Dollar General

3.5 (340)

1032 E Austin St, Kermit, TX 79745
(432) 309-9110
dollargeneral.com

Claimed
Dollar store
Beauty supply store
Candy store
Convenience store
Discount store
Drug store
General store
Party store
Seasonal goods store
Variety store
Bargain retail chain selling a range of household goods, groceries, beauty products & more.

Service options

  • Delivery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Allen Thomas

2024-05

Well I was gonna keep my review up, but nah I'm good. There is MANY, MANY reviews about the same thing I'm saying and yet nothing is even done! The other day I came in and the female with 4 inch nails took forever to give me my 25 cents back in change, god forbid she had to hurry, she would have been to scared to break her nails. 👏 good going yall sure know how to hire the good workers.

Rafael Santana

2023-10

very bad customer service, this is the second time this happens to me, they don't want to talk to you or look at you. They don't want to help you with anything or with questions.

Angela Miller

2018-05

This is the worst store I have ever been to. Nothing is stocked this picture is the back isle of the store

Huniidoll

2022-05

Hate these women working because they sat up there & didn’t give us a key to the restroom. We had to ask TWICE. Then had an attitude about giving us the key. My little girl PEED on herself when it wasn’t even an emergency until we had to wait 30 minutes for the key. THEN they couldn’t refund money missing from our account …… like what??

Tina Durrett

2020-05

Very unorganized, total mess. I understand it's a small town but this store needs emptied and start from scratch as no aisle seems to be consistent in items, kitchen items with automotive items for example. Employees not friendly!

Bradley Cooke

2020-05

Typical low class business that caters to non American clientele! They charged way to much for cheaply made items that were overpriced and typical China mfg!Overall, I had to ask the clerk twice to get the total price as the broken English was barely understandable.

Codey Hamilton

2020-05

For this to be in West Texas. And obsolete area. There is no reason this store should be closing 15 minutes early.. out here with there being nothing around. A 45 minute drive to show up with 15 minutes for 1 thing of soap and told no sorry we're closed...wasted trip will use a gas station next time..

April Sus

2021-05

Good variety of items but watch the expiration date on food and drinks here. I was going to get a Starbucks coffee until I saw that it had expired a couple months ago. Friendly service.

Leara Chasteen

2020-05

Its a good store but when it comes to checking out its always at least a 15 minute wait in line. They seem to never have enough people working

Amy Bazzett

2018-05

Everyone is so nice and friendly. It does get busy at the check out but they always have 2 cashiers during that time. Great place to shop

Mark Tracy

2018-05

I give this 2 stars only for the fact most staff is friendly. I bought a broken beard trimmer from here. The day manager woman would not return my money or give store credit. One reason she cited was because I tore the box open. What are you going to put a broken item back on the shelf? It was clear that it would not recharge and light did not come on when plugged in but because it buzzed with the little amount of power left in it (it died down when actually trying to trim leaving me with crappy beard cut) she basically told me I was lying. I shopped here several times a week and still would be as it's close to me but now I go to Lowe's and family dollar off of 18/302. Take caution when buying from here. It may be at your loss.

Cindy Westfall

2019-05

Couldn't find anything, the store was a mess. Just needed cream for mosquito bites and it took 25 minutes to find it. Obviously they need more help or employees that work.

Johanna Guerrero

2020-05

They could do better honestly its a mess. The staff is friendly. A whole aisle is always closed. It's very hard to find things

Benjamin Dunlap

2019-05

This is like the local Walmart. If you plan on being in Kermit for an extended period of time and don't want to 45 minutes to odesa then this will your go to place. It is quite crowded for a dollar store, but well stocked.

Misty Mahannah

2017-05

Unfortunately the store is always a mess but the employees are nice and always busy doing something, not standing around gossiping. Ask them for help and they're happy to help.

V Vigil

2022-05

Found everything that I went in for and didn't have to wait in line. The cashier was very nice and speedy.

Arnold Rodriguez

2017-05

I always go after work if I need something but the manager there and the worker are super great and always so positive about talking and making sure your experience went great!

COCONUT

2018-05

Clean but with all the remodeling they are short on everything except clothes for larger women. Not saying anything bad about large women because I don't look like barbie.

K Galvan

2022-05

Called multiple times and they would clearly hang up on me. Would hear them pick up the phone and within a few seconds the phone call would end. Horrible customer service.

Carrie H

2018-05

Wow! Barren shelves with Uboats blocking the aisles with unstocked merchandise, nasty filthy bathrooms! I have never ever seen another DG in this condition! Terrible...

Jerry Ruiz

2019-05

They hardly had anything in stock and the entire store was extremely messy. Seems they need more employees to get it running smoother.

MG Cheat dog

2019-05

Long lines and extremely messy. Shelves were not stocked and even though they had multiple employees working only one cashier was open and she needed help.

Jamie&Debra

2018-05

Stood in line for an uncalled for amount of time! Only 1 person running a register while the other girl stood in the medicine isle putting 1 bottle of Motrin on the shelf!! She seen that the other gurl was backed up and needing help but never once came to the front to help.

Rodney Hayes

2019-05

Awful. There is a clerk there miss i got up on the wrong side if the bed don t bother me. And the manager and her LOUD Spanish music bad for business. Will go to family Dollar

SAM Castañeda

2019-05

Store is finally looking much better. Less clutter in aisles. Good job on changes

Justin Beauchamp

2018-05

Place is a complete disasterVery little is stocked the walk ways are blocked with boxesFire exits in back of store are blocked by more boxesIf your handicap do not bother going here you cannot get into and around the store without knocking over boxes of unstocked items

michael pasiowitz

2020-05

Out of stock of just about everything you'd go to a dollar general for..super long lines if you actually do find what you were looking for. Good luck

Christina Hernandez

2019-05

To crowded the manager is extremley rude ...cant walk down isles cuz theres boxes every were

Charles Grady

2019-05

Pretty good variety and usually the cheapest place if you don't mind the long checkout line.

Neil Reynolds

2022-05

Very lousy store. Prices are much higher than what's actually marked. Rip off stoe!!!! Workers can't even speak English!!!!

Opening Hours

Monday 8 AM-11 PM
Tuesday 8 AM-11 PM
Wednesday 8 AM-11 PM
Thursday 8 AM-11 PM
Friday 8 AM-11 PM
Saturday 8 AM-11 PM
Sunday 8 AM-11 PM

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