM |
| Friday | 8 AM-6 PM |
| Saturday | 8 AM-6 PM |
| Sunday | 9 AM-6 PM |
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