Walgreens

Andrea Herbert

2024-05

I just moved to the area this week. I have never been to this location before yesterday (5/22/2024), and I can honestly say I will never return. The pharmacy techs who helped me were amazing. All three were kind, and doing their best to troubleshoot an insurance hiccup. The pharmacist, however, was the most rude woman I have ever dealt with in any setting-personal, professional,social... Etc. I can't even begin to express how demeaning,obnoxious and pretentious she was. At first, I honestly thought it was a joke. I looked at one of the techs like "am I being punked? Where's the cameras?" I feel sorry for the associates that worked with her. They apologized for her behavior and were clearly embarrassed. They did mention that she is not the normal pharmacist, but I won't chance dealing with her again. This is definitely not the welcome I was looking for in a new neighborhood pharmacy.

Christine Shannon

2024-04

Waited on hold for 20 minutes to be told I have to come in store. I called so I wouldn't have to wait in line like usual.Went in store and the new trainee was nice but the one training him was very rude. I needed the medications history I've been on so I can research the cocktail the mental hospital put me on years ago, and if that's causing problems for me now.Did not get what I needed and the fact she was so fast to brush me off was very rude. I'm so glad I tapered off my meds and won't need to go here again.

brandi curtis

2024-05

Nothing like sitting on hold for 40 mins. For no one to answer the phone. I don't want to hear we are short handed because I work at a place that is short handed and I still manage to answer anyone's calls. Get it together

KNick

2023-10

This review is solely based on my pharmacy experience. The pharmacy is not what is used to be, gone downhill over the past year. Takes longer, seems to more mistakes being made, Get there an hour before closing, and they would not give me my vacs, said too close to closing time, I was only one there, how much time does it take for a shot. IDK, considering changing pharmacies now.

Kathy Ann Wharton

2023-10

Horrible communication, wrong script put in that clearly said void on it . Supposed to transfer from Kings because Kings couldn't get eye medicine in. They never did it. When I called to see if medicine was ready and came in following day like told . It was not and never was ordered.They were going to see if it was at another Walgreens and I'd have to drive there and get it and they'd call me back and never did. I had to re call yet again . They were still looking. I get a call about 530pm the medicine was brought to store and I could come get it. I said I'd have to come next day they said it would be ready. I go at 10a.m wait in drive thru only to get up to window and be told medicine wasn't ready I'd have to come back. I explained entire story and was told she didn't know why I was told that and medicine didn't come till after they closed and kept cutting me off and didn't wanna hear any of it and told me as she showed me her name tag she was the manager and now come back in 10mins. Why couldn't you fill it right then ?? Why because these employees and manager could care less it's not them who has been repeatedly mis lead .this is a problem with the Walgreens company . Dowlen road was no better and moving from N.J they were no better there. My fault for thinking after all these years they might have got their act togther. Never will I make that mistake again. I worked for a large pharmacy and THIS DEFINITELY ISNT HOW IT'S SUPPOSED TO BE.

Ryan Leger

2023-10

Have been waiting 10+ days now on a medication that was said to be out of stock due to shortage or back order. Customer service was awful. Called the Calder location and my prescription was filled within the hour.

Beka Golden

2023-09

Meera, the pharmacist at our local Walgreens in Lumberton, went above and beyond the last two days in efforts to assist us with coverage for a medication our 9 year old son needed. She was incredibly kind, patient, and I truly believe the world needs more people just like her! Thank you, Meera! You are SO APPRECIATED!

Maddie Morrison

2023-05

Today I went into walgreens at 1:42pm with 2 $5 bills in my hand, and got rung up for $5.94, gave the lady with short blonde hair and glasses my 2 $5 bills and she handed me $0.06 back and I told her I gave her $10 total and she looked at me like I was stupid and looks in the cash register and pulls out a $5 and $1 and tell me “this is what you gave me, I put both the bills in the $1 slot and was going to switch it around.” i said okay and left and told my mother who gave me the money. she sent me back in to speak with manager. i told the blonde lady “i need to speak with a manager, my mom said she gave me $10” and she seemed very annoyed with me and told me “well it’s gonna take a while because they have to look at the cameras” i said okay and waited. Her manager (an older lady) came out and i told her my situation. She then went and checked the the money. and the blonde lady said “i’m sorry for wasting your time” when i thought that was a managers job was to handle a situation like this? apparently it’s “wasting time”. She then went to check the cameras and that was the last time i saw the manager. The blonde lady then says “ma’am” and hands me the $4 that i didn’t receive in the first place. I got zero apologies from the blonde lady or the manager. Very unprofessional and y’all need to keep an eye out for the blonde short haired lady with glasses. She’s scamming others and this most likely isn’t her first time since she pulled out my “$5 bill and $1 bill” that i did not give her and had a plan if i said something. As for the manager, she didn’t not apologize at all and didn’t seem to think anything that she did was wrong. That’s the last time i will give them my service.

Bo Snider

2022-05

I am now officially done with this horrible pharmacy!They are slow as a snail, they've actually given me the wrong medication twice.They been confused about my refills," that were sitting there with remaining refills, and said I had none!"I've been made to miss my dosage twice due to their negligence!!!And the phone recording that inquires about your needs that does absolutely nothing!Waste patients time & patience!!YOU ARE FIRED AS OF TODAY, YOUR A SAD JOKE OF A PHARMACY...

JoAnne Chance

2022-05

After waiting in the drive thru line for 50 minutes for a COVID test, took test left. Got down the road they called and they did the wrong test. Now sitting in line again because they won't let me in the store, I'm 8th car in line I don't have COVID just need test for an appointment in Houston. Clerks need to read the paperwork they have and not assume what test to give. Besides that people picking up prescriptions are taking an average of 10 minutes per car. Way too long...get competent that can do their job.

brandon provost

2020-05

I take 2 prescription every day for the rest of my life. Every month I call them 2 weeks ahead of time to order my prescription since it’s too expensive to keep in stock. I get numerous text throughout those weeks saying it is ready and I have still yet to go there, pick up both prescriptions and walk out! Every time is my insurance, something isn’t ready, we didn’t know you needed both medications.If I find another place near me that takes blue cross then I am GONE! This place is absolutely tragic and I hate going here every month because I know they will mess something up!

Kimberly Allen

2018-05

The pharmacy is horrible!!!! Needing an eye ointment for very serious infection. Tech asked us to wait two different times and then to come back, that it would be ready. Only to find out they had lost the prescription and once found they didn't have it in stock, it would need to be ordered but it was too late to put an order in for it once it was found. Was told they wouldn't get it in for 2 days!! They received the prescription at 3pm and we were told this at 7:30pm!! Not helpful at all!! Staff not friendly! Will be moving all my family's business elsewhere!! Extremely disgusted!! Not the first time they have been out of stock on medication.

Macy Deng

2020-05

I didn't know the names of the people behind the pharmacy but they're all so nice and helpful. Got my flu shot there when I was pregnant last year and the asian dr was so patient and for a person who is afraid of needles he calmed me down with his smiles and patiently waited till I was ready. My husband was with me and we were impressed with him being so warm and professional. Today I went in late (almost their closing time) and they got my prescription like in just a couple minutes. The young lady behind the counter was very nice too and no rushing at all. As I was about to grab the medicine bag and hurry out, the same Asian dr showed up at the register, carefully asked to see if I knew how to take the medicine (which I obviously had no idea lol). He explained the medicine to me and reminded me to take it after a meal as it may cause stomachaches. I chose this pharmacy for my prescriptions by accident when I just moved to Lumberton a couple years ago and looking back at it, Ive made the right choice. I really appreciate their employees being so nice and professional. :)

Casey

2020-05

Pharmacy is awful. Twice now I have been out of my medication that I have to take every day for heart complications for days because of them. Most of the pharmacy staff is extremely rude and doesn't care about your health problems or concerns.

C Blanton

2018-05

Love the return policy on makeup items.Getting a Dtap will see how the do injections.Needed help, just asked and she was right there.

John Parker

2017-05

The Sundays ads are the best part of this store. I can get the things I need and use at chesper price than anywhere. Sign up for your free Walgreens card.

Mckinley Mclaughlin

2018-05

Some women named Carrie was rude! She must be having a bad day, leave ur problems at home or dont come to work!

Jon Torres

2023-06

Friendly service, bought a Pride Squishmallow there and some candy

Mark James

2018-05

Horrible pharmacy! Would rate them lower if I could! They are bad about over charging and do not let you know they can't fill your prescription. Until the next day!

Paul Marshall

2017-05

Good staff good selection kinda pricey

Jacob Harrison

2018-05

Not bad. I'll deffinatly come back

D Bess (d_)

2023-05

Fast and quiet

Elvia Courts

2019-05

Nice staff.Always friendly.

Sean Dunnigan

2019-05

Saved me money every visit.