MAC-Mike's Auto Care Tires & Towing

Cecilia Chavez

2024-02

This shop literally saved the day! We were driving from Houston to California and our tire gave out. Our insurance company wanted to tow our Tesla to Lubbock since we didn't have a spare tire, but these guys came out and provided emergency roadside assistance. Our tech Chris worked hard to change our tire and graciously informed us that our other front tire had a gash in it!We followed him back to the shop where the team thankfully had another tire and were able to exchange it out for us quickly. I can't begin to praise the excellent customer service this shop provided, and their prices were super reasonable too!

Asher Pearsall

2023-12

Saved my whole trip with a battery they had in stock and did it after hours as a one time favor for me and my family of 6. Absolutely amazing. I would’ve paid anything but they only charged me $99. Trust worthy! Reliable! Amazing customer service!

Jacob Servin

2023-05

These guys saved us. Fast friendly roadside service on our blowout on the 10. And for emergency tire replacement on the side of the highway they had very reasonable prices. A big thank you to Mario for his quick work in the blazing sun. Mikes auto care saved us on our cross country trip

Patrick G

2023-10

I need to pile on the positivity others have noted. Lost a tire on the 10, AAA towed me at night to Mike's. When I showed up the next morning, they'd seen my car and already grabbed a replacement tire. Confirmed I wanted it and I was out of there in 20 with friendly people and good rates. Absolutely recommend.

Anton Peirson

2023-12

Great prices with exceptionally better people. Greatest place in town to help with your car troubles. They saved my whole trip!

Devvie Bird

2023-08

My friend and I were traveling to Florida taking her home to be with her mom after the death of her husband and we had a flat so we got a spot in an Rv camp site by truck stop at a great rate. Call the service number for Mac/mikes auto care.These guys were the most polite and customer friendly and quick with service and the rate was fair. I would most definitely recommend these guys to be your first choice for emergency services or anytime you need service they know what customer service means.

Jeff Haught

2024-01

Blowout on the way home. Mike's Auto Care was extremely responsive to our request for assistance. Highly recommended.

Kent Bronson

2023-12

Absolutely wonderful company to work with. Beyond kind employees. Love love love. You will not regret going with them

Stephanie Jordan

2023-05

On our cross country trip We started the day out with a leaking tire. Stopped at Mike’s, they looked at it, fixed it, and sent us on our way in less than 30 minutes at a reasonable rate. They were fast efficient and professional. I highly recommend them.

markita joseph

2023-05

in all my years of experiencing flat tires, blow outs or any form of mishaps on the highway, this experience by far has been the best. The absolute BEST! We were traveling from washington to houston and had a blow out in the middle of no where, barely made it to ozona. Mike and mario are GOD sent, we appreciate the fast response. I recommend them to anyone in the area!!!! Thank you again.

Marc FISHER

2021-05

I can’t say enough good things about their service. We had blowouts on our two dually tires on our motor home. We called our roadside service company and they arranged for Mac Mikes to come to us. They brought us two new tires and mounted them while we were on the side of the Interstate. We were on our way again in short order. Mario was our tech and he was fabulous. Very concerned and thorough. Thanks for great service.

R St. John

2023-05

These guys were great!! We were driving on I-10 and felt a bad tire. Very friendly and had us back on the road in no time. 4 thumbs up from both of us.

Robert Lawson

2022-05

Mike's employees were very awesome. We had to tires replaced on our Motorola at his shop. We were in and out in about a hour. The owner Mike would not call our roadside assistance to start a claim for us. He said he didn't want to get involved with insurance. All he had to do was call that would have got us a claim started and us a claim number to file. Again his employees where awesome.

Cheyenne Gonzalez

2023-05

We had a flat coming off i10 (8 hours from home) right at 5:30pm. Another local tire shop wouldn’t even look at it but Mikes stayed open late and got us back on the road very promptly.Highly recommend!

alexis salazar

2023-09

very slow to work, there was only one person in front of me and the 3 people who work there were only with that car. It took me more than 1 hour just for 1 tire

Kelaisha Shante'

2022-05

I was quoted a certain price over the phone which was $160 and once my husband got to their shop they tried to get over on us by saying it’ll be $230 for a tire they said was new. The gave us a used tire and took real advantage of our situation. Just because we’re from California and the price of living is higher and I also truly believe it had to do with our race since were African American as well. When my husband questioned them on why the price changed. A few of the employees got up as if they were going to fight him which was super unprofessional and the reason we used them was because of the ratings and how others commended them on professionalism. Which wasn’t the case for us, Yes the service was fast which is why I gave 2 stars. The experience of feeling that I’ve been taken advantage of compared to the locals. I find definitely not cool. Especially since they know folks travel throughout this area. It’s never okay to take advantage of someone’s else’s misfortune. I definitely would not recommend you using this service.

blakke davis

2023-05

my family and i were heading to the lake when my dad felt like the tires on the boat trailer were about to blow out (idk how he knew but thank goodness lol) and we decided to stop in ozona and ask someone to look at them. the people there were all really nice and looked at it for us and it turned out two of the tires were in bad shape. they replaced all the tires for us in less than an hour and we were able to get back on the road. very grateful that they were able to fix our tires and help us get on the road!! :)))

Diane Kirkendall

2023-05

Life saver - literally! When AAA and USAA let us down after two blowouts on interstate 10 last night - Mike sent Mario out to save the day. We had big rigs blasting past us at 80+mph and we’re terrified. Mario replaced both the flats on the spot, called a mechanic in town (Treto’s) to arrange for trailer repair - rigged the trailer so we could slowly drive it the 32 miles into town in the dark of the night - God bless you Mike and Mario ❤️

phaedrus67

2022-05

Had a blow-out on a Saturday out on the interstate. Called them up, the tire size that I needed was in stock and they had one of their guys on the road to me before the call was over. Fast, friendly service. I was back up and running in no time.

Wayne terry

2020-05

Really nice guys do extremely well with older cars

atheena _

2023-05

Very professional service and reasonable pricing. Drove in with a blown trailer tire at 16:30 Changed 2 tires in 20 minutes.

Krista Lint

2021-05

After travelling 10 straight hours, with 2 to go, I decided to hit a curb and blowout a tire. My vehicle does not produce a spare for it and the tire is hard to find. Well, Mike jumped on it and had the tire. After a minimal wait, Eric showed up and baam. Done!!! The jest is they are super efficient, super nice, and they care! Thanks guys!!!!

Andy Kothe

2019-05

Had a flat on the Interstate Saturday evening and changed to my spare. Having shoulder surgery 2 weeks before kinda left me in trouble. Call Mikes service number Sunday morning and he had his guy meet me at his shop and get me back on the road to AZ. Great service thanks again

Jeff Scarbrough

2021-05

We had a blow on rt10 on our RV today. Called they came out very quickly, the gentleman was very professional. I was very happy with the service and the price of the work.

Renea Harris

2023-05

Great Service. I’m and out in less than a hour for 4 tires on my RV.

Cool Ude

2021-05

let me start of by saying i GREATLY APPRECIATE this company. im a quadriplegic in a wheelchair my tire blow on my way to California driving from florida. I've called 3 different roadside services and non had a tire I needed to get back in the road. I call 911 for assistance and they were able to get ahold of Mike's autocare.he said he has a tire and will take him 30min to get to me. thank you very much. without you I would be stranded. the next town is 90miles away..god bless.

Jennifer Johnson

2019-05

Caught a machine screw in our tire made the short trek back to Ozona and Mike’s crew took really great care of us, got us back on all four wheels in about 20 minutes (if that)! Thank you so much!!! Y’all are awesome!!

Hank Roper

2020-05

When I first got into Ozona I needed new tires. I didn't know about Mike's. I used their competition down the street. That was a mistake. Mike's had to rebalance my tires for me because they're competition wouldn't. I finally I bought a whole new set from Mike's. Great personnel and service capabilities.

Stephanie Harvey

2018-05

Highly recommend this business!!! I'm sure it was close to closing time, Mike went above and beyond to help us get a new tire when we had a blow out on the highway 30 miles outside town!!! Mario came and changed our tire out and had us on the road in no time, he was very professional and so nice! Thank you both for your help!!!

Alo De Leon

2020-05

Fast, personable service. I have a Volkswagen and by a miracle they had my tire size! They were gentlemen and treated me fairly. Also highly recommended by locals.