Pet Supermarket

4.6 (368)

5086 Richmond Ave., Houston, TX 77056
(832) 380-2863
petsupermarket.com

Claimed
Pet supply store
Pet groomer
Pet store
Chain with brand-name pet supplies, including toys, food & products for health & nutrition.

Service options

  • Delivery

Reviews

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Miguel Salgado

2023-11

My recent visit to Pet Supermarket was nothing short of excellent! The standout feature of this store was the remarkable staff. They were not only friendly and approachable but also incredibly knowledgeable about the wide range of pets and supplies available.What impressed me the most was the extensive pet selection, including adorable bunnies and colorful birds. The staff was more than happy to introduce me to these charming animals, offering valuable insights into their care and maintenance. I had a chance to interact with these delightful creatures, which made my visit even more enjoyable.It's evident that Pet Supermarket goes the extra mile to provide a diverse array of pet options, catering to various preferences and needs. The staff's expertise and dedication to helping customers, combined with the fantastic pet selection, truly set this store apart. I will definitely return for all my pet needs and would encourage any pet enthusiast to explore the wonderful world of animals at Pet Supermarket!

Rroll

2024-01

Decent pet supply store. The lady behind the counter was helpful and knowledgeable to me and the other customers. Shout out to Caren

Jordan Christley

2023-12

Karen, Dave and the others (esp the new young guy) are the best. I just got asked out significantly after close and my dogs are clean af, conditioned and dry. They didn’t pressure me even though I was there after close and they had to clean the dog baths after me. I can’t describe how grateful I am for that!

Jason Russell

2020-05

This place is amazing. First off great customer service. The gentleman helping us was great. Very clean store, healthy animals, and good prices. Wish we had one in east texas.

Sarah Yip

2023-05

This pet store is clean and friendly! There are some very cute pets here up for adoption! Lots of pet equipment and supplies. They also have a dog washing station.

Veencan Limestone

2023-11

My daughter was asleep in the car and they went above and beyond to help me; grabbing my items and sending out an employee in the rain to stand by my car while I ran in to pay.All throughout they were kind and respectful and I could not POSSIBLY rate these employees more highly. Will definitely be bringing my business back to this store!

Alex Greer

2023-11

I have a pet ball python named Tito and I come here to buy my feeder mice for him. They are always quick and they have extremely friendly staff. Besides reptiles they also have everything you’d expect to find a person for cats, dogs, small mammals and reptiles. The store is huge and they have a dog wash station as well that looks super nice.

Anthony T

2024-02

Always an incredible and inviting experience especially from the staff and Manager Caren! Caren always goes above and beyond to ensure all pets and humans alike are comfortable and respected!

Juan Manuel Torres

2024-04

Piper had the best customer service and recommended the best items for my pets! Happy customer here!

Elizabeth

2023-05

Love this place! I was looking for a self serve dog wash, and they have an awesome setup, three large tubs, each with a long shower hose with several spray settings; they provide a nice oatmeal shampoo and conditioner and 2 large towels. You only need bring a brush. Each station has a long blow dry hose and table to groom. It’s a nice setup, tubs are cleaned after every wash, staff are friendly and eager to help! The area is well maintained, nice store! Cost is ten dollars and a bonus, they give a free dog treat after every bath! Highly recommended!!

Kristen Parkhurst

2020-05

Used their self serve dog wash. Hell yeah. They had all the basics and then some. Everything from ample space for two large dogs, fresh towels, a good selection of nice shampoo options, scrubby ribber brushes, and high poweres dryers. Practically heaven. The staff was also very friendly and knowledgeable. I sort of just wanted to hang out there and watch all the other dogs get bathed by their owners, too! Such a fun experience.

Barbie Girl

2022-05

They are over priced why am I having to ask for shampoos that should be provided already and extra 7 just for shedding shampoo i tried to buy my own and they sold me supplement for dogs food I thought the guy who sold it to me knew what he was talking about so I just bought it I only found out it was wrong because my dog wasn't getting soppy I told him about it he gave me a different one just replaced it i never got to even give my dog a bath I was frustrated because after I gave them the shedding shampoo they offered for 7 extra dollars they didn't give the regular shampoo that was supposed to come with it so now my baby's fur is ruined oily and she hasn't stopped scratching herself im never going to give my dog a bath there again...very angry

KalaniHutch

2023-09

I’ve been coming to this particular store for YEARS and every time I walk in the staff is friendly and extremely knowledgeable about everything. Between the snake, fish, dogs, and tortoise this store has all the stuff you will ever need. Sydnie in particular is an incredibly helpful and unique person who makes me happy just to see working with animals. Love you guys, 5 stars 😂

Aman Kaur

2023-07

This place is amazing because not only is it well organized and clean, but they have the best staff ever, like Caren (Karen). She is highly knowledgable and empathetic for all fur babies. If it wasn’t for her, my Shadow would not eat even after numerous vet visits. Caren took the time to inform me on all the different dietary products and educated me on the benefits of most treats and food. Caren is so professional, efficient and I’ve witnessed her provide exceptional service to every customer without rushing them. I can’t say enough great things about her. Thank you Caren for all that you do!

Marquisha Richards

2023-09

Came here to use the self serve doggie washing station, it was a smooth process and everyone was so friendly. Piper was SO kind and went above and beyond during checkout. Would HIGHLY recommend!!

Emmanuel true story

2023-10

Today I went to this store and it was so sad to see most of the fish sick and all the tanks in a really poor condition.Poor fish. Some of them look like they didn't have enough oxygen gasping,The manager and the employee were just talking on the front.

Desireé Foye

2023-05

Really cool place! I wish I stopped sooner. The guy that works in the evening is very upbeat and makes friendly conversation. You don’t find that everywhere, especially with evening workers so that was a welcome surprise.I only needed crickets 🦗 but I was also able to snag a cracked 10 gallon tank for a discount since I’m only gonna use it for plants 😝Will probably make this my home store once I have my puppy. In a place where people mainly live in apartments and grooming prices are out of this world, the self-serve dog wash station idea is BRILLIANT! 🤩

Saurabh Mankar

2019-05

I’ve been visiting this location for a really long time and I was debating between getting a cat. The staff is so friendly and well informed about pets, it convinced me to go adopt a pet and now I am a happy Cat Dad. I’ll definitely recommend this place.

Katarina Wakil

2023-05

It's a great place to shop for all your animal needs. I especially appreciate Piper who takes the time to walk you through the best options for you and your pet. She really has made my experiences there wonderful and memorable!

Natalie Aldape

2023-11

Great customer service ,Also over the phone great service Piper answered my questions about different products,very professional, she's a great asset to the company.

Steve S

2023-05

Friendly and knowledgeable staff that went out of their way to share their knowledge of pet feed. Check out was fast and painless without requests of personal info, just a "are you a member" with good conversation. Membership rewards looked to be bountiful so I joined and have not received mass junk mail so I could say so far, this outfit appears to be mindful of their customer's privacy.Great pet store to shop and learn about pets, get good deals, and interact with staff who are friendly and pet owners.

Tom Mannis

2023-05

I phoned them with a question and Karen was very helpful. I then went to the store (my first visit) and was impressed by the selection and cleanliness. The staff there are all very knowledgeable and eager to answer questions. I got the sense that they all really care about you and your pet. I shall return!

dani

2024-01

It’s ok, they got a lot of stuff for pets. Got a ferret nation cage from here

Nadine Wajeh

2023-05

Piper is the reason I go there, first time I went I had just adopted a kitten and needed some stuff for her and she immediately rushed up and started helping us and was being so sweet to our kitty and giving us tips, I just went back to restock up on my kittens food and piper was so lovely and sweet. If I could talk to her all day about animals I would she is so knowledgeable and Is so caring it’s hard finding people who are so genuine like she is. 100000/5 service each time!!!!!

Matalielisa

2023-10

Friendly environment can get all supply’s you need! And they have a self pet washing station I believe!!! Call to make sure maybe it was the previous shop I went to but I’m pretttttyyy sure it’s here….

Ashley Patina

2023-05

I had just gone to PetSmart for a tooth brush and it was crazy expensive so I was just going to order off Amazon but decided to check this place out. The prices were the same or lower than Amazon. Really great selection, super helpful staff! Also the toys and all the clothes are so cute and priced SO AFFORDABLY. I loved this place.

Eorzean Gamer

2023-05

Piper is amazing! She needs to be a buyer or something, she is so knowledgeable it’s next level! Everytime I go in she always helps me! Today she helped me find a better dog food for my pups along with probiotics. It’s to the point I just look for her when I come in! She could honestly be a vet with the amount of knowledge she has! Love her thanks piper for helping me!

Courtney Hendrickson

2022-05

We adopted a little black kitten there about a month and a half ago and she is the joy of our world (next to the cat we already had, of course) and now, the boss of the house. It only cost 85 bucks and she was already spayed, microchipped, in great health and had all her shots. The store employees were very helpful in the process of our adoption and they made sure to answer any and all questions we had. Thank you for helping homeless pets find their forever homes! We love this little kitten so much ❤️

Dawna Churros

2022-05

I decided to try out this place since I recently moved in the area. The place is clean and welcoming. I paid for the dog wash to bathe my dog. I brought my own shampoo but shampoo, conditioner, and fresh clean warm towels were provided. Climbing the stairs was a little intimidating for my dog but she was able to get up and down with help. There was a leash to keep my dog in place during her bath. The water hose had different settings to choose from. The way to turn on the hose was to slide the button up at the handle, the hose can be turned off by sliding the button down. The water pressure can be adjusted using the same button. The hose was able to take out some of her shedded hair, which was great. I got to use the hair dryer too, I couldn't find a way to adjust the temp for the hair dryer. It was a bit cool but not too cold. Overall my dog Jenna enjoyed the bath.

Lisa Tynan

2022-05

Bright, clean, well-organized, and friendly staff. This was the only store that has had my cat's food in stock, thanks to the supply chain issues. They also had adorable Chanukah-themed treats and toys right at the register. Not close to my house but worth the drive.

Opening Hours

Monday 9 AM-8 PM
Tuesday 9 AM-8 PM
Wednesday 9 AM-8 PM
Thursday 9 AM-8 PM
Friday 9 AM-8 PM
Saturday 9 AM-8 PM
Sunday 10 AM-7 PM

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