Auntie Anne's

Roland Garcia

2024-03

We stopped by this place for a good Pretzel snack but were very disappointed. First of all there's No Customer Service at all. Second, there were only 2 employees working. And when the cashier told the other employee our order, that other employee turns around to look at us with a disgusted face as if saying, "really, you're gonna make me work more". And the cashier just laughs at her expression!! Last, the pretzels were over baked, black even. Not to mention that they told us 10 minutes and it still took 20.

Olga Vega

2023-11

I normally love Auntie Anne's but the service here was horrible. We went in and had to wait a 20 minutes in line just to get to the counter and get told the only have 1 cup of salt pretzels. The rest of the items they had were supposedly seperated already and they weren't going to make more. You're telling me you have a full shop but don't have anything to sell? This was 2-3 hours before closing so you'd think they'd have items to sell.

Shelby Lopez

2021-05

We waited a long time even with barely any other people in line. Pretzels were very skinny and overdone.

Abigail Garza

2023-05

WORST experience ever. On Monday they had customers waiting outside in the cold because they were ONLY allowing 2 people at a time. We all waited about 25 minutes outside. Not only that but when they finally opened the doors for everyone 3 of us ended up leaving because they were ONLY taking cash and NOTHING was prepared it would have to be an extra wait. Keep in mind this happened at 2 in the afternoon. After being told that I let the other customers outside know so they aren't waiting even more. The way they run this business is horrible . The least they could have done was write on a paper stating the amount people allowed in and that they are ONLY taking cash at the moment. I guess it's hard for them to do. Now today I tried to go again in the afternoon and they were CLOSED!! Like seriously..... I honestly don't understand why they can't take a minute to write a on a paper stating "we will be closed for the day " or "will be back at 5pm " or something and tape it on the window so EVERYONE is aware. Maybe adjust the business hours online if they are going to be closing early.

Patty Padron Carranza

2023-05

They need more help for production. The case is always empty when we go in and 15 to 20 min wait for something simple.

Barb E

2021-05

I was very disappointed my plain pretzel was very skinny and hard. I was so looking forward to getting another good auntie Anne's pretzel. Was there a few weeks ago and they were fresh and alot bigger Was very disappointed.

Elvira Lopez

2023-05

Went right before close and was still greeted with a smile. Love the cinnamon pretzel bites.

John VanMatre

2022-05

Still requiring masks. We are fully vaccinated, but that didn't matter. They didn't have masks to provide for us. We stopped wearing masks 2 months ago.

Jesus Alejandro Hernandez

2023-05

It’s ok good food ok waiting time overall good place to eat

Patricia Sanchez-Cantu

2022-05

I have gone 5 times this week to buy a pretzel dog and they never have any. I go at different times and they never have any pretzels of any kind.

ilijah gonzalez

2023-05

The original pretzels were a bit salty but it's fine everything else is great

Mari Martinez

2021-05

Employees have no customer service skills. They never have anything ready. You have to be waiting all the time. No one says hi upon entering and tey dont drop what they are doing to tend to the customers..its terrible!!😡

Lidia Lugo

2019-05

Delicious food 5 stars food, but employees need little more training

Jose Razo

2018-05

Although I like the pretzels, it is a major turn off with their 20 question upsale pitch at the register.

Fatty Jane

2019-05

amazing service, ask for the sampling spoon topping. delicious.

Emeterio Rivas

2023-05

Love their sausage pretzels

Paula Sullivan

2019-05

The new samples are what keeps me coming back.. Lol

Violeta Cantu

2019-05

Amazing pretzels! Highly recommend!

Ludy Gonzalez

2023-05

It was good as always.

Erik Escalona

2019-05

Tf happened to the table & chairs??

Karen Howie

2023-05

Bad service

Oscar Garza

2020-05

Love the pretzel

Chau Vo

2021-05

Fast delivered

Tim Kurth

2021-05

Great place

Tigre Cumbiero

2017-05

I love sugar pretzels... and the combo ones are magnificent... they are perfect to satisfy hunger while you are shopping

Fernando Damy

2023-05

Good option for a salty snack

claudia arana

2019-05

I like pretzels and sugar-free lemonade ♥️

Ana Veronica Rodríuez Martinez

2022-05

Very good place.

jesus alberto bautista cárdenas

2019-05

This delicious lemonade and hotdog bits

José Miguel Martínez Medina

2023-05

Everything delicious.