Dairy Queen

Victoria Ford

2024-01

This has got to be the worst DQ I’ve ever experienced. The wait was okay, I order grilled chicken so I know it’s gonna be 7-12 minutes which is standard. The lady who gave me my order said “thank you,love you,bye!” As to rush me out of the drive thru after I had been patiently waiting. Then slam the door shut immediately after handing me my food. They forgot to give me my receipt, and when I did receive it I could only make out a portion of what’s on it because they’re almost out of ink. The sandwich was odly very salty but I dealt with it, my ranch was literally expired. It tasted so disgusting and smelt awful. I had not had anything to eat so again I took it in stride. My last straw after was the pubic like hair in my food. I completely lost my appetite, not to mention I know for sure it was not my hair because mine is light brown and the hair was black. The lady told me oh it came packaged like that with the hair. If you put hair and chicken on the grill together the hair would burn. I’m never coming back here so gross.

zanne Christman

2024-01

Customer service is not their forte. Never a smile to be seen and short with you. I literally ordered a banana split, and when i got home, I realized there was no banana. I called back and asked them to make a new one and was told that they had been out of bananas for a week. Why sell a banana split when you have no bananas. No offer of refund or an apology whatsoever. Whoever manages this place should be fired, and every employee retrained on customer service and hospitality basics because they miss the mark in every way. Also, their hours are sporadic. They showed to be open till 10pm, and when I showed up at 845, they were closed.

Jesse Matlock

2023-05

Just left this DQ location after ordering 5 Hunger Busters with the works, Ketchup, Mayo and Mustard and 5 Lg Fries. The lady at the window was short and rude.Usually you get a receipt on the bag, or in the bag, when you get your food.. no receipt here.A while down the road, we realized they didn't add any ketchup or mayo.. on any of the burgers.Poor service, poor attitude and poor food prep. Not happy.We usually go to the one off HWY 11, when we do get fast food, and they nail it, every time. Sad this location can't fulfill a simple order.UPDATE: 06/10/2022-Ok, so with thinking it could have been an 'off' day for their team, etc.. we decided to give it another shot at this location.We ordered 4 Hunger Busters with ketchup, mayo, mustard and all the veggies. The lady, who was rude last time, came to the register as if she'd recognized the order and talked with the young lady handling this order - the second lady was polite, if short, in her responses.We got the burgers and checked that they had the condiments ordered.. they did. YAY! On we go....We went home to find, and I'm not kidding, I believe they purposefully smashed the burgers. I opened my burger wrapper, took a couple bites and realized, "This thing is almost flat!" The burgers weren't pressed into the bag at all.. but EVERY SINGLE burger bun was flat, smashed flat.. like someone was trying to be funny, or vindictive, and smashed them on purpose. Ok. Whatever. You got us for ordering what we wanted. Shame on us. We get to eat flat burgers. #end-sarcastic-rantYeah, won't be going back to this location.IF there is a manager on-site they are either inept or complicit by allowing their team to provide such exceptionally poor service AND. I hope this gets run up the chain.. so there can be some positive changes made here.

Summer Crockett

2024-04

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William Sadler

2024-03

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Chris Owen

2023-07

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Blake Harvey

2023-12

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Cypruss Allen

2024-04

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Tori Ruland

2023-06

restaurant was NASTY! there were 3 customers in there when we walked in and every table was gross and covered with food residue. I waited on the restroom and a staff member came out without washing her hands. (Sink was dry and I didn’t hear the very loud paper towel dispenser before she exited) on my way out the door discovered she was the cook! We didn’t stay to eat. A restaurant with that few people in it at 2:00 in the afternoon, should never have dirty tables, much less staff that can’t wash their hands!

T Guynes

2019-05

Very busy location - well attended by locals - wish the restrooms were cleaner - very busy but kitchen staff seemed to keep up - our food was wonderful - I ordered a chicken salad and it was very good - popular place with a pleasant wait staff - nice recommendation - Hunger Buster is my favorite

Nathan Mahoney

2023-06

A man who worked at the DQ 6/05/2023. And got off around 7:30-8:30 was seen blowing cigarette smoke in a BABY’S FACE!!!! He did so at the Sonic down the road!!! You will never get my business again and I will tell everyone I know this story!!!! He was a larger Hispanic male maybe mid 30s early 40s. Do the right thing and find him and fire him.

Ryan Hambleton

2023-07

We're local waiting for 20 min in the drive through and one of there 14-16 year old employees called my wife being 45 hun and disregarded her issue told me all I need to know about these privilege kids coming up and pretending to work part time. I own a business and deal with alot but from this point on I'm over supporting this local business....

Staralien7 (Staralien7)

2023-05

We get takeout here often, mainly because there are few choices in this small town. That said, the service is usually good, the food is really good, and most of the staff are friendly. It is a little bit of wait for your food, but it is always freshly made.

Barbie Sedgwick

2023-05

They are improving regarding service and food quality. Keep up the good work!I don't eat there (drive through window only) so I cannot speak on atmosphere.

Judith M

2023-09

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Amber Wagner

2023-05

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Kellye Blankenship

2022-05

I’ve only been to this location twice first time I was in a hurry with 3 kids running to do a job in OK, the Second time I went the lobby was being cleaned about to close but the trailer and truck I was hauling would not fit through the drive Thru wisely.. So they did allow us to order it to go The Both times I have visited this location Every employee I interacted with has been helpful, courteous, kind, & Friendly!! I hope to visit when I’m not in a hurry and during the daytime

Barry Peirson

2023-09

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Daniel Cruz

2023-07

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Brenda Lyons

2023-08

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Jim Boland

2024-02

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Alfonzo Meza

2023-09

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Jo

2019-05

Dairy Queen is always a good stop in this town. Since our hometown one closed, we love to visit them when we can while traveling. This one did not disappoint us, either. The usual great food, friendly staff, and large portions. They did get part of our order wrong this trip (we used the drive through) but as soon as we came back they made everything right without questioning it. Definitely worth the stop!

Amanda Bishop

2024-01

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P&D Bradley

2020-05

If I could give negative stars I would. Been there several times and service is slow and or terrible. Today went thru the drive thru.....after sitting in the car waiting for ten plus minutes in the parking lot. I went in and waited saw several orders on the ready to go out shelf. Was asked if I had been helped. Stated drive thru wait after being inside 5+ minutes my order was ready. It was on the ready to go out shelf the whole time. Needless to say I will drive to a different one from now on. The service is slow and terrible maybe get organized or new management. What you have now isn't cutting it.

Deryck Bunch

2021-05

WORST DAIRY QUEEN IN TEXAS!!if I could give negative reviews for this so called restaurant I would, I waited for an hour for my food, not to mention the poor people that came in after I did that were told that it would be a 1-2 hour wait before they'd get their food. Everyone in front of me were getting refunds because they couldn't wait any longer. The staff wasn't wearing masks or gloves or hair nets. The workers were fighting with each other the whole time too. An overall awful experience.... Negative 5 stars!

Abelardo Torres

2022-05

I came here for dinner through the drive thru on a slow night (literally the only car). When I was ordering the attendant was rude and I felt like she was rushing us and we were an inconvenience to her.Thankfully they didn't take long for them to get us our food though.When we finally got home and opened up our orders they had shorted one of the orders.

Robert Young

2019-05

Didn't have curly fries or onion rings and even breaded chicken sandwiches.Looks like someone needs to learn how to order food for the restuarant.I ordered at 7:25 three meals and finally got my order at 7:40Not bad but considering their out of most everything on the menu that seems a little slow.They need to pick it up......

Katie Fisher

2022-05

I called to check the hours at the Leonard location...an employee who answered the phone said they closed at 10pm. We got there at 9 and the door was locked. 3 workers inside doing nothing. Wouldn't acknowledge we were at the door. So, I called back considering I had just spoken to someone 15 mins before, and none of the workers could be bothered to answer the phone. We will never return to this location. If I could give it a 1/2 star, I would!!!

Richard Perez

2023-05

So last night my order was messed up again as always When I pull backup to the Dairy Queen All staff is outside conversating When I pull up to the drive through window They said I should have stopped at the Speaker To order My reply why why stop at the speaker when I'm not ordering I already ordered but yall ordered you'll mess it up They seem to get an attitude with me because I broke up their little Pow wow I was the only person at the restaurant it was empty When they messed up my order again They're about to get a visit from the health department hope thope they're up to code I will do everything in my power to make sure there's a new restaurant opened up in the same location With fair prices good service And great food something that Dairy Queen lacks The owners should be ashamed of their staff and themselves