CVS

Crystal Stephens

2024-01

They never answer the phone and you better be ready to wait at least 24hrs to get your meds even if they tell you they will be ready in an hour. Pharmacist seems to do all jobs from filling the prescriptions answering the phone and waiting on customers which slows everything down not sure why he doesn't let the other employees do their jobs.

Katherine Degollado

2024-02

I have lived in several texas cities and this is literallyyyy by far the very worst location I've ever been to, whether it was on the phone or in person!! Your better off sending your prescription to a lubbock pharmacy and making the drive!!

Richard Lewis

2024-02

Every time I try and pick up medication, they are never ready even though they were called in 24 hours prior to me picking them up.

Margarita Herrera

2023-05

Made a covid test appt for 10am went thru the drive thru like you're supposed to. Just to waited for her to tell me the only person that can get into the computer for this won't be in until 2pm...what ok. Come back at 2 wait and wait again just for her to say there is no appt in their system 😕 ok. Went to the parking lot made an appt again for 2:50 made sure I got a confirmation# this time and went thru drive thru again!! Waited 15min!!! While she looked at that computer screen and finally called someone else over, all this time not even looking my way, to finally tell me my ins doesn't cover the flu testing it offers . Problem is she didnt even say I'm sorry for the wait NOTHING! BAD customer service!!

Raul Rodriguez

2024-01

They never answer the phone never have medicine in time. Customer service is awful

Kassidy Hill

2023-05

I have an incredibly painful medical condition called GBS, and have to see a pain management specialist for it. My doctor called in my pain medication to this pharmacy and the pharmacist literally refused to fill the medication because he thought it was “too much”. He is NOT a medical doctor, and has no right to not fill a prescription just because of what HE thinks the amount should be.I have never even heard of such a thing happening, and am absolutely shocked that this man can be a pharmacist:

SanJuanita Alvarez

2023-05

It's been a very nice experience, they do help, very helpful and friendly, this week was different they had all there merchandise dot marked, for our Wellscare shopping,made it super easy for me to know what to choice from .Need to say, super customer friendly, I don't see much anywhere else .

Courtney Henson

2019-05

TERRIBLE customer service. At 8:30am they tell me that they do not accept my insurance (blue cross blue shield) and that it will need to be transferred to United. I call united and they immediately request the transfer. After 4 HOURS, United still hasn’t received it. When I call CVS again, the girl is horribly rude and tells me “the pharmacist has been really busy. He will get to it when he can”. Will NEVER attempt to use CVS in Levelland again.

Earl H

2022-05

Make sure you pay attention to what the drive-through is what they keep changing it around every time you turn around. Also if I was you I would just go in because they drive through takes forever been sitting for 20 minutes waiting on one car...... I don't use this pharmacy but somebody I'm picking up their scripts for does I don't use this pharmacy for this reason they take too long. Went in instead of waiting in the damn drive-thru got my script in 5 minutes versus the fact I've been sitting out there for 20 plus......so sad...

Kim Alaman

2019-05

I have been getting my son's medicine every month here for years. I finally called to see why we haven't been contacted, the new pharmacist apparently didn't think it was necessary. The techs are only doing their job and have to hear the upset customers, that's why I gave a 2 instead of a 1.

Christopher Crouch

2022-05

Had an appointment for a covid test for travel at 10am. They finally got to me at 11am even though nobody else was there. I could see the pharmacist on her phone through the window while I was waiting. Very unprofessional!

Shelby Cearley

2022-05

I enjoy popping into CVS, and I particularly love Carepass. That saves me SO much money, and I get more Extra Care bucks.

Kaitlyn

2021-05

Great place to get a passport photo taken or print photos at the kiosk. I don’t like CVS’s reward system, but that’s not this location’s fault - that’s a corporate thing.

Ariel Infante

2023-09

New worker that stand behind me and watches me check out I think it’s creepy

Desiree Huckaby

2019-05

I love our CVS...the staff is so helpful and the manager is awesome!!!

Daena Guillen

2021-05

I Love their makeup selection.. and hair products

Latisha Garrett

2022-05

Great place to shop

Monserrat Avitia

2021-05

my friendly and takes care of you very well