Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Lee Petersen
2024-05
I just had THE WORST customer service in this store. I asked for paper bags (because it’s easier for me to fit in my vehicle) and checker Carina C was so put off by this, she grabbed my items out of the plastic bag, threw them on the counter away from me and proceeded to help the man behind me. I had to walk around the counter on her side to get my items. She didn’t offer to help me bag my groceries, she checked out the guy behind me and his items were coming next to mine. She had the audacity to tell me to HURRY! I spend a lot of money in this store but not anymore. She lost you a family of customers.
Gray Stone Angel Buckley
2024-04
versus @walmart 🤮 this HEB was very helpful. I have a *** Disability and it makes it difficult to shop for the things that I need. there were associates around but all busy in their jobs ...Please HEB, have associates walk around to see which customers need assistance.when I got to the register ... there was a lady with her 2 kids ...her boy was helping me put my items on the belt, very sweet.the cashier and the bagger were very kind and helpful as well ...they asked, "do you need help with your groceries to your vehicle ?"of course I responded by stating, "I have my husband in the car" ...( which by the way, he should have helped me, but that's a different story ... LOL! ) ...again I say, Please HEB have your associates walk around to see what customers need assistance because a little few kind words can and will make somebody's day ...Thank You ❤️*** actually I have 2 disabilities but I try my hardest not to have them shown because it makes me feel feeble.
Imelda LovesGod
2021-05
This HEB is awful 😞 not only are the employees not knowledgeable on where to find products but the store manager is rude. Most items are not stock or available for us to buy. The young lady that suppose to great you in the front just looks at you. Doesn't say hello or Welcome to HEB just stares at you. The rest room is out dated and needs a complete make over.
C J
2023-12
Small entrance when walking into store, checkout lanes too close from entrance, which, I believe gives an unwelcoming feeling from the start of shopping experience.And finally, the store gives no fluidity of a great shopping flow with no personal stationed to make eye contact when needing help.
ERROL HUGHES
2024-04
Always a great experience. All personnel are friendly and competent.
Tannar Wallace
2024-04
Why would you deal clean bathrooms at 6:30 to 7 pm on a weeknight while most of your customer traffic is that time ?
Margaret Kelley
2024-01
Always busy. Not enough cashiers. No self checkout. Parking lot crowded. Always dirty
jamie gonzalez
2023-12
Fantastic for the most part! Wish they had curbside and fresh tortillas.
Rick Kelly
2023-11
Love HEB, we just need one in Fairfield, texas, please ? Brookshire Brothers is too high.
Misty Dvoracek
2022-05
Just passing through, we stopped to pick up supplies on the way to the state park to camp for the weekend. The employees were smiling (we think) behind their masks, and were friendly and helpful. The store was well stocked. We found everything we needed. The store was clean and well organized. The restrooms were clean. The exterior of the building was well maintained with a parking lot free of potholes and debris. The perfect neighborhood store.
David Watts
2024-01
Best grocery shopping experience I have had.
Bottom Ryders
2024-04
Great selection of food and house supplies
Sarah Greathouse
2023-11
There selection of steaks is always Great!! I find them to have the lowest prices!!
Tony Shields
2024-02
Great alternative to the big box store up the street
Luis M.
2023-11
Nice staff but store is too small and overwhelmingly cramped and crowded
Kathy Smith
2023-05
The avocadoes I bought were different prices although under the same same sign and bin. I don't check stickers placed on each item. If it is haas they should be the same price. I could understand if it was truly a large avocado vs a haas avocado. Since I lived in a tropical region for 20 plus years, haas is haas.
Robyn Garrett
2023-12
Packed to the max!@@But I love my HEB
Vanessia Owens
2023-05
OMG I Ordered a birthday cake from the bakery and the baker Ms Andrea was very helpful by helping me choose a cake for my daughter. She's also very talented in decorating her cakes. The cake was so beautiful my daughter did not want to take it to her party to be cut. 😫 So I would like to send a special Thank You to Ms. Andrea.Vanessia High
Jennifer Bennett
2023-05
I really hate to give such low stars but the store it's self (NOT THE EMPLOYEE'S) was jst dirty & the bathrooms were ABSOLUTELY DISGUSTING!!! There was literally feces on the stall walls..floor..& all over toilets ... Flat out disgusting!! I'm not sure ifn the store is short staffed or what becuz like I said the employees were wonderful & very pleasant... As far as the store in general is was not very clean either... I almost felt dirty when I left there like I needed to go home & wash the store off of myself... Sadly I won't be a return customer to this HEB ... Not sure what others are like but the one in Mexia Tx I WILL NOT BE GOING TO AGAIN
1230 Ranch
2023-09
We love HEB. However it’s time for a larger one. This HEB is always crowed and isles are not wide enough.
Shaun Cassidy
2024-03
What can I say it's H-E-B .............. The best
Lori Gaskill
2023-05
Worst H‑E‑B I’ve ever shopped in. It’s crawfish season and they have no liquid boil. Out of mushrooms, slim pickings on produce.Prices are still lower than any other grocery store in the area which is why I gave them 2 stars.
Melissa McKenzie
2023-08
So thankful there’s an H‑E‑B close to us! This is a smaller H‑E‑B but that doesn’t make it any less amazing!! Yay!
John T Rex
2021-05
HEB is probably the best grocery chain I have ever been to. Great selection, prices, deli, seafood, staff, everything. They should expand into Louisiana. Shoppers there would be very appreciative
lisa hyde
2022-05
Ive had surgery couple of months ago. I went to HEB in Mexia Texas. The young man who was helping me was so courteous, helpful & very well mannered. I'd told him I couldn't lift over 10 pounds so he helped me get the meat I'd selected in my basket. I asked his name & he said Austin. Just wanted to tell Donald, the market manager, good job on hiring this young man. He's going to be an asset to the company.
Kimberly Stone
2023-08
Was clean and lots of items offered... Coupons available throughout the store. Good prices on items.. great variety of produce always looks fresh and good selection of meat
Christina McClellan
2020-05
Love love my local HEB. My mother in law is disabled and the staff always goes out of their way to accommodate her. They’ve brought her a chair to sit in multiple times and she didn’t even have to ask. Groceries are always carried to the car for anyone who needs it. It’s refreshing to get old fashioned service.
Garry Waggoner
2023-05
Our youngest had his tonsils removed and the Rx was called in to HEB Mexia. Unfortunately there was a widespread telecom system outage in the Mexia area and the pharmacy had no access to their electronic system and could not fill the Rx. About 9:00 tonight, the store manager personally delivered the Rx and a care package of groceries for our youngster. We live 20 miles from the store. That is unbelievably fantastic service from a wonderful manager. THANK YOU!!!
Staci C. Barkouskie
2021-05
The Pharmacy at HEB is very accommodating and the employees are so friendly and caring. The pharmacists/techs go out of their way to help you get your medications. I appreciate all their help and the compassion they show....not just to me either. And they give my fur baby a treat at each visit to the drive through window. 🤩💞💙
Juan Ximenez
2023-06
You really can't say nothing bad about HEB! Being from San antonio I miss it. But glad to know there is one here in Mexia TX
| Monday | 6 AM-11 PM |
|---|---|
| Tuesday | 6 AM-11 PM |
| Wednesday | 6 AM-11 PM |
| Thursday | 6 AM-11 PM |
| Friday | 6 AM-11 PM |
| Saturday | 6 AM-11 PM |
| Sunday | 6 AM-11 PM |
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