Dairy Queen

3.2 (584)

1105 Cowboy Wy, Plains, TX 79355
(806) 456-8366
dqtexas.com

Claimed
Fast food restaurant
Ice cream shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Service options

  • Drive-through

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Jared Petersen

2024-04

3 on Duty day a day before the big eclipse and service is terrible. The drive thru window guy stays in the window and barley moves. 1 guy making all the food. The front girl is clearly new with zero support trying her best. That poor girl got a call and ran from the restaurant and no one seemed to notice.45 min still waiting for our 2 blizzards.

Angelina Perez

2024-04

The service was terrible. The person who took our order was not friendly at all. I ordered the tacos which were horrible. I ordered two banana shakes and requested vanilla on the second shake. When the order was ready, I ask which had the vanilla on it and he said all the banana shakes have vanilla. He could’ve said that when we ordered. I regret leaving a tip

Nadeem Poonawala

2024-04

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Kara C.

2024-03

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Teresa Shearer

2024-03

Went today for the pure white ice cream thatDQ is know for only to get a yellow ice grainy I called and asked why it was different thanThe coveted DQ ice cream they gave me the so call manager and he is not sure but he said it might be over seasoned ( What?)Plains Texas

Julia McGuire

2024-05

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Kasie rue

2024-05

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Jennifer Virdell

2023-05

I don’t have high expectations, but I do expect when a fast food restaurant is open and has food it can prepare and serve its customers. Four girls working, three more concerned with the frenemies passing by than customers and one sitting at the table feeding her child a steak finger basket…but they can only serve ice cream. As a business owner myself, these owners should seriously be concerned about the future of their business.

Scott Tipps

2023-10

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Andrew Trigg

2024-01

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Richard Rivera

2024-04

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B B

2024-01

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Elise Moore

2023-06

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Jane Hansen

2023-05

Make sure they charge you the correct price. What is on the board is not what rung up and they are reluctant to change the price to the correct one. Also tried to charge me a$3 upcharge for a small drink add on to a taco salad when a small drink by itself is listed at $2.09.I do not recommend the chicken taco salad. A previous reviewer noted a broken pop machine 5 months ago...still broken.

Galen Bock

2024-03

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Beverly Smith

2023-10

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Andy Hansen

2023-05

Careful on prices. They don't match what you're charged and not beneficial to get combo meals.Soda machine was out, but you'd wait in line a 2nd time to ask the drive thru person to get one.Seems understaffed on a Sunday night.

Billie Moody

2019-05

Keep driving!!! This place is dirty, the employees are completely unprepared for any kind of lunch rush, it took an hour to get our food, their soda machine was out of everything, and there are flies everywhere. It's bad y'all, keep driving.

Ruben Avila

2023-07

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Ben Thacker

2023-07

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Brad Johnson

2019-05

There was a time I would've gave this place 1 starts at best. They had a remodel recently and the bathrooms are in much better shape. The restaurant is cleaner, and the service today was very good and quick. There is still room for improvement but it's obvious they have been making a good effort. The last time I was here I didn't figure I'd be back, but I'm glad I gave them another try. I had the grilled chicken sandwich and it was good.

Hortencia Villegas

2023-05

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Martha Evans

2023-05

Spotless restaurant and restrooms. A nice and attentive cashier explained our options for tacos and onion rings we were interested on. Delicious tacos (ground meat) and onion rings , we did regret not to buy more for the road .

Michael Perez

2024-02

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G E

2022-05

Waited 30 mins for my order. Everything was made wrong. They sliced up a hamburger patty to fit the kids meal bun. They sliced the grilled chicken so they could only use half of the chicken breast. Gave me chicken strip basket with no gravy. When I asked they stated they ran out of gravy. I asked to get my money back and the guy stated “I know you waited a long time for your food, so I’m going to give you a full refund and you don’t have to bring the food back.” He left and brought a young girl (last name sounded like Hancock) to complete the refund. She asked me what was wrong with the food. I explained what was wrong with each item and showed her the cut up patties. She rudely stated “that’s a regular patty.” When you can clearly see where they cut up the patty to either save on patties or make it fit to the bun. The guy worker tells her “just give them the refund, I told them I was going to give it to them.” She was very upset and stated “go get and bring me back all the food” and tried to keep my debit card. After I put out my hand so she can return my card she hesitantly gave it back. As I started walking back to my car to get the food she shouts”where’s the rest of the food.” I responded with “do you want to come with me to get it?” And she stated “no, you go get it and bring it to me!” I wasted 50 mins at this place and all for nothing. Their restrooms were also extremely dirty. Men’s restroom had poop all over the toilet and floor. Dining area was completely filthy. The older lady cook had no pride in her work. Even though this is the only fast food place in town, don’t waste your time and keep driving to the next town. My kids stayed hungry and our drive time increased because of this delay.

Terri Bump

2023-05

The young woman at counter was so efficient and helpful courteous. Seems busy for a small town. But she kept her smile. Will call to get her name bc she deserves credit. They were installing new soda 🥤 dispensers

Clifton Clary

2023-05

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Miguel Garcia

2019-05

Food was cold and tasted horrible. Ordered burgers and had way too much mustard on all of them. By the way they had no ice cream, tomatoes, onions, or ketchup.

r conjoined

2023-05

Omy don’t know where to begin…….I had to give my order 3 times that should have been my first clue to leave. Placed an order for 7 cheeseburgers 4 that were the same and 3 that were different. Then he asked so you want 4 cheeseburgers?? Well ok then get my order. Mind you I was the only customer…. 15 minutes later irse Tia completed. Should hav checked it but didn’t get home which only took 2 minutes only to discover cold fries and cold burgers. Pathetic Oh and they told one customer ice cream machine was broken and then another sustainer ordered a blizzard and they made it with a single hiccup. Then I guess they were overwhelmed with 3 customers they closed the drive thru. Word of advice if you don’t want to work you soon won’t have a job. DQ will shut that location down. Or at least they should.

Milton Hope

2022-05

Good food, can't go wrong with dairy queen. Steak finger basket was sweet tea. Young lady at the counter was nice got my order in quickly. Delivered to my table fairly quickly as well. Everything tasted good. Bathrooms need a little touching up a little tender loving care quite a bit of mess inside the men's room. DQ... that's what I like about Texas

Opening Hours

Monday 10 AM-10 PM
Tuesday 10 AM-10 PM
Wednesday 10 AM-10 PM
Thursday 10 AM-10 PM
Friday 10 AM-10 PM
Saturday 10 AM-10 PM
Sunday 10 AM-10 PM

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