Veterinary Wellness Center of Little Elm

Madison Moline

2023-06

Dr. Kingkaystone is extremely knowledgeable, compassionate and warm. She takes her time with my two golden retrievers and goes above and beyond during visits and procedures. My oldest golden retriever had a mass removed from his mouth and Dr. Kingkaystone called the next day to check in on him, making sure he was back to his happy self! Every staff member at Veterinary Wellness Center is highly professional and caring. Highly recommend taking your pets here!

Tixie Perry

2023-05

One of the best vets I’ve ever been to. I’ve tried several and none of them come close to how wonderful it is here. I take all my pets here and will continue to. My dog got diagnosed with diabetes and we thought we were going to lose him, but he is doing so much better since being treated here and all the staff was so kind. Dr. K is fantastic and tells you exactly what’s going on and how we can treat and help! I feel so safe with my pets in their care, they feel like family.

Bridget Ray

2023-05

The staff and vet are amazing .we felt very at ease and took kitten and with their care concern support .amazing find just around the corner.the entire staff from front office to techs and dr were great. Ours bunnies dogs and now kitten have all had a great experience

Pete Sager

2023-06

Loui, the best dog in the world,(my world), deserves the best. From entering the vet clinic to the departure, EVERYTHING was absolutely perfect. They are kind, passionate and very knowledgeable. Thank you so much and will see you soon. I recommend them to anyone needing pet services.

Toni Cookson

2022-05

Overall the Vet Techs were dismissive, lacked expertise, had not looked at my kitten ‘s Vet records, were rude, and treated me with contempt.The ladies up front are terrific and very nice though.My newly adopted kitten had several visits here for shots, a spay, and follow ups, etc, because this was who the Vet Little Elm Animal Services used prior to my adopting her, and she had been very ill with several illnesses at the same time, including a virus, tapeworm, ear mites, and an ear yeast infection.Today I took her here for another shot, and I thought to also have her ears tested to make sure her ear yeast infection was gone. She did receive her shot, but they would not test or look in her ears to make sure the ear yeast infection was gone.The 2 vet assistants came in the exam room and told me the kitten needs to lose weight. I asked what she should weigh, and they said she should have gaine around 1 pound a month. She is almost 8 months old and weighed a little over 7 pounds, but she had just eaten. Her belly was distended and I mentioned that as soon as they walked in the room. I asked if she could have a medical issue causing the distention, because she had been so sick when I took her home after adoption. She was so sick this vet had me pick her up, because she was too sick to be spayed. They ignored me and insisted she was over weight and needed to go a dry food only high carb diet. I asked about her being a carnivore and the problems that carbs can cause in cats, and they had never heard of that.When I mentioned her prior illnesses, it was obvious that they had not even looked at her records.They kept insisting she was overweight and needed to go on a diet. But, they wouldn’t tell me what she should weigh or how much weight she should lose. They would not tell me how much high carb dry food to feed her. They just said read the bag. They would not give me any list of possible high carb dry foods that would meet their requirements. They did not take any of my questions seriously, and they treated me with contempt. Most vets will write a prescription for the special pet food for pets with issues. They did not address her distended belly.Update: I took her to Katy Trail Animal Hospital. Her belly distention had resolved itself without going in any high carb diet. I told them that Veterinary Wellness had told me that this kitten who was starved and emaciated when I adopted her was now overweight and needed to go on a high carb dry food diet. They examined her and told me she was absolutely not overweight and definitely not to put her on a high carb dry food only diet.

Andrea Tucker

2023-06

I AM DEVASTATED! UNCARING VET! I WOULD NOT RECOMMEND THIS PLACE. I took my dog in because over the past two days his breathing was labored, he had a dry cough, and he was not eating or drinking. The vet took x-rays and determined he had an enlarged heart and a collapsing trachea. Apparently, this condition is common to smaller breed dogs. The vet gave him two prescriptions, one to stimulate the appetite and the other for his cough and said I'll see you in two weeks. Never did she show any signs of urgency in her voice or concern that I should consider having him euthanized because he might only have a few hours to live. Unfortunately, twelve hours later Sprout passed away. The next morning I contacted the office to inform them about Sprout's passing, and I still have not heard from the vet to offer her condolences or asked what happened. SHAMEFUL!

Brandon Swenson

2023-11

Let me start with I have been to this vet for several years, and until recently (2023) I have been generally happy. The other reviews stating high prices, rude service, and no care attitude are definitely CORRECT. I typically went to this office for routine care and grooming; then when they repeatedly lost their groomer, I started going elsewhere. I was enticed back October 2023 by discounts off grooming, which my dog also needed a cyst removed and to be spayed so I had all this done. Long story short is the entire experience was met with A.) MUCH higher charges, more than double on the grooming with no communication upfront, only at checkout. B) After spending over 1K between the surgery, ear cleaning, anal glands, and grooming for 2 dogs, I have a dog that still has ear issues and anal gland issues, mind you immediately after they were done, and all this office wants to do is KEEP SELLING YOU MORE. "Another ear culture" a week after paying for one and for meds. When I expressed concern with paying for services not resolving issues I was interrupted and talked down too. When I went back to have stitches removed, one had pulled out and my dog had perhaps gave a little chew to the area. I asked if I should bandage and keep it clean and apply antibiotic ointment and let it breathe other times. I was told "Neosporin" isn't going to cut it. You'll need these 2 prescriptions that the desk will go over with you. Desk is like yeah that's 55 bucks. Take this 2 times per day with food (no mention on the special diet they KNOW these dogs are on) and this solution needs to be applied every 12 hours for 10 days and hold it on for 20 minutes with a towel. Essentially every opportunity to sell me something was taken. Well 3 days after this the "Neosporin" that wasn't going to cut it has sealed up the small cut remaining from the stitches. I refused additional treatments and suddenly the following day Animal Control gets an anonymous "tip" that my dogs are left outside with no shelter or water. How interesting???? Anyone in my neighborhood can plainly see the large patio that is in the yard that provides cover, it is unmistakable; so only a frivolous complaint, which is unfounded would make sense. I cant say it was this office for sure...but nothing else makes sense. Stay far far away unless you have money to burn on PURE GREED and Uncaring Capitalism. Furry Friends Per Parlour and Little Elm Pet clinic will continue to get my business. At least they are transparent and things get accomplished with a smile.

Robbin Jordan

2023-05

These guys are great with my pupper, kitties, and always make time for us. They show great concern and care when there are issues and work hard to resolve them so our babies feel better.

Katie

2023-11

Listen to the bad reviews. I gave this vet too many chances and unfortunately, it’s her alone, the reason that I would never recommend her. First off, her prices are way more expensive than most and I would be more than happy to pay if she was a decent person. But no, she’s very rude and condescending. I don’t have children, so my dogs are my children. This vet is less than a mile from my house and I’d rather drive 25 minutes than go to her. She made me feel like the WORST pet owner when I brought in a friend’s dog to help him with his busy schedule.So, my first negative experience with this awful vet was when I brought my boyfriend’s dog in for his yearly. She kept on talking about how his 2 lb weight gain from last year was unacceptable and that she is very unhappy with this change. She made me feel like I should have this dog taken away it was so condescending. This dog had zero health issues and he wasn’t obese by any means. I could not believe how she was talking to me. The vet tech must have had experience with this before, because she mentioned that she didn’t agree with how I was being treated and she couldn’t have been nicer.Fast forward to when my dog got sick and my husband brought her into this vet because it was semi emergent and they were able to get her seen. My dog was diagnosed with diabetes and they started her on insulin. K so, this vet gave me zero information even when I called to find out how to navigate this. She also said there was no reason to buy a glucometer… yeah my dog would be dead if I listened to that. I didn’t listen and ended up buying a pet glucometer and when my dog was acting weird, her sugar ended up still being so high. When I called the vet to let her know and she asked details on how I gave the insulin, I said that I made sure it was a milky consistency. This vet then repeated what I said to a coworker… they laughed.. and then said I must have done something wrong. I was SHOCKED, because I was so worried and almost to treats worried about my dog.YALL… do not go to her… she’s the worst!!!!!!Can’t wait to see the condescending reply by the office. Let’s see how they justify my review, like the other responses I’ve seen. Also, I wouldn’t try to say you don’t know who I am because I received a post card with my dogs information on it this week with both their names and what they needed done.

Doreyah Reese

2023-10

I taken my dog in to see if, she had ticks or flees. The next thing I knew they gave me a quote of three hundred and some change. However, I tied my dog in the trunk of my car with a belt, for one reason if she had something that was contagious I did not want it to spread through my car. When coming in I just happen to have the belt. The office manager accused me of whooping my dog, said she seen me in the camera, and said she was going to call the police. I did no such thing, and she couldn’t find anything like that on camera. If you of skin color, I advise you to take your dog else where. Karen is racist, and tried to take me off my square. They tried to over charge me as well.

Melissa.M Williams

2023-10

Dr. K and her staff are very lovely!! I have a "difficult" (he's an angel) cat and when I explained this to the Dr she completely understood and has always been very good with my furbaby!!! Thank you all for everything you do for my Sylvester

Erica Funchess

2023-08

Staff is great! They are always gentle with my dogs and really care about them. Dr. Kingkaysone is the best! I've been bringing my dogs for over 5 years. Love this place!

Delana Adams

2023-05

The vet staff and Dr. K are so amazing. They treat us and our dogs with such care and respect. I've never felt like our worries weren't being listened to, or questions not being answered. They always remember us and our dogs little quirks! We've even moved away at one point and still drove the 30+ minutes to get to them. We love veterinary wellness of little elm!

Wannessa Badger

2023-09

What a lovely veterinarian office and team! Their office is so clean and peaceful. And the staff is so friendly and patient. I really appreciated how much they helped my doggie and me.

Emily Mosolf

2023-07

Called this morning when our dog’s health took a very unexpected turn earlier this morning. Completely dismissed our pet’s emergency situation and told us to go somewhere else. Whoever my husband spoke to on the phone was rude and condescending. It caught both of us off guard as you don’t expect that from a care facility, especially when it’s the e vet you’ve used for the past 1.5 years, that knows your dog and her history, and you’re calling about a sensitive and highly emotional situation. Even if you were unable to see her - which when I took our dog there I had to wait for a scheduled appointment due to an “emergency situation” but I digress - there are about a million better ways to handle it than being unprofessional and dismissive. I am dumbfounded. We will be finding a new primary vet ASAP.

Jackie Valderas

2024-01

Wonderful facility! They always take great care of my boys and friendly customer service.

Linda Bryan

2024-04

Staff was very helpful and as a Senior they found a discount for me

Emily N. Hart

2022-05

They always have gone over and beyond to take care of our two fur babies! They care, are very personable and responsive to requests and happy to answer questions. They want your dog to be healthy and happy and you can tell. Their pet app they use makes it super simple to get reminders, request visits and get other valuable info.I would highly recommend.

Freddy hernandez

2022-05

I cannot say enough about the staff! Our dog can be a handful, to say the least, but their level of patience and care appeared effortless! He has never been quiet once in examination with other vet’s but, to my surprise, not only was he quiet, he was also cooperative. Their patience and experience was exemplary!

Kendall Jones

2020-05

Just in case I didn't post already, this Wellness Center is fantastic! They are professional, friendly, and knowledgeable. They saw my pets immediately as a walk-in new client. I wasn't expecting it, but they didn't want my pup to have to go through the holiday with an ear infection. Their pet portal and available technology features are easy to setup, navigate, and help you keep track of your appointments and pet info in one secure location. Excellent service and care from everyone who was working.

Mimi Sandoval

2020-05

We took our new pup Wrigley for a check up a few days after receiving him, to make sure his shots were up to date and everything looked good. The staff and Dr. K gave us great information about puppy care and were so wonderful with the guy, I brought my other senior dog to see them the following week for a long overdue vet visit. She's normally very anxious, but they took great care of her and gave me info about transitioning her over to a senior regimen. The extra touches before sending their patients home is very much appreciated. Thank you guys!

Solid Rock Productions LLC

2023-08

This vet was very Caring and understanding. I love them!

John King

2023-05

First time there and had a great experience. The vet and tech were both very professional and cared about my dog's health. They were on time and took care of everything perfectly.

Hunter Peach (JustPeachyMedStudent)

2019-05

Everything was absolutely great! Very friendly staff! They are very reasonably priced and gave me the most cost effective options for treatments for my dog and I truly appreciate that! Most other vet offices prescribe the most expensive treatments first just to get extra money when the cheaper option works just as well. They discussed every option with me and let me truly make the decisions for treating my dog. There were no hidden fees and no surprises when they told me the prices. Will definitely bring my dog back here!

Jeremy Ray

2023-05

All the staff were incredible with our pet rabbits. It was suppose to be a regular wellness visit but a laceration was noticed on one. They promptly stitched it up.. They do treat exotic pets and are very knowledgeable.

Erica Martinez

2020-05

I brought my Bichon dog to get groomed and I couldn’t be more pleased with my visit. The staff was friendly and explained in detail the process. The groomer and I had a chance to discuss my dogs grooming since he does experience some anxiety during vet visits; she carefully listened and provided me piece of mind. I also liked that his grooming was done very quickly (within 1.5hrs) VS other groomers who have taken hours. The best part was that he looked so cute, perfect haircut!

Scherrie Lawrence

2022-05

We are very happy with this vet! She works well with large pups and does a great job keeping them calm. The staff are always friendly and helpful. The clinic is very clean. We will continue to see them!

Deb

2021-05

We reached out to VWC for a grooming appointment but were delighted to learn that the veterinarian was available to give our little Schnese a quick look over. As is true with humans, relocation to a new home can be most stressful to a pet. Our fur baby was treated with TLC from the moment we dropped her off until she we picked her up. Karin was an exceptional groomer who gave Luna lots of special attention. I was so impressed with the front office staff as well! They were very receptive and resourceful to us. I would definitely recommend this team - and especially Dr. K - to care for your family pet.

Whitley Lubin

2023-11

We've always had a great experience here. The entire staff puts up with my crazy and yappy dogs!

Michelle Schaffner

2023-10

Yall are great, keep it up. Jack walks out of your office so proud, head held high. I suspect you are going him some special treatment when he goes back for his nail trim and shot. :-). He thinks he is VIP!