Kroger

Frank G

2024-04

It's great to see more South American foods, the diverse products Krogers carries has been more and more pleasant. Great for more people of East Texas to try and enjoy!

five0pd310

2024-04

Love their variety but shopping without their loyalty membership is strictly for the wealthy. Checkout with the app and clipped coupons is really confusing. If you don't do it just right, you won't get the discounts. It seems to be a multi-step process you have to figure out on your own.

Lawanda Martinez

2024-03

I needed a vitamin that was good for my age. I went to the pharmacy clerk and she told the pharmacist. She immediately came out and told me what to get and where also if I didn't find it to let her know. If this pharmacy was on my insurance list I would transfer all my prescriptions to it because of her customer service. I never felt like I was being rushed or she was too busy although she was she still took time to help me, legendary customer service.

Ann Nix

2023-05

I went grocery shopping at this Kroger, today. The store and the large, free parking lot were reasonably clean. The workers I interacted with were polite but not especially well-trained: The gentleman at the deli misunderstood how much cheese I wanted by a pound, and the lady at the self-checkout startled me while asking if everything was okay, to the point that I got the feeling she thought I was trying to steal groceries. The bagging area at the self-checkouts is far too small to fit a cart of groceries, and the bagged groceries have to be placed back in the cart in order to ring up the entire cart of groceries. I was pleased that this Kroger's store carries Boar's Head deli items and that the produce was fresh. I appreciated the sales today: Half pork loins cost $2.49/pound; Kroger canned vegetables cost $.88/can; Rao's soups cost $3.49/jar; and Tostito's tortilla chips cost $1.99/bag.

Dallas 1962

2024-04

1 checker. l will not self check $200 + in groceries and bag them myself. selfess company profits over the customer service. bad policies. bad results. wonder why so many problems happens in store hourly. wasted energy on wasted stock holders profits. non Christian company with no Christian morals.Or they don't read the bible and follow it. But what you gonna do. It's walmart. But we all say god bless and we go to target.

Patrick Miller

2020-05

I would definitely recommend this Kroger purely for the fact i won’t shop anywhere else and have to drive over an hour to get here. The selection of items, common and unique are better than other retailers. The staff is helpful and the other night in went in late and a young last named Lauren helped me find two items i couldn’t locate. When it came time to checkout only self checkout was open and i’m not interested in scanning my own groceries so Lauren saw me and opened a register and checked me out. This employee seems to have great care for the customers and goes that extra mile. Y’all are lucky to have her.

REKSTATUS

2023-12

I gave their sushi a try and I know I have high standards when it comes to sushi but come on guys I’ve never had grocery store sushi that terrible. The rice was crunchy and tasted like they used way too much water and then poured off the excess at the end and that just ruined it for me the rice is the most important part of the sushi messing up the rice makes the whole roll terrible. Sorry guys just being honest everything otherwise was good.

Mr. KTE

2024-03

Older store that needs to be replaced with a modern Signature Kroger that has a bright open spacious welcoming environment. This one is small, cluttered, and feels smaller going down aisles that have the pickup order employees and their large shopping container bins dueling for product.

Jean Hinton

2023-05

Great store! Was looking for semolina flour online and found that this Kroger store had it in stock. Sure enough, there were several bags on the shelf. The store was clean and the shelves were full. Makeshia was very friendly and checked us out quickly and accurately.

Jennifer Pickens

2024-04

Well stocked shelves, a variety of products, and a very clean store. Prices seemed higher than some other grocery stores in the area, though.

Nervy jasmin

2024-01

Dell from Kroger curbside Longview is awesome! As well as the other guy, didn’t get his name. Thank you Dell for your kindness.

Tony

2020-05

Went to this Kroger for the first time today. I have been to a lot of Kroger stores. I think so far this is the worst Kroger I have been to. This store needs a remodel inside and out. The floor is falling apart and the parking lot is dirty and needs cleaned. The store is well stocked but seems like a smaller Kroger than others. The store staff are nice and it's also a busy kroger store. The gas fill up Is Tiny and they are out of all gas but reg unleaded.

E Footage

2024-04

Adding an update for the baffonery.Contact someone above the store manager if you're having issues with employees. Implement more drug test or fire the management. If employees feel comfortable with harassing or openly profiling customers, maybe management is the problem. Is this the streets or a place of business? GhettoDon't trust the manager Michael. He encourages and condones it

IamLovingAngelsInstead

2020-05

I love Kroger, they have great selection of products and the produce is always fresh, I also like the crab cakes made at the meat counter. The best part is that you can grab sushi on your way out!

John Vines

2024-04

The self checkout system is outdated and difficult to use to get your store discounts!

Ronnie Villa

2023-08

Allie from the Deli was perfect help!! Outstanding service !! She was extremely helpful and was the sweetest person ever!! I absolutely adore her! Can’t wait too see her again!

Kimberly Austin

2019-05

I love the weekly deals and great customer service. A young man named Jameel helped a father that didn't have enough money for his purchases, this young man is still in high school, the man was going to put some items back until the young man heard him tell his son, they really needed all their items. This young man Jameel told him not to do that and reached in his pocket, and gave him his tip money that he had made to get all of his items. This is rare, you don't see this a lot from our young people. Keep up the good work young man, Kroger is lucky to have a dependable and caring person like you.

Hollie Varden

2023-05

Woke up this morning to find someone had ordered a large order here with my account and credit card. I called the store to let them know and I spoke with Michael who explained that they actually already refused to give the order to the person who came to pick up because they could tell it was fraud. They checked the ID and since it did not match, they refused to give the person the order and immediately refunded my card (all before I even called). I am very appreciative of this store's effectiveness here. If I lived in the area I would shop here.

kyle kovar

2023-05

The prices are almost all 2 to 4 dollars higher than Walmart. The regular employees are typically very nice and helpful. On the other hand this store does have a few very rude managers. They refuse to allow shoppers in if there is less than 25 minutes before closing.

Lucy

2023-05

Recent prescription transfer to Krogers. Professional fast friendly pharmacy. Helpful floor and checkout staff. Liking this older smaller hometown grocery store. Sushi chef and unusual items a pleasant surprise. My rewards rollover so got 20cents/gallon discount. Nice!

Andrew Hale

2023-05

Store should be closing at 1AM everyday however the ladies that work the self checkout (since that's all that is open between about 10PM and 1AM) lock the store doors anywhere from 12:35AM to 12:45AM. They refuse to let anyone in. Starting around 10:30PM they get on the intercom and tell customers they have so many minutes left before store closes and if you have a lot of items you have until about 11:30PM to check out. After 11:30PM it is 15 items or less.Also be prepared to hear that message every few mins. If the ladies that work that late "have to leave directly at 1AM" or "be in bed as soon as possible" they should have another employee working it instead.You will get denied entry at 1240AM when they close at 1AM even when you tell the lady you only needed milk.Kroger do better!

Mila Cargil

2022-05

It’s a good store where you can find everything with good prices

Tim Parker

2023-05

Has been some time since my last visit, but it was awesome. Prices are comparable to Brookshires. Kroger has better selection however. Clean well organized store. It was nice not to have to compete with the personal shoppers like at Walmart.

Tim Hunter

2023-10

The wine section is disorganized. But it's an ok store. The staff are very friendly and helpful.

Elise Morton

2024-01

Allie from the Deli was perfect help!! Outstanding service !!

Darius Denton

2024-01

I went in there and all of the stuff is out of date and not rotating properly

Jack Buttram

2023-05

They are not friendly. Most of the workers look like they are are angry most of the time (there are a few notable exceptions). The checkers at the self checkout are inattentive and usually seem more interested in chat with each other than helping customers. I have actually been accused of shoplifting by a manager here. He followed me to the parking lot then told me I didn’t pay. When I told him that I had paid and showed him my receipt, he just told me to come back inside. Once inside he took me a self checkout with the payment screen still up. I told him that that was interesting and all but I was using the lane next to the one he showed me. He just said “ok” and walked off.The food selection is decent but inconsistent.

Joseph Tucker

2022-05

Posted hours are until 1am. They lock the doors at midnight. Some people work late hours and only need a quick in and out. If you're going to close at midnight, then make that your posted hours!Once a loyal customer, but forget about it.

Tracie Kenlo

2023-05

I was gonna transfer prescription and use the 50$ coupon but the ignorant pharmacy said sorry can’t use coupon if you’re on government assistance (which I said ok that’s fine) yet she assumed I was and still turned me away. She still turned me away assuming that was the only reason I was there after I said that was fine which was a 300$ a month transfer! Ignorance is a bliss

Daniel Martin

2023-06

It's expensive just like everyone else. Have always had a good experience with employees. Just a fair warning: they have a charge for cash back now, and they no longer have cashiers.