Allan's Wrecker Service

Erika LaBelle

2024-04

Broke down on the way to drop off my husband at work. Allan's Wrecker made the experience better than bearable. From the sweet lady who answered the phone at 6:40 in the morning in a great mood to the driver Darius who was so quick and good at his job that my kids weren't even late to school. These are the nicest people. We really didn't need this, this morning but they made it so much better to deal with. I hope I never need them again but if ever I do they're the first people I'm going to call without hesitation.

Daniel K

2024-03

Decent service. Although they were bad mouthing our company management and siding with the driver without knowing the whole story.Allan's didn't seem to mind that the management paid Allan's over $1900.00. Of which the driver paid none.

LIZ KING

2022-05

First of all...Thank You Jesus no one was hurt today. Allen's Wrecker Service arrived promptly, turned over, loaded up, towed and delivered our wrecked vehicle professionally and with GREAT TEAM WORK! Thank You Sandra, Dean, Joseph and Johnny for a job well done.Service: Local hauling

Lawren Kridler

2023-12

Allan’s took my car to their yard after my wreck last night. I went there this morning to get my belongings out of the car. They are so friendly and professional. The office and entire facility is clean and well kept. The staff is very helpful and nice. I hope I never need wrecker service again, but if I do, I’m definitely calling Allan’s and recommending everyone I know to do the same.

Robert Molina

2024-04

Leslie was very helpful step by step after my vehicle was towed. 5 stars all day on work performance.

Thomas Short

2023-10

I used Allan’s Wrecker Service twice this week, and on both encounters I received great customer service that is hard to come by these days. Both employees we dealt with were extremely helpful and nice. I had to call Allan’s a second time this week, and they showed up as I was able to start my truck. I was more than willing to pay the fee, but Allan was nice to not even charge me! Seth went out of his way to make sure we were taken care of, and I am grateful for the service this company has provided. We have had pretty bad experiences with other tow companies in town, but will definitely be using Allan’s now in the future! Also, their price for towing wasn’t bad at all!Service: Car towing

Matt Jurewicz

2024-04

They were very knowledgeable of the vehicle and were fast about releasing it to me. The dispatch was helpful and lady there was very friendly and helpful as well

Minnie Martinez

2024-03

Next to impossible to get your car out of impound. The web site says they're open 24 hours but yet you can only get your car out of impound 9:00am to 5:00pm Monday through Friday which is bull. If your car gets towed on a Friday you're stuck having to pay two extra days in the impound even when it's not necessary especially when their website says they're open 24 hours.

Margaret Yanta

2024-04

Seth was very kind, professional and knowledgeable. I really appreciate his help and Allen’s Wrecker Service.

Melody Burns

2024-04

They were great ESPECIALLY LESLIE she understood my situation and was so accommodating to my situation.

Natalie Escalante

2023-05

Today was a stressful day but thanks to Allan it turned around. My father and I went to get one of our vehicles out the yard at 12:00pm but the towing company the insurance wanted to use did not show up and had us waiting for hours. His daughter Michelle was so sweet enough to help us out and assist us free of charge. I just want to say there are good people still out there, that are willing to help. I just want to thank the family and company for helping my father and I out today. We really appreciate it, and plan on paying forward the kindness you blessed us with. I recommend this company to any one who wants to support a honest, kind family business.Thank You so much for everything!Services: Car towing, Local hauling

BG Victoria Texas

2024-01

Owner in black chevy diesel truck very bad manerd rude and disrespectful but employe that attended us was very nice but attitude like the owner makes me not want to do business there hope no one come across that guy

Michael Chirinolyfestyle

2020-05

We run a 25 truck company. We had a truck breakdown they arrived in 30 mins rate was extremely fair! Respectful and on time company to the fullest! Would definitely recommend them. Even stored my trailer while we had another truck piggy back our back to Florida great service all around!LVL

Michael Fossati

2023-07

I am disabled and get a check once a month. Disability money doesn't go very far, so I was extremely stressed when my truck got towed. I was looking at losing my vehicle because of fees and I just got it paid off. I called and talked to Allan about it and he said when I got my check, he would work something out. Yesterday I got my check, and Allan was true to his word. He gave me a very good discount, so I could get it out. This is just to say that this was a very kind gesture, especially in the world we live in today! Thanks again Allan

Paul Bonorden

2020-05

Allan moved my Van's RV-6A experimental aircraft that I have been working on for 5 years from my shop to the airport. It was too wide for any trailer I owned, and his roll back bed wrecker did a fantastic job. Not a scratch on the aircraft. Very professional, really took good care of my dream.

Meme Wagner

2023-08

If we ever need to be towed again, I hope it’s by your company. You sent the A-TEAM to help us in a Fancy truck and very meticulous conscientious crew to take care of a large 43 foot diesel motorhome that was in a less than ideal location. Can’t thank you enough for your outstanding service, attention to detail and concern about not damaging our rig. 5 stars are not enough.

Suzanne Cox

2022-05

I just received the greatest service ever!!! These guys are fabulous. Had a flat tire on a trailer while on 59 and saw their building. Fought traffic to get off Hwy and into their yard and wow did the guys there jump to help us. Found us a tire, put it on and refused payment. A real hometown feel and definitely the friendliest service!!! Thanks for being awesome!!!Service: Tire change

Tracy G

2022-05

The dispatcher was kind and very responsive and gave accurate ETA and had his wrecker Leo in a flat bed to me in 20 minutes. Integrity is everything. Will definitely recommend thank you for your service. I had my kids with me and was in a bad spot impeding traffic and Leo got my vehicle out quick and safe. Stay safe and again thank you for your service.Services: Car towing, Local hauling

Taziah Walker

2024-04

Got my truck towed by Darius Boston, he was EXCELLENT!!!

Vanessa Rdz

2023-05

I used Allan's Wrecker Service after staying stranded close to Victoria Texas on our way back home to Wisconsin. Our vehicle overheated and we were not familiar with the area. Fern the driver got us into town, made sure we got a good and affordable hotel room close to McDonalds and Stripes. He explained the entire process before leaving us. The next day while we figured out how to get back home Allans Wrecker opened up during closed hours so we could unload our vehicle from there yard (weekend). They went over and beyond for us. I highly recommend them. There dispatcher was also very helpful and curteous making sure we had all we needed to get back home. Thanks guys at Allans Wrecker Service.Service: Car towing

Christine Ogg

2023-05

I can not express how much Allen's Wrecker service helped me out! Times are hard nowadays, and they worked with me! Such a blessing. Thanks so much guys 10 /10!! Friendly staff and very professional.Service: Car towing

Margarita K

2023-05

My car was towed here. But they were super friendly. And it was easy to find. Although my bill was higher than I wanted it to be, I had a nice experience. Thanks.

Juan Jose Chico

2023-05

Mr. Jaime Mendoza came to our rescue, we needed to have our vehicle towed locally from Sam's Club into Nissan Victoria. He was very courteous and professional. Excellent customer service. Nothing but great service. God bless you and keep up the great work. If you need your vehicle towed call and ask for Mr. Jaime MendozaJuan Jose Chico06-05-2022Services: Car towing, Local hauling

Ray Jr

2024-05

Darius was very helpful and professional.

J Citizen

2023-05

Jaime is the best! My boss broke down this morning on his way to work and he said he called Allan's and a driver named Jaime came to the rescue. My boss said Jaime was the most professional, respectful, and knowledgable tow truck driver he has had the pleasure of dealing with. Jaime was very careful and treated my boss's 1984 Fox Body like it was his own. Thanks to my boss, I know exactly who I will be calling and requesting when I need my own vehicles towed!Service: Car towing

Jordan Comeaux

2021-05

They provided quick response in bad weather. Joseph Keefer with Allan's Wrecker was there in 15 minutes in a winter storm. He was friendly and professional, and didn't mind that I had my dog with me. New equipment and a great price.

skyler

2023-05

Had to get my car towed twice the past month.... Both times they were super sweet and nice. Very helpful men! I definitely recommend their services to everyone.

roy kowis

2023-05

Top of the line customer service! Only tow company I use in Victoria. If you have any issues please contact Allan Jr. He will go above and beyond to make things right. I appreciate everything they have done for me.

Meme Duartes

2021-05

Tow truck driver was very nice, whoever; I called cause our f150 was stuck on park and needed to be brought to the dealership from planet fitness parking lot which was literally 3 minutes away. They charged us $100. When they told me the price I thought it was fine, (I am not from Victoria) but when I realized it was 3 minutes down the st I felt kinda ripped off. It took him literally 5 mins to do the whole job and it was A HUNDRED DOLLARS. Don’t know how to feel.

Christina Ann Flores

2022-05

Allen's Wrecker Service helped me in a time an unfortunate situation happened. My fiance was riding his motorcycle, when a F250 truck didn't see him & pulled out in front of him. Needless to say, his motorcycle Metal Mistress, didn't survive the crash & extensive damages caused a total loss. However, I must give outstanding applaud, gracious recognition to Allen's Wrecker for all their team players. They were very professional, genuinely concerned in every aspect that came along when this catastrophic event occured. From the moment, Allen's Wrecker Service was called out til the finality of it all said and done, Allen's helped me get thru the process and handle this matter in a professionally and understand every legal aspect it called for. I'm beyond grateful & so very blessed of their services at a time of desperate need, the heartfelt care of concern is what I call priceless. I highly recommend Allen Wrecker Service, locally owned business in Victoria,Tx area for their loyal services they render. It's more than your money's worth. ♥️💸😇♥️