4.4 (43)
6214 Interstate 20 Service Rd, Odessa, TX 79763
(432) 333-3200
trailerkingtexas.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Garrett Sabesky
2024-03
I had an awesome experience here. I ran into an issue with my trailer axle while traveling across country. I brought it in Monday morning and they were able to get me back on the road by noon! Very friendly folks that work there. Couldn’t recommend more!
Erik Dennison
2022-05
These guys were awesome. Great service and went the extra mile. They even offered to meet me after hours to pick up my trailer because they knew I needed it. Very nice store atmosphere. Highly recommend!
Kim Caplinger
2022-05
Awesome service by Rocky and Frank who went over and above to help these FT RVers with the exact hub and studs needed for our 5th wheel, which mysteriously came off along I-20 with the whole tire and wheel assembly! Thanks guys, you were an answer to prayer and got us back on the road in a few hours! Highly recommend!
F.J Sotelo
2022-05
Cheaper straps than any other place in town. Cool store looks couple years new. Wish them the best , will be back to buy. Good customer service!
Mike Whitaker
2021-05
Was traveling back to North Carolina from Arizona pulling a car. My trailer jack was broke and needed a new one so I could stop for an oil change. They fixed me up with a new one and went out and gave me some tips on my straps I was using. Great service from great people!
Anthony Banter
2019-05
Took my truck to have a gooseneck hitch and trailer plug in installed. Dropped it off at 8am right away when they opened, was quoted 2-3 hours for labor to install. Called 4 hours later and was told they were going to charge me for 5 hours because they had to put two techs working on it. Was told it took them a total of 7 hours to install this simple job, 4 hours for one tech and 3 hours for another. When I brought the issue to them the owner reduced the price to a competitors price, which is why I’m giving 2 stars. I appreciated that. However, when I went to plug my trailer in, the lights didn’t work. I had to take it back and then the sales person didn’t believe me that the lights weren’t working. Basically saying it was my trailer. But I knew it wasn’t, I asked them to hook it to a trailer and they did and Saw the lights weren’t working on one of their trailers either. They then reluctantly fixed a wiring issue underneath the truck. When I got it back to my trailer it wasn’t working again. I called again to tell them it still wasn’t fixed and the sales person Everest said “well I can’t keep having you come here and not paying”. I told him I’d take it somewhere else to get it fixed because they didn’t install it correctly in the first place. He didn’t care. They were great to begin with but not good about solving customer issues.
Dee Johns
2021-05
I went in for a truck bed, the people there are very helpful and professional. I feel like I received a great value for the dollars spent. This is a good outfit to deal with and I will definitely do more business with them.
Lindsey Lee
2022-05
Broke down in Fort Stockton, Texas. Needed to repack bearings. Only place I could find within 60 miles that had the seals for our axles was Trailer King. Thomas was professional and very helpful. He followed up with me to make sure I had the right seals, and to tell me how to reach him if I needed more parts. A++ for service.
Billy Barker
2023-05
They have a really nice shop with great people in it They took my trailer and got it fixed overnight Come in and get your stuff fixed
thomas dimeck
2021-05
I’m from Phoenix Az, passing thru Odessa, broke my Axle on my trailer, Trailer King just closed, we caught them walking to their trucks, The owner Rocky, opened the gates , his crew pulled my load off my broken trailer, put it on his NEW 2020 trailer, told me to get safely back to Phoenix, and bring him back his trailer, and he fixed mine, ONLY charged me for parts!!!! I’m buying my next trailers from him! WHO DOES THAT?? The TRAILER KING!! No better people,, anywhere!!
Lori Seibel
2022-05
Great Place! Awesome People! If you want a place for trailer parts, this is the place to go. Professional, friendly owners and staff. Won't be going any place else from here on out! You guys rock!
BB AUTOMOTIVE
2022-05
NEEDED A TRUCK BED - TALKED TO TOM AND HE GOT ME A GREAT PRICE! WHEN FACED WITH AN ISSUE WITH THE WRONG BED BEING DELIVERED - STAFF BENT OVER BACKWARDS TO GET THE SITUATION RESOLVED! AMAZING CUSTOMER SERVICE EXPERIENCE! THANKS TOM!!!
Benjamin Hashem
2020-05
Great people, friendly and courteous. Customer service goes a long way, especially in this area where companies lose sight of that too often.
cj_def
2021-05
Was ready to completely give up on my trailer but showed up here and they brought it back to life and for a much better price than i expected, would definitely recommend
Oscar Sanchez
2021-05
The employees here are so happy and joking all the time. You can tell that they love their jobs and it shows.
Elmer
2021-05
Rocky the owner met me all the way in Phoenix to sell me a trailer! Great to work with, amazing customer service!
John Hurt
2020-05
Quick fast easy going service. Dot was easy and not a hassle, thank you for the goos customer service.
George W. Long
2023-05
Excellent personnel and they had a hard to get part...
Aaron McGuire
2023-05
They are awesome. Good hard working people.
Sal Padilla
2019-05
Good people that work there and they have everything u need
Alma Loya
2022-05
We found what we where looking for and the service was great.
ramiro martinez
2021-05
Limited semi truck parts but overall good customer service.
Julian Camacho
2022-05
Always fast friendly service
John Adams
2020-05
Great Service Good People
Bobby Harper
2020-05
Great customer service
Joel Falcon
2020-05
Very helpful
Monday | 8 AM-5 PM |
---|---|
Tuesday | 8 AM-5 PM |
Wednesday | 8 AM-5 PM |
Thursday | 8 AM-5 PM |
Friday | 8 AM-5 PM |
Saturday | Closed |
Sunday | Closed |
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