4.9 (127)
1918 Milrany Ln, Melissa, TX 75454
(972) 838-2738
pet-paradise.net
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Tomeeka Pegues
2023-11
I cannot recommend Pet Paradise highly enough. This facility goes above and beyond when it comes to caring for pets. My dog Stone stayed here while I was away on vacation, and I could tell he was comfortable, happy, and having a blast the whole time.The staff at Pet Paradise is phenomenal. They gave Stone so much love and attention, providing walks, playtime, cuddles - everything he could need to feel right at home. I was amazed at how bonded the staff seemed with Stone when I picked him up, knowing his personality and his favorite games. It's clear they take the time to get to know each pet.The facility itself is amazing too. The suites are spacious, clean, and comfortable. There are indoor and outdoor play areas where pets can run around and socialize. I knew he was safe and in great hands.Pet Paradise truly cares about each pet as an individual. They go above and beyond basic boarding and really nurture pets during their stay. I'm so grateful to have found such a wonderful place for Stone. I would recommend Pet Paradise to any pet owner without hesitation.This is five-star pet care all around!
Denise Hoyle
2023-11
We had to make last minute plans because ours fell through. I called up and they were booked but would let me know if something changed. Sure enough she called me a couple days before our trip and she had room. The facility was clean and Louie, who is an 80lb pit mix had plenty of room for all his favorite things, his bed, blankets and toys. He had access, like at home, to be inside or outside. The best part they sent me several photos throughout the trip with no complaints which put my heart at rest so I can feel comfortable all was good with my furbaby! I was so impressed when we picked him up that he was so excited to see us but still wanted to say goodbye to them with a nudge and lick to the face. We are leaving again next month and very happy to use them again! Highly recommend!
Carol Genneken
2024-03
We love Pet Paradise. We have been boarding our dogs there for several years. The people that work there are great and our two chow chows are well taken care of. We have peace of mind when we leave our pups there. Highly recommend!!!
Kenneth Mckinney
2024-04
Onions the Porti 🇵🇹💧🐕Bark All Day ... PLAY, PLAY, PLAY Spicy Weather 🌭🌞 Splash in Bay ⛲Gurgle Tummy ... Free Food for Days 🍖Port Port No Never Ever 🚫 Do Any Other Stay 🏠*don't get confuse 😵 with that other Pet Paradise place; this one owned by people 👥not company🏢*
Laura Barron
2023-06
We have boarded our two dogs here multiple times. The staff is friendly and helpful and loving towards our furry children. We have also utilized their grooming services and been very pleased. You can leave you pets knowing they are being taken care of.
Ashley Davis
2023-05
I can’t say enough great things about this place! My fur babies always enjoy going there and they’re very particular, which says a lot! They also accident overcharged my service by $1.00 and were courteous enough to immediately email me about it and offered a refund! Honesty and integrity is becoming harder and harder to come by these days, but I’m so glad to know there are still business out there that genuinely care about customer service. I will never go back to PetSmart again!🐾 Sarg🐾 Ruby
Zoe Anderson
2024-04
They are amazing to our two boys when we book them here! We live in Austin but make sure to book them here any time we are visiting DFW. They are the best! -Boone and Barrett’s Parents
Kimberly Kay
2023-12
What a great experience for myself and dogs! We've had so many bad experiences at other boarding facilities, it is so NICE TO FINALLY NOT HAVE TO WORRY ABOUT THE DOGS! Thank you Pet Paradise for all that you do!
Judy Dossey
2023-05
I always take my dashund lil bit to Pet Paradise in Melissa. They take very good care of him. Once I was in the hospital and they kept him for two weeks and so kindly sent me pictures of him several times. Sherri had put little sweaters on him and he looked so cute. It sure helped me knowing he was happy and in very good care by the whole staff. All of them are extremely caring for the animals in their care. Thanks to all!!Judy DosseyMcKinney
jeff c
2023-10
long overdue review! we’ve boarded at Pet Paradise Resort several times over the past year and have nothing but good things to say! We always feel comfortable boarding here and know that our pup is in good hands. Highly recommend!
Kim Middleton
2023-05
The entire staff has always been top notch here. I wouldn't take my pets anywhere else. Jennifer is the best groomer ever! She groomed my baby for over 15 years and I don't have a single complaint. She loved my dog and my dog loved her. She always treated her as if she were her own. I always knew she was in good hands when she was there I can't say enough about Jennifer, would recommend her to anyone and everyone, and would give more stars if I could.
Marisa Stanley
2023-10
I've been bringing Kona to Pet Paradise over the course of the last 11 months and she loves it! The staff are always very friendly, they remember my little goldendoodle when we walk in, and make sure to feed her her Fruit Loops as a treat. I wouldn't think of taking her anywhere else.
Brian Presley
2023-08
What a joy to have such an amazing daycare/boarding for our Weimeraner Hendrix. Our dog comes home so happy and loved. We have never had such a great experience leaving our dog. We plan to book with them whenever we travel! Great staff and owner everyone is so kind and professional.
Colleen Flanagan Luna
2023-09
We have had our boys stay twice now in prep for a longer trip we have coming up. They have been great. Our boys are not social and the staff keeps a good eye on them and makes sure they play safe. I feel so comfortable leaving them here.
Michelle Blackwell
2023-10
Today was our first experience at pet paradise resort and I don’t have enough room to tell how pleased we are with nuggets grooming today and how professional and polite everyone was who I dealt with today! We will be back! Thank you for taking such good care of my nugget! 🐾🐶❤️
Olga Apponi
2024-03
Great place for pet boarding. I board my dog and parrot at Pet Paradise and am confident they receive great care.
Chuck Gregory
2023-07
Glad I found this place to board my 2 cocker spaniels. They are friendly and take great care of my dog. It’s not as big as some of the kennels which I like because my dogs get more individual attention. Highly recommend
Brandi Holcomb
2023-05
Our dog, Bucky, is a large but very timid dog. He doesn't travel well and it's always been hard to find someone who can handle him. We took him here to go out of town for the weekend and it was amazing! The facilities are nice and clean. Bucky enjoyed his large suite with outdoor access. He got a spa day while he was there and smells and looks a lot cleaner. He was happy when we picked him up and we could tell he was well taken care of. This is Bucky's new hotel when we have to leave town and he can't go.
Linda Nixon
2023-05
Our two small dogs, a Yorkie and a Chihuahua mix, checked in to Pet Paradise in mid-June and had a wonderful stay! Both dogs were treated so nicely when we arrived. Our Yorkie Little Bit refused to use the dog door to go outside from the small dog group area. For the entire 10 days of their stay, Little Bit was treated like a princess and carried outside and back inside multiple times each day so she could avoid the scary dog door! That is fantastic customer service!! Thank you for your exceptional care of our dogs!
Slade Kern
2023-05
This place is the absolute best! Really nice, clean facility. Sherry and her team really care about the animals, and it shows. All 3 of our pups love coming here and are so happy & tired when I pick them up. I trust them completely and never have to worry.
Mocha Choca
2023-07
My dogs were put in isolation over an incident that wasn't properly told. We were only briefly notified of the isolation and not why. When picking up our dogs both were covered in urine, smelled terrible, had eye gunk covering their eyes, and for a bit didn't even recognize us. Lucy didn't even come back with her collar. Elm has been acting skiddish ever since he was brought back. Also the fact that they lost weight during their stay. They were in fact supposed to gain weight and when feeding them at home ended up being so aggressive over food. They usually are not aggressive over food in this way. I am incredibly disappointed with how they were cared for. We had used pet paradise before and they were fine but this experience makes us unlikely to ever take our pets there again. Reposting on google reviews from yelp. There are multiple reviews on yelp of dogs coming back injured and dehydrated vs here only having positive reviews which is.. Interesting...
Tiara gilkey
2023-07
Sherrie and her team are amazing. My two pups are always excited to go for grooming or boarding. The team always puts me at ease when I leave my pups in their care.
Kristi Vest
2023-06
Pet Paradise is the only place our hoomans take us! We've been doggie customers since 2018! We are well-loved and taken care of! We are always happy to see our Pet Paradise caregivers! Our room is clean, and we can play outside! No other place will do!
Frank M
2023-07
Well, we used to take our dogs here all the time. Seemed that they cared and took good care of them. Left them there for a week and a half this month because of a trip we took. Called multiple times to check on how our pups were doing, and especially make sure the older one that had a tumor removed late last year was doing well. They never answered, so I left a message explaining my worry and asking for a call back. Nothing. When we got back, we got no explanation, and found out he had more meds left than he should have and a fresh cut on his leg. I can't even be sure to whom they gave the meds that were missing. For the meds screw up, they said sorry and that they'd look into it and call us. A week later, we have yet to hear from them. Glad we got back when we did, and hopefully minimized any damage.
Mae P.
2023-05
Pet Paradise has been our groomers for quite some time now. Sam loves to go in and looks great when he comes home. The groomer had to take off time and when we went to a family owned business in Anna Sam got injured from cutting his skin bumps he had as a puppy. It wasn’t good and needed surgery. So happy that the Pet Paradise groomer is back and able to cut our large dog again. I’m so thankful for a professional and caring groomer.
Diesel “Ringer” Ringer
2023-11
Just another great experience with Pet Paradise McKinney! Jennifer is truly the best groomer and that is why I keep coming back again and again. Thanks Y'all!
Barry Palmquist
2021-05
Our dog Maggie always comes back happy and in great spirits! They are gentle and very good with our sweet puppy dog.
Abby Schroder
2022-05
This was our first visit to Pet Paradise and it was amazing. We have 4 dogs - they were cared for, well groomed and were happy when we picked them up. Everyone was so kind when we dropped our dogs off, sent a picture on Christmas and when we picked them up they were so helpful. The resort is clean, smells wonderful and all the dogs that are there look so happy. Thank you for taking care of our dogs.
Taffy Delgado
2022-05
We board our parrot Darla with Pet Paradise. She loves it there. She is always taken such good care of. She comes home singing. She especially likes that she gets to see the other animals instead of being locked up in a room like some places do. I highly recommend this company. All the animals appear to be well cared for when I am there on drop off and pick up days.
Justin Line
2022-05
Very nice place to take your animal. It was clean and organized and I felt very safe that my dog would be taken care of.. The owner was understanding and helpful when we had to reschedule some dates. Our dog came home happy, will definitely book in the future. Thanks for understanding our situation and being flexible, it really means so much.
Monday | 8 AM-12 PM 4-6 PM |
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Tuesday | 8 AM-12 PM 4-6 PM |
Wednesday | 8 AM-12 PM 4-6 PM |
Thursday | 8 AM-12 PM 4-6 PM |
Friday | 8 AM-12 PM 4-6 PM |
Saturday | 8 AM-12 PM 4-6 PM |
Sunday | 9-11 AM 6-7 PM |
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