Walgreens

2.7 (67)

13714 TX-249, Houston, TX 77086
(281) 448-7005
walgreens.com

Claimed
Drug store
Beauty supply store
Convenience store
Cosmetics store
Greeting card shop
Perfume store
Stationery store
Drugstore chain with health & beauty aids, prescriptions & photo services, plus mini-mart basics.

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Ray Johnson

2024-03

I have probably been going to this Walgreens for nearly 20 years, mainly for medication pick ups. I pretty much know everybody in the store by sight and in the pharmacy in particular, good people, very friendly and welcoming because they know me.

jonarque chavez

2024-02

Customer service is not where needs to be employee was pouting and throwing a tantrum as she checked me out and rolled her eyes at the fact that people were coming in store. Just killing the vibe was on a snack run enjoy the beautiful cold front.

Jose Huerta (Jans Jahs)

2024-04

Rude pharmacy personalVery bad attitudeThey open late the pharmacyAnd then say your medication it's not readyWhen they allraly call you its readyMade you waist more timeWhere are the supervisor of this location ???

Mitch H

2023-05

Pharmacy drive through has been "temporarily " closed for over a year,fix it already. Pharmacy messed up my wifes prescriptions and lied about it instead of admit screwing up then were to lazy to fix their mistake and left us to sort it out.

Megan Madison

2019-05

I went in to pick up my prescription from the pharmacy (pharmacist is awesome!) with my two year old. I was also recommended to get an off the shelf eye drop. It happened to be behind a glass case. I asked the tech behind the pharmacy counter to have someone unlock it for me.I’m standing in the aisle waiting and up walks a man (other than the name badge, i couldn’t tell that he worked there). He stands in front of me and looks at me. Doesn’t say a word. I think I’m in his way so i move to the side. He rolls his eyes and says “What do you want?”I thought i was mistaken because I’m so out of it with my sinus infection and headache. I’m drowsy, etc. So i ask him to repeat himself. Again he says “What do u need?”Not “How can I help?” Not even so much as a smile or pleasant greeting. Completely rude. Dismissive. I even asked if he was having a bad day. To which he replied “No. How much? *rolls eyes* for the eye drops?”He doesn’t need to be in customer service at all. Being that he holds a key, i assume he may even be a manager.I asked the tech for his name. He had a man bun and the tech said his name is Mickey.

breyani saxton

2020-05

The manager Mickey was rude and unprofessional. There was a lack of customer service and understanding. I asked very simple questions and he responded with an attitude and walked away. If there is a listed price that price should be honored. I worked as a manger in retail before and if we listed a price & the price tag was incorrect, or expired , we honored the price. This was a very unpleasant shopping experience.

Denisse Rivera

2018-05

Overall store is great but the pharmacy staff is horrible starting with a young lady named Cache. Cache gave me a run around saying my son's insurance didn't cover his prescriptions when just a week earlier I picked up the same prescription with the same insurance. I called my insurance company to see what the problem was they said they did cover it. I now go to a different Walgreens it may be a further drive but at least I don't have to see her or her ignorant managers face again.

Juliana Carolina G

2017-05

The people over at the pharmacy are rude, short and seems as though they do not enjoy their job. Went in today to pick up a prescription and the lady behind the counter said your total is 100 plus and we don't have the other prescription. I'm thinking did you ask for my Inssurance information? No. You did not. Then she proceeded to say we don't have this prescription and can't transfer. Might as well go to the other location. Very rude people to be reprinting health care. Highly dixiuragw people from going to this location off 249 and bammel north Houston.

Bobby C

2021-05

The pharmacy employees at this location are among the most rude that I have ever encountered. Every time that I have been on the phone with or picked up medication in the drive through, I have been met with an attitude by employees.

angie simien

2017-05

The store itself is great and the employees r wonderful but, as for the pharmacy!!! A holy terror!! Every time I had prescriptions call in from my doctor's office could be 3 to 5 they would say they haven't received it from the office, when I told the lady who calls in the RX to speak to pharmacy staff because they always say they don't have it. Then when I get the text stating it's ready I send my daughter to get it they either say, that don't have anything from my drs office, or they only have 3 of the 5 n said that was all that was called in!!! Then when my daughter get home n tell me they don't have it, I called n they say it's there....GAMES OR STUPIDITY!!! I am disable n don't get out much so I rely on my children to do the running around for me but, to have a pharmacy not knowing nothing from nothing is a waste of time!!! I have been using the same exact Walgreens for about TEN YEARS!! N all of a sudden they can't find a darn thing, for the last 2 yrs or so this has been happening. I can go with issues every now n then but EVERY TIME!!?? ITS CRAZY!!!

Cassie Sabina

2019-05

I thought Walmart was bad. These people are horrible. You call and while one technician is pretty good, the other answers in a series of "yeahs" and "umhhhms". It is so sad that pharmacies which make hundreds of thousands of dollars, if not millions, don't splurge on people with an actual vocabulary.

Jaqi “JM” M

2021-05

The WORST. The pharmacy here, is hands-down, unequivocally the WORST. There has not been ONE time where they have gotten anything RIGHT. That is in no way an exaggeration. Horrible, lazy, uncaring, ignorant, trashy, rude people who have no idea, and never will have an idea of what doing a good job entails or means.

Truth will set you free Wow

2017-05

This Walgreens location never get my medication orders right. I stopped going at this location for my medications, but as far as buying items from the store part, that part is great. Always well stocked and friendly employees.

reina montoya

2023-05

cashier Maria was very helpful and showed me how to use the walgreens app and savings on coupons..

Felisa Jenkins

2017-05

First i dropped off seizure med andcwas shorted. Was given enough to last me until the 11th of this month. Called to get it filled...floating pharmacist had her head in her ass. Took me forever to get thru. Tonight. Ugh!!!!

Vanessa SanPedRO

2019-05

Horrible Customer Service. The manager helping in the pharmacy area gave me attitude and refused to help me with finding tge brand of medical tape I was looking for . I'll never return to this store!

Llolanda Becerra

2020-05

Customer service from the pharmacy is horrible! You can tell these people hate their job. I’m paying a lot of money for my medication and don’t need their attitude.

Ana Flores

2023-05

I just went today 10/23/22 about 6 in the afternoon the person who was at the register he was very rude and unprofessional, worst customer service.

larryswa

2015-05

Fast and courteous pharmacists. Well stocked store even with late night snacks!Also conveniently located RedBox Dual Kiosks for movies and games ANYTIME!

Undrea Thompson

2018-05

There is a woman name Christina who is just completely rude. She was not helpful and very disrespectful. She has no business working wit people.

Jo Hdz

2021-05

Pharmacy drive through is terrible. Went through the drive through today and the tech wouldn’t provide me with total for my prescription.

Martha Gutierrez

2023-05

When are they going to open the drive-tru . I am changing my pharmacy to CVS

Camilo Martinez

2020-05

Very good service. I went to send some money through Wester Union. And the Lady was very nice and helpful.

Angel Gonzales

2020-05

You have 2 employees stand next to each other talking about how there pay has changed helping one customer with a line to the damn photo center get your staff together

Kenneth Paulk

2022-05

Went and got my mother some nicoderm patches friendly service

Perla G

2020-05

Pharmacy people are the worst, if you hate your job quite and work somewhere else.

Alan Ra'Jan

2017-05

The guy was funny and adorable just put cash on wrong card by mistake lol😂

Lonita Rochelle Ellis

2023-05

The staff was very helpful and nice

peter rivera

2015-05

Can't buy gift cards with card has to be cash. Money is money!!!!!!

Rivera

2023-05

Pharmacy at this place its SU%&$&

Opening Hours

Monday 8 AM-9 PM
Tuesday 8 AM-9 PM
Wednesday 8 AM-9 PM
Thursday 8 AM-9 PM
Friday 8 AM-9 PM
Saturday 8 AM-9 PM
Sunday 8 AM-9 PM

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