4.3 (45)
2110 S Shepherd Dr, Houston, TX 77019
(713) 521-1005
stores.petco.com
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Melissa Noblit Broadway
2024-03
Nina is a gem! We are from NYC and are living in Houston temporarily for a year. We have two Australian Labradoodles, which means lots of grooming. We use a Petco for vet and grooming services at home, so we are trying to carry it over here. Nina has been absolutely wonderful and great with our babies. She makes quality recommendations and is honest about what needs to be done and what doesn't need to done and what is realistic vs. unrealistic...lol. She is communicative throughout the service, and does a great job of doing what is asked. Highly recommend!
Angela Velasquez
2024-02
Nina is so amazing with cooper! She is very patient with him. Cooper is a very anxious dog but Nina is able to groom him head to toe.He was very fearful with nail trimming and hair drying. She is able to always trim his nail without a problem. Every time cooper goes to Nina he is always excited and feels comfortable with her.My pup is happy and so am I!
Brenda Koerber
2024-04
My appointment was at 1pm. I’m a return customer, and historically my appointments never took more than one hour. I arrived early at 12:50 to check-in my puppy. Two hours later, at around 2:50, I returned to the grooming area to inquire if my puppy was ready to be picked up. I was told he was just given a bath and that they needed at least 30 more minutes for the haircut. I picked him up before 3:30 and it was the longest time I’ve ever spent waiting at any pet grooming establishment. I was pretty upset because I had another commitment at 3pm that day which I missed.
Deja b.
2024-04
Great experience every visit! My dog is very nervous and so I book Nina for all his groomings and she does a great job every time!
Savanna Stivender
2024-03
Nina is always so helpful and we love scheduling our grooming visits with her.
Tiffanie Helene
2023-11
Our sweet baby Jake looks and smells amazing, and his entire service only took a little over an hour. Thank you so much. We will see you again soon!
B Cloud
2023-07
This was my Stevie's 2nd visit and and I have used Joshua twice! He did an excellent job both times and an even better job this time! My bf dropped her off this time and I relayed through the phone via my bf on exactly what I wanted and he did exactly that! She smelled wonderful and looked cute as a button. Her fur length was perfect and even, her nails were a perfect length (they grow so fast) and he left her mohawk but it was nice and trimmed just like I requested! I definitely recommend Joshua for all of your pups grooming needs! :-)
tania baigi
2023-09
I take Shioki to Valerie on a regular basis. Valerie is very professional, competent, efficent, caring and very sweet. My dog gets easily scared when meeting new people, but when she sees Valerie, she is happy to go with her and get her bath and hair cut. I make my appointments with valerie only, but the rest of their team seems very nice as well (but I haven’t interacted much with them). Valerie is also very flexible and never looked to me like she was rushing, even if I dropped shioki late on a weekend. I absolutely reccomend Valerie and this petco.
Rebeca Linares
2022-05
I’m So sad that I trust someone name Julia, to do my dogs grooming appointment I let her know what cut I wanted for my dogs, if she wasn’t feeling that she can’t do that kind of cut she should told me. I never coming again to this store 😿😿 their coat is ruined.
Alison Brown
2022-05
1 star because 0 isn't an option.I brought my two small dogs (both under 10 lbs) to the groomer at 2pm for a bath and brush. At 6pm I had still not been called saying they were ready. After calling several times with no answer, I finally got ahold of someone and informed them I was on my way to pick up my dogs. When I arrived I was told that they had been bathed but still had not been brushed, and my smaller dog was still half wet. When I spoke to the manager he told me that he wouldn't charge me but that if I had an issue to not return. So I will be taking his advice and not returning to this location. Very unsatisfied with my experience.
Melissa Flores
2022-05
Please do not bring your fur babies to this place! I have had only pleasant experiences with the petco staff and thrive employees so I decided to try their groomers out as well today, HUGE mistake! Picked my dog up after getting a bath and nail trimming and realized when I got home that her quick was cut to the point of bleeding! And it was still actively bleeding! I’ve called multiple times and even left a voicemail but I don’t expect to hear back so I am leaving this review. I understand accidents happen but the fact that this was not brought up to me upon picking my dog up and I received no apology is unprofessional and ridiculous! The groomer had to have heard my dog scream in pain and seen the red blood on her white fur and simply neglected the situation. This is unprofessional and unacceptable.
Jasmine L Jones
2023-08
I drive from Cypress for Ms. Brittany to groom Coco, she does a fabulous job each time!
Andy Ruhl
2020-05
These folks really love animals and they do a great job on baths and grooming. I have 2 Aussies that we bring here for the furminator bath every couple months and it works very well. Much less shedding in the weeks after treatment.
Linda Holland Brawley
2023-06
My two big pups were so clean and smelled like vanilla cookies!! Fantastic job!!!
Pat Arredondo
2021-05
Dillon did an exceptional job and was VERY professional. We loved the cut our dog rec'd and think it's the best she's ever rec'd
Whitney Jenkins
2020-05
Everyone has been incredibly helpful and kind. It is rare in times like this that you are always greeted with a smile and kindness. I also have full faith that our pup was in the best hands.
Dana Omari
2020-05
They were amazing and so fast. Maui was in and out in less than 2 hours. She was also the happiest she’s been (she hates grooming appointments.)
Nicole Jaiyesimi
2022-05
I had 2 separate appointments randomly rescheduled after making time to come in during my workday despite having texts that confirmed the correct appointment date. Seem to be too busy and understaffed.
Grindstyn Me
2022-05
Yoda really enjoyed his grooming experience. I told Brandon about his special needs and he followed them to a T. Great Job!!
Sharon Motton
2021-05
My dog I took in from someone who could no longer care for him he was extremely matted Nina took her time with him & got him together & smelling so good being this was his first professional grooming I tried taking him to Petsmart they couldn’t work with him to get him to cooperate & recommended I take him to a veterinarian to be put to sleep to be groomed Nina will be his permanent groomer I really appreciated her job well done
Dustin Basco
2021-05
Each time I go there is some sort of ridiculous issue at check in. Maryon is the only reason I go back, my two old chihuahuas seem to love her. Maryon gets 100000 stars. Petco, a low 3.
Michelle Nguyen
2020-05
Brittany always does a great job grooming my dogs. Everyone’s always friendly and pets leave happy and looking good.
Trish Haun
2023-09
Valarie excellent took care of business and young man great too
Joby Hughes
2023-05
Great, knowledgeable and empathetic staff. Every aspect of the store is top notch every time.
Travis Templeton
2023-05
This store has a very friendly staff and a large selection of Science Diet products.
lemboye Ayo-vaughan
2021-05
Quick and convenient. The staffs I engaged with were very friendly, helpful and accommodating.
Tim McKian
2021-05
Groomers are nice and work hard. My dog is not very smart.
Douglas Moll
2021-05
Maryon did exactly what I asked her to do. Great job.
Christian Catalan
2022-05
They're caring and nurturing towards your pets.
Silvia Alvarado
2023-10
Love hair cut
| Monday | 8 AM-6 PM |
|---|---|
| Tuesday | 8 AM-6 PM |
| Wednesday | 8 AM-6 PM |
| Thursday | 8 AM-6 PM |
| Friday | 8 AM-6 PM |
| Saturday | 8 AM-6 PM |
| Sunday | 9 AM-6 PM |
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