4.8 (53)
2008 N Torrance Ave, Odessa, TX 79763
(432) 381-1949
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jesse Venegas
2024-04
Where do I start, after searching in Odessa to find a good place to leave my dog I finally found Howliday Inn. Walking in you are greeted by Javier the owner. This guy is so kind and he took the time to show me the facility and the individual rooms. I have to say they are big and clean and you wouldn't even know that it was a boarding place. We dropped off on a Friday and picked up on Sunday and Javier took very good care of my dog. They have cameras in each room which allows you to check in on the pets at anytime you want. Which we really liked. The rooms also have their own individual outside space with their own doggy door. At one point my dog was crying at 4 in the morning and Javier went to check up on her which was above and beyond good service. I liked this place so much my wife and I have already booked for the holidays. Thank you again Javier!
Lazaro Oscar Correa
2023-12
This place is one of a kind. Different to all the places we check for our precious ones. The owner Javier is wonderful. On top of that we can check through out the camera on the room of our little ones, the place is so clean and nice. You really get a good feeling as soon as you go in it. We used this place several times and we will continue to do so we pleasure and gratitude.
Breanna Beyer
2023-05
We moved here and had to board our fur babies for a week. They've never been boarded before and I was a nervous wreck The Howliday Inn was absolutely amazing, he was very patient and walked us through things, he listened to everything we had to say about our pups they were cared for as if they were his own and I don't think we could say enough good things about them. Did I mention they have live cameras where you can check in on them anytime?! He was also understanding and texted me back when I texted him to check on them and very thorough in his updates and I even got pictures. (Which made it very reassuring for us). Our pups will be going back there when we have to leave town again!! From a person who thinks of my pups as kids and worrys about them probably a bit excessive don't look around any further and book here!!
Sasha Marie
2023-09
We have used Howliday Inn for all of our vacations! We’ve got a longer vacay coming up and it is so nice to not have to worry about my pups! They’re going to be in great hands, incredibly well taken care of, and I can check in via video feed at anytime! My three get to stay together, and I can trust that they are safe. We love Howliday Inn!
Ramon Quintanar
2021-05
Awesome place, Javier is excellent! We take our Cooper almost every a month, Javier is super patient, and if you knew our Cooper youd realize Javier has a gift of patience. He keeps us updated and our mind at ease. ♡☆♡☆♡☆♡#GODisGreat
Celeste Robertson
2023-05
Our furrbabies recently stayed a the Howliday Inn. Can't recommend it enough. The facility was clean and air conditioned and we were not worried about them the entire time they stayed there. The live cameras in the rooms are a plus so you can check in on your pooches. Their rooms were always cleaned every morning and food and water was available 24/7. Javier kept in contact with us so we knew all we had to do was call or text. Will definitely be taking our pets there again and will recommend to all of your friends and family.
Kierra Theurer
2021-05
My husband and I had to very last minute find a place to board our two dogs as our original sitter had an accident just a couple of days before our baby was due. Javier returned my frantic call promptly and we made a game plan for the week. He was more than flexible, extra kind, and explained everything we needed to know not having kenneled our dogs before. The check in went smoothly and was a quick, peaceful process. Throughout the week, we checked on the camera available for the room and more than once we saw Javier in there, giving our dogs love and attention, making sure their space was clean, and even going out of his way to make us a personalized card from our pups to congratulate us on our new baby. Hands down this place gets 5 stars, easily. The facility was clean, the process of checking in and out as well as communicating with Javier was simple, and going forward we wouldn't want anyone else to watch our pups.
Eri
2022-05
Had never left my dog with anyone before leaving him in the care of Javier. Amazing place, super clean and felt safe! Cameras in each room so I could constantly check in. Wouldn’t trust anyone else with my dog!! Thank you Javier for taking such great care of our pets.
Kelsey Norton
2020-05
I reviewed this place over a year ago, but I think I need to shine some extra light on Howliday Inn and Javier, who runs it. It’s so incredibly hard to find a safe place for your pet, if they need a place to stay, it’s even harder to find some one that loves your pet as much as you do. We left our Sully here multiple times and have never been more satisfied. I could look at the cameras in my dogs room any time I wanted. Javier plays with all the dogs on a regular basis, which is amazing. He even made us a cute postcard of my dog when left for Memorial Day, and gave my dog one of his new dog toys. We took our pup to another place in town because this one was full, and we promised to never go to another place in Odessa again, except this place. 100% recommend. I wish I still lived in Texas!
CJ Hernandez
2018-05
The place is very clean and the dogs have their own rooms with a TV for ambient noise. I could also check in using cameras available in each room.We checked the cameras often and noticed that Javier spends a significant amount of time interacting with each of his guests and would often go into the rooms just to play with them. One of my dogs made a big mess and he had the entire room cleaned and sanitized immediately.He treated my dogs like people, and even moved them to a new room when part of the AC system stopped working. I’d be EXTREMELY hard pressed to find better service and amenities. We will definitely use the Howliday Inn again the next time we need to board.
Claire F Cox
2020-05
This place was super clean and the owners are very friendly and nice! They have cameras in each room so you can see your pup whenever you'd like. I think this would be better if you have an older dog with low energy or two dogs together. The dogs cannot see each other between each room, so I felt like ours was lonely and bored for 4 days. But it is definitely safe and your dog will be taken care of! Make sure you bring your own dog beds and toys
Dewey Rivers
2020-05
The Howliday Inn Dog Suites is operated with a high level of professionalism and passion. This passion shines through in the cleanliness of the facilities and care for the animals. Have used them on (2) separate occasions now and have been impressed each time. The professionalism is expressed in their responsiveness and willingness to accommodate request. That is not to mention of the cameras in each room that owners can access to check on their fur babies. I would highly recommend.
Desiree Reyes
2019-05
This place was amazing! I felt as ease being able to watch my babies through the camera. There were times I saw Javier on the floor playing with the babies. This place is very very clean. I would recommend this place to anyone and everyone and I would never use anyone else for my boarding needs. Thank you Javier for making this such a wonderful place.
Kate Woody
2016-05
When I dropped my dogs off, Brenda was very nice, and made me feel comfortable about leaving my dogs for the first time in a kennel. I let her know my mother would be her point of contact and I sent the cameras and info to my mom to watch. I checked in a few times, noticed no one really interacts with the dogs, but that is ok. They are safe. Then, when I came to pick them up, Brenda was unfriendly and rude. She snapped at us, and told me to let my mother know if she has a complaint she could call her, not the camera service, as we were leaving. I stood there in complete shock. I am not easily aroused by people and their attitudes, but she was completely rude and has left a distaste in my mouth for the establishment. Lord knows, if she has been harboring this much anger about a woman trying to get ahold of someone with a question, because her website makes no sense, can you imagine how she treated my dogs after she got upset? I will not be back, and I will definitely not be recommending to anyone. I will be following up with the people who sent me there as well. She isn't the only game in town, and she needs to know she can't talk to people in that manner.
Chloe Hix
2017-05
This is the only place I will board my dogs in Midland/Odessa. Brenda is a tough cookie but she is very clear about her policies and rules. She also lets you know the first time you drop your babies off that while they are under her care she treats them as her own! She is a stickler for having your dogs up to date on all of their vaccines, which I understand can be frustrating but at least you know YOUR dogs are safe from infection while there.She also allows both of my big dogs to be together in one room and I love the camera feature to check in on them whenever I want. I let my dogs make my decision about this place, the second time I boarded them here they bound out of the car and were happy, wagging tails and couldn't wait to get inside and greet Brenda. At our old boarder's they would refuse to get out of the car, hunker down, cry, pull, etc. That speaks volumes for me. Highly recommend.
Nichole Guajardo
2017-05
***VERY UNPROFESSIONAL*** When I first learned about this place I was very excited. I called and gave them all the information they needed to determine if they'd be able to keep my puppy while I was on vacation. I made sure to tell them he was six months old and had a little bit of a chewing problem. They assured me this would not be a problem. I filled out all paperwork and sent it back to them. Today, two days from my vacation - I called to confirm and I was advised they did not receive my paperwork and they would not be keeping my puppy because he was under one year old!!!! What??? How can you do this to someone two days before they leave on vacation? This is not the way to do business!!! Now I'm left to find someone to keep my puppy two days before I leave! *** I DO NOT RECOMMEND THIS PLACE*** If you decide to use them - make sure you call and confirm daily so they don't remove you from the list and never let you know!!!!
Chandra Wiginton
2021-05
Javier is amazing. Our very young pup was very high maintenance and we knew he was in good hands. 12/10 recommend :) We already have our second stay booked!
El A
2023-05
Great place for the girlz! Javier takes great care of them. Its is always spotless & smells nice in entire facility. Highly recommend
Debbie Gauthe
2017-05
Clean, clean, clean. Have tried several places in Midland/Odessa and dogs have gotten sick and needed to go to vet. Have taken our dogs here now for a couple of years, and will not take them anywhere else. Brenda is wonderful!
Chelsey Hukkanen
2019-05
Javier took great care of my dogs! Even gave them some toys. Clean facility with tv’s In each room. I wil definitely board my dogs here again.
david winslett
2019-05
These guys are great.never boarded a dog before and didnt know what yo expect. Found them on google kinda last minute for our kiddo Ezio and right away we were at ease.The fact that there was a camera so my wife could check on him was a huge plus. These guys really seem to care and we constantly witnessed them playing and sitting with Ezio. Thank you so much, guys!
Vickie Foster
2018-05
I am very pleased with the quality of care my Jack Russell Terrier gets. Not only do they manage her dietary schedule but they also follow her medication schedule.
Lydene Kerr
2023-05
I don’t have to worry about my babies while out of town, they are well taken care of. He goes out of his way to make them calm and happy.
Candace Bryant
2017-05
Love the owner! She takes great care of my dogs. Also love that you can check on them via webcam.
Lupe Ramos
2020-05
Best place to leave our babies Chato and Mimi my dogs aren't stressed out when we pick them up. GREAT JOB👍
Angela Shrum
2020-05
Very kind, clean, and took great care of our dogs. Will definitely use them again.
Demekia Miller
2019-05
I won't board my dog anywhere else. Brenda was great and now Javier is great.
Pablo Corral
2018-05
Brenda has a great way of telling you how it works and we are very happy that she helped us in our needs. Thanks for everything Ms. Brenda !!!
Patricia Kissel
2017-05
Brenda takes great care of my babies and they love her!!!
Alyssa Morris
2023-11
Top choice for boarding!
Monday | 8-11 AM 4-6 PM |
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Tuesday | 8-11 AM 4-6 PM |
Wednesday | 8-11 AM 4-6 PM |
Thursday | 8-11 AM 4-6 PM |
Friday | 8-11 AM 4-6 PM |
Saturday | 4-6 PM |
Sunday | 4-6 PM |
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