4.9 (81)
2839 Junction Hwy, Kerrville, TX 78028
(512) 766-5011
eterneva.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sally Showman
2024-03
What a treasure! Having a loved one pass is crushing. Somehow in the whirlwind of grief and planning my dad’s funeral, my sister found Eterneva. She suggested we make diamonds from my dad’s ashes. I am so incredibly glad she found Eterneva and that we all moved forward with making the diamonds. Eterneva as a company is gentle and nurturing. You feel cared for as they walk you through the process of diamond creation. If I were advising a friend on the process, I’d tell them to be patient and let go of a timeline expectation. Our diamonds took longer than expected and it was hard to wait, but it was worth it. I find myself touching my ring and acknowledging dad several times a day. He’s even more present in my life now that I’m wearing this beautiful ring. What a beautiful tribute to a beautiful person who lived a beautiful life.
michelle oliver
2024-04
Losing my only son was the hardest thing I have ever experienced and still am. He had told his fiancé and me one night at dinner if anything were to ever happen to him he wanted us to have diamonds made from his ashes. As hard as it was, we followed through with this wish. To say we are in love with our final pieces is an understatement. The quality is beyond perfect. They made our entire experience a positive one. They were in constant communication with us both throughout. I cannot thank Kelly, our personal specialist enough. She was here for us and answered all of our questions. He will always be with me. 💚
Amy Callister
2023-12
Two years ago I lost my 15 year old daughter to natural causes. My daughter was always about sparkles and glitter. Serendipitously, she and I had watched Shark Tank years before she passed, and saw how loved ones’ ashes could be turned into diamonds. As a young teenager she told anyone that would listen that she would one day wear her mom and dad, and when the day came, she too would be a diamond. We would laugh and figured these were the extravagant musings of a teenager. When faced with tragedy, we didn’t hesitate in contacting Eterneva, and from the very first call, they honored my daughter. They called her by name, and spoke about her interests. Every communication included a picture of her. Throughout her journey to the beautiful diamond she is today, they would send me thoughtfully curated videos, so that I would know where she was and how it was going. I love that the company was born out of grief, to help others heal in their grief journey. I love that they have researched grief and honor the ones that are gone in such a respectful way. I felt that my daughter was always in hands of individuals that honored her. I would recommend Eterneva to anyone that has unfortunately joined this journey of grief and loss. May you find peace, comfort, and healing.
Brittany Ryan
2024-04
I’d highly recommend Eterneva to anyone who is searching for a way to memorialize their loved one who has passed! They helped me through the grieving process and kept me up to-date on every step of the process. Cannot thank them enough for such an amazing outcome.
Erin Gambolati
2024-04
I had the most wonderful experience working with Eterneva, but as is apparent from other reviews, this is not atypical. Every single person that I came in contact with throughout my journey was kind, thoughtful and managed my expectations to the highest degree. I was brought into the Eterneva family with a personalized welcome, and was kept apprised with constant updates (Thank you, Kelly!) throughout my one year journey. My finalized product, a gorgeous ring with a green diamond for my mom, is more than I could have ever imagined. This company is incredible and I will continue to recommend them to everyone I know.
Devin Zimmer
2024-01
I sent my heart dog's ashes to be made into a diamond. I chose a .4-.49c, heart cuts green diamond and had it set in a ring with filigree and two pink sapphires. The whole process was extremely cathartic and beautiful. It took about 13 months from sending to receiving. I ended up documenting my whole journey on my Facebook page and Instagram. I would 100% use this company again. Everyone was so compassionate and lovely to work with. I get compliments on my ring all the time and even other people get teary when they see it. My girl was very special and needed something equally as special as a memorial. I am so, so glad I went this route.
Fields Lanita (Resilient)
2023-12
My diamond was made in about a year. They save enough Carbon to make up to 4 diamonds, so I don’t have to send any more ashes when I want to make more. The team is very friendly and knowledgeable. They partnered with an insurance copy to insure the diamonds. They have a cool wall of pictures of loved ones. They gave me all kinds of trinkets and their jeweler designed an amazing setting for me my diamond.
Sydnie Konjevich
2024-05
I can’t recommend this company enough. I recently lost my father and wanted to create something special to remember him by. This entire team was beyond respectful and kind throughout the entire process. They provided updates at every stage and even included pictures and videos to keep me in the loop. Every person on the team was so friendly and easy to get in touch with. I highly recommend going through Eterneva for anyone looking to do something like this for their loved one.
T K
2024-03
When I heard about my father's cancer it was beyond overwhelming. Over the weeks that followed, I felt a deep desire to find a way to keep his memory close. That’s when, as fate would have it, I stumbled across a Shark Tank episode with Eterneva right there providing my heart the answer it needed. I sent my Dad a text that evening with the idea and the ask if he'd be okay if I used some of his ashes for a memorial diamond - to have him with me always. We later talked more in depth about it and cried, from the pain of his suffering as well as the joy that we would still be connected after he passed.From the initial inquiry to the delivery of the diamond, the team at Eterneva made the entire experience very easy in a sad time. What stood out was their genuine care and understanding. They took the time to listen to my father's story, his passions, and what made him unique. It wasn’t just about creating a diamond, it was about crafting a meaningful tribute. I’m grateful to them for turning my vision of a lasting tribute into a reality and now have a beautiful memorial diamond ring, with a color that matched my father's eyes, with me every day. I am beyond grateful to Eterneva for providing the opportunity to carry the memory of my father with me forever.
Jodi Hunniford
2024-01
1.5 years ago, I lost my husband/soulmate and best friend to Brain Cancer at 52.1 month prior to his passing he told me he wanted me to turn some of his ashes and my hair into a diamond after he passed; a diamond that sparkled, brought beauty, memories, light, warmth, love and a smile to my face everyday while wearing it. Unbeknownst to me, he had already researched this idea and found the best company out there, but no surprise, as that’s who he was. All I needed to do is follow through with his request.There aren’t enough words to express my positive experience with Eterneva. They made me feel like family from the second I reached out, right up to my husband’s homecoming. The Eterneva family, truly understand and care, they live by love, care, compassion, empathy and understanding. They walk the grief journey with you, hand in hand. The team is very professional and knowledgeable. They are prompt to respond to questions and keep you updated and well informed along every step of the way. I’ve never experienced such profound communication from an organization; giving 5-stars is underrated.This has been one of the most amazing experiences of my life (the other, being with my husband); 1 year 3 months later and he just arrived home.Thank you Eterneva and a huge special thanks to Kelly; you made this journey very special for me – forever grateful.Would highly recommend.Nurse - Canada
Lauren Flanagan
2024-02
Absolutely amazing experience from start to finish. Everyone was so kind, caring and supportive, they truly made me feel like family.I lost my true soul mate dog to cancer and can think of no better way to memorialize him than with a beautiful diamond. It is as brilliant and amazing as he was. It feels good to know a part of him is with me forever.
Bethany Sparks
2024-04
Eterneva made a beautiful diamond from my son’s ashes. Throughout the process they have communicated with me about each step. They have been extremely compassionate and attentive, taking great care through each step. They are amazing!
Laura Jones
2024-01
Losing my mom was unexpected and left me absolutely heartbroken. She was an incredible person and most importantly she was my best friend. I turned to Eterneva to honor my mom and have her ring with stories of her passed down to future generations. My goal was to keep her memory alive but I ended up with so much more. Through this journey I have found peace. I was able to let my moms physical form go and I began to grieve and cope with my loss. I have had the most incredible experience with Eterneva. Shelly, Maddie, Alyx, Nathan and Rae you each played a pivotal role in turning the most traumatic experience in my life into a thing of remembrance and beauty. Hannah, the love letter left me speechless and brought both laughter and tears. My mom is absolutely stunning, this process, and the Eterneva staff has meant the world to me and if I could give more than 5 stars I would.
Hannah Mollsen
2024-02
I researched as hard as possible to find a place where my Dad’s s ashes would not be accidentally misplaced through the years when I came across Eterneva. The amount of care that was given by every employee was incredible. I was given email updates and sent videos of the process to make this process even easier. I received my Dad's diamond yesterday and was speechless. It’s beautiful and I can’t believe he will be here all the time. Thank you Eterneva ♥️
Megan Harris
2023-05
My family and I used Eterneva when my dad passed away and I cannot provide enough praise for them. Their understanding of our grief and desire to give us a little piece of our dad back was truly everything. We worked with them on 4 diamonds in the process one broke but they were able to salvage 2 diamonds from it, and they still created another diamond to meet the original sizing. We also were under a bit of a deadline, as we wanted to give one of my sisters her diamond as a surprise wedding gift - Eterneva and their jewelry designer worked hard to make this happen. I cannot thank them enough or recommend them enough.
Karen Mondshine
2024-04
I am more than happy with my dad’s diamond and my experience with Eterneva. The team went out of their way to make the experience special and my diamond arrived in first class packaging. I will cherish my dad’s diamond forever.
Brittney Thompson
2022-05
The service, care, love, support and the finished product that I received from Eterneva was absolutely flawless. Everyone at the Eterneva team was sincere and thoughtful with everything that they did. I loved how they kept me in loop in regards to what was happening with my mom’s ashes. Everything felt so sincere, which I feel like is a challenging thing to accomplish when you’re dealing with the loss of a loved one. Also, the packaging was amazing! My welcome package came with a personalized video! I can’t recommend this service enough. I love looking down at my hand and seeing my beautiful mom in the form of a diamond. I promise, you won’t regret it!
Zochi Flores
2023-05
Adelle and Team Eterneva were supporting throughout the whole process. Every person I was in contact with, ensured that my mother’s ashes were in the best care. What stood out to me was the process update that was sent throughout the whole process along with the gentle reminders of sending out cards and photos of my beloved. I was touched during the holidays when they fitted me a book about grieving. This helped out so much with processing emotions that are associated with grievances. I plan on using Eterneva for my father’s ashes and probably add them in my future will for my ashes. Thank you Team Eterneva and Adelle!
Y Herman
2023-12
We were all devistated when my mother-in-law passed away. It was during lockdown and she had contracted covid. We were unable to be with her and it hightened the anxiety of the separation. She was a wonderful person, loved and cherished by everyone she touched. She had a very special relationship with all of her children, grandchildren and great-grandchildren. My daughter suffered her loss greatly. Her sons gave her ashes to create a diamond for our daughter. The staff at Eterneva were so kind in their guidence and treated her ashes with such reverence and grace that I knew I had picked the right company to truly create an ever lasting memorial for my daughter to cherish. Thank you so much to the team at Eterneva. It was such a wonderful experience.
Angela Polhill-Payne
2023-05
When my husband passed in 2020, the first thing that came to mind was making him into a diamond 💎. We had always talked about it, so when I had to research 🧐 a company Eterenva met all of my expectations. The staff ( Jesse ) was very wonderful and informative with all of my questions and kept me apprised of all the processes of turning my husbands, ashes into a Blue diamond and then set into his wedding band. Highly recommend this company and the staff. Thank you so much for the experience.😊😊
Kay Batt
2023-05
Definitely one of my best decisions! My husband and I had discussed the idea of having ashes made into diamonds after he was diagnosed with stage 4 cancer. When the time came, I went to work doing some research. I decided on Eterneva and couldn't be happier with my choice. They have a wonderful staff who guide you through every step of the process. They are so kind and caring. I took my diamond to my hometown jeweler to be set in a ring. He was very impressed with the quality. I highly recommend Eterneva to everyone!!
Sahil Kothari
2023-05
Hey my family just received an Eterneva diamond for my beautiful grandmother who passed away. Death, like Life, are things that we all will go through, but its never easy for anyone to grieve when someone close passes away. My expression when I received my grandmother's diamond was WOW. The joy that it brought back home was with meaning and a true sense of connection. My family is also in the diamond & jewelry industry for decades - and there are many companies who claim various things. But here with Eterneva, I personally felt there was a high degree of trust and transparency. Customer service was there along the whole waiting-period to share what was happening, and any questions were easily answered. Pricing was a little on the higher side, but we felt it was worth it because of the confidence and reliability. Mark Cuban is also an investor which gave our family added comfort and integrity. Thank you Adelle and the full Eterneva team, the purpose of your company is high and we hope you can enrich the memories of many more to come!
Michelle Gentry-Wiseman
2022-05
I love the beautiful diamond that Eterneva made for me. The entire experience was really very wonderful. Having this piece of my daughter with me everyday brings a smile to my face when I look down and see the sparkle. It shines just like she did.
Chasity Sotelo (Gigi)
2023-08
My last review was unfair to Eterneva . I think I was speaking more out of emotion than anything. So I’m going to fix that now out of fairness and mostly regret for not giving them a chance to address my concern before writing the review. I want to start off saying that in every aspect of the business world there will sometimes be a small glitch or oversight because we are only human beings and we make mistakes but it takes a true business owner that honestly cares about their clients to reach out personally and to go out of their way to make sure all of your needs and concerns are addressed properly and that’s what Eterneva did and much more. So I’m going to to tell you how I really feel about Eterneva.Words can not express how much Eterneva has changed my life. My husband passed away a year ago January and I wanted so badly to honor him and everything he had done for me during our marriage and for my kids by turning his ashes into a bright and shiny diamond because he definitely was the sparkle in our hearts! Eterneva has shown so much love and care from the time I picked up the phone to talk with someone about how to start this amazing journey and each and every step of the way since that life changing phone call when I spoke to one of the sweetest and kindest women named Shelly. So far I have received many updates on my husbands journey and even a beautiful video where I was able to see him still sparkling as he did in our lives. I felt connected with him again through that video and I couldn’t have been more grateful to feel something other than sadness and loneliness. The people at Eterneva have made me feel like family ❤️! If I were able to choose a 10 star ⭐️ rating I would have.
Mizmee
2022-05
Wow..... what I not say about Eterneva! I lost my husband to COVID-19 and it was the most saddest day of my life. After having to do cremation with no family or friends I started looking in something that I carry him with me every day, after a lot of researching I found this company. I read the reviews and watched the process of making a diamond out of ashes. I contacted them and from that point on they have been like family and also helping me through this grieving process. From the CEO to Ashley and Brooke and I’m sure to many others I haven’t meet, they kept me informed of every process and very kind with send some cookie mix during the holidays because this was something my husband and baby boy did baked cookies. When I received my ring, I was filled with love and sadness at the same time. I picked something that would stay with my wedding set, and it came out perfect. So if you ever have doubts on doing this don’t. Thank you all for helping me though this long process and wave I’m riding . By the way I picked a blue diamond 💎 and I love it
Melissa Simpson
2019-05
In July 2017, I suddenly and unexpectedly lost my siamese cat Chai. I wanted something more useful and beautiful to remember her by than just an urn sitting on a shelf. I found Eterneva online and I am very glad I did. Adelle called me to discuss the process of making a memorial diamond from her ashes and assured me that they handle the ashes with the utmost care. I decided that I would make her into a blue diamond to represent her beautiful blue eyes. After placing a deposit which went towards the final cost of my diamond, Eterneva shipped me a kit which I used to order the shape and size of the diamond I wanted and to return the ashes. Eterneva and Adelle were a pleasure to work with. They kept me updated on how the diamond-making process was coming along and helped me design a custom necklace setting for Chai's diamond. Eterneva really made me feel like a valued customer and in July 2018 a courier hand delivered Chai's diamond in the necklace to me. The whole process was an amazing experience and really helped me deal with the loss of a beloved pet and family member.
Jacob Parker
2021-05
Eterneva was nothing short of amazing helping me honor my beloved dog Miss Piggy. Her beautiful diamond shines just like she did and I get to think of her every time I look down at my watch with her gorgeous diamond! I couldn't be more happy with my experience with Eterneva and Miss Piggy's diamond journey!
Carly Lauren
2022-05
I had my dogs ashes made into a diamond and he’s flawless as ever! The company staff was very kind and kept me updated through the whole process. The jewelry designer also was able to shape my ring to fit my work needs - diamond is very secure and doesn’t catch on my gloves etc
Lori Diem
2019-05
When you lose someone remarkable from your life, you will forever want to remember and cherish them in a special way. Eterneva helped me to create the trigger that elicits the incredible and amazing memories of the times and love that I shared with my husband John. He had the most amazing blue eyes and it was Eterneva that helped me create the beautiful diamond that is blue like those amazing eyes that I cherish. I had the diamond set in a ring that includes diamonds from our wedding rings. (Photo below) Every morning when I put it on, I start my day with those beautiful memories of our journey through life and love. This ring will be passed on to family for generations to come and trigger amazing memories for them as well.Eterneva is made up of people who seek to change the way we feel about end of life plans. I did not want an urn on my shelf or a resting place to visit once in a while. With the help of Eterneva, I now have John with me every day. I am able to feel his love every time I look at it.I had the opportunity to work with both Adele and Garrett (co-founders) throughout my journey with Eterneva. I can not say enough about the compassion, integrity and caring they showed me. This company is the real deal. They created a "real" diamond that my jeweler was very impressed with. I had my diamond appraised and the jeweler was amazed with what he learned about the company as he worked with me to design my special memorial.I think many people hesitate over the cost to do something like this. I believe the I would have spent as much money planning a funeral and putting my money into the ground or an urn. Every penny I spent comes back to me every time I look at this ring and remember all the love, joy and special moments we shared.Thank you Adelle and Garrett for the support throughout this journey and the drive to create this company to memorialize those who forever hold our hearts.
Stacy Padilla
2019-05
Our journey with Eterneva began when I was looking into options to memorialize our beautiful Havanese, Allie, who we lost after a brave fight with hemangiosarcoma. I was devastated to think that all her energy, light and beauty would be represented by the palm-sized teak box that held her remains. It simply wasn’t enough to honor the amazing creature she was and how deeply she touched our lives.From our first interaction with Adelle, I knew that we had made the right choice in Eterneva. She explained the entire process to us, answered all our questions and really put our mind at ease.Since we still had a living dog at home, Nattie, we were relieved to find out that we could combine Allie’s ashes with hair clippings from Nattie to create our diamonds. We decided on yellow… for our two little sunshines!I’ll admit it took us a month after our kit arrived to even fill the container with Allie’s remains. My best friend was the brave one because I just couldn’t bring myself to let a part of her go.Adelle sent us updates and pictures throughout the entire process. We watched as our little girls were transformed from ashes and hair, to carbon, to raw diamonds, to cut diamonds that were finally placed in custom designed pendants. I cried on delivery day and was so humbled to have this remarkable piece of my babies to hold on to forever.Losing someone you love is always the hardest part of life’s journey, but Eterneva gives you an opportunity to take that loss and turn it in to something beautiful. Words will never be able to express how grateful I am to both Adelle and Eterneva for being a part of our family’s journey.
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Wednesday | Open 24 hours |
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Friday | Open 24 hours |
Saturday | Open 24 hours |
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