Marshalls

4.2 (1042)

8100 S Gessner Dr, Houston, TX 77036
(713) 271-4300
marshalls.com

Claimed
Department store
Children's clothing store
Clothing store
Luggage store
Men's clothing store
Swimwear store
T-shirt store
Women's clothing store
Retail chain offering brand-name clothing, accessories, shoes & housewares.

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Taryn Napier

2024-04

Went to Marshalls this morning to return something. The store was very clean and organized however the older lady who assisted me with my return acted as if I wasn’t there. No “Hi,how are you doing?” Nothing at all on her behalf. Didn’t care for the customer assistance at all!!

Bella CM

2022-05

We were able to find some great deals here multiple times. Store was clean and organized during my last visit and everything was in order.

Milexis Torres

2020-05

Hi!.I am at South Gessner Marshall, by the way, I work here as a part time associate.The store is so clean and organized that I was deeply inspired to make this five stars review. Even the restroom has a good smell and it's been decorated!.The first of the five stars goes to Gina.The store manager.Gina has a beautiful smile and a strong commitment to run the store efficiently.She works everywhere in the store.Every departartment has received her magical touch.When she finishes everything looks shiny. 2nd Star goes to Aracely.The HR manager ,and guess what,She is bilingual! Wuaoooo ! so good to the spanish associates and customers. And last but not least the rest of my recogniction to Aneese and Mrs Brook who integrated themselves to the process and became part of the change to achieve higher goals..... But the whole sky of stars to the workers.Without their enthusiam , effort and harworking nothing of this could have been achieved.So, every time I go to work I enjoy the nice environment and spirit of grow and development that is in the air.Thank you all at souht gessner marshall I feel happy and proud to be part of your team.🌟🌟🌟🌟🌟🌹🌻🌺🌼

Abril Som

2020-05

Great place to shopping.. if you are looking for great prices in clothes (female, male ,kids ) here is the correct place. also you can find furniture and some KETO products! 🙂

Dianeth Y

2023-09

I lost my phone and asked the manager for help. They could perhaps ask for their microphone if someone had found it but they didn't care or paid attention to me. I am customers of this store for more than 24 years

Mohammad Yousufzai

2024-04

Not a good customer service

ronaldo andrade

2024-03

great palace ! good stuff

Molly H

2023-12

Dirty store, poor customer service won’t be back.

Christopher Schaffer

2020-05

Stopped I'm real quick. Store was upkept making easy to find what I was loking for had me looking right for the ocassion

Freeya Zhang

2023-07

Super friendly staffs, especially the manager and another girl, sorry I don’t know her names, but they helped me solve the problems, thank you so much ❤️❤️

lalibob3121

2018-05

This place is a joke, run like a flea market where you find one pair of shoes for $60 and another of SAME EXACT SHOE in a size larger but at a 80% higher cost! Called the manager who said it came in at a different time so the price stands!! Unbelievable!! So good luck buying for your kids if they have different sizes cause you could pay two TOTALLY DIFFERENT PRICES FOR THE EXACT SAME STYLE SHOE! I’ve never heard of such craziness, pass the savings my a$$.

Tommy Jackson

2020-05

Like Ross, another good store. Really, Marshall’s and Ross are the only two places I buy clothes. I like them because no one bugs you while you’re shopping. Also kids don’t run around in there. Their customer service is polite and Marshall have good deals. If you notice the are mostly always close to Ross store. I go to both stores first and make up my mind. Sometimes they both get my attention and make me buy something.

Sheree Vegas

2023-05

This Marshall's location is clean!!! It is a safe and nice atmosphere!!! It also has a big choice of different merchandise to choose from!!!

Jeff Falcon

2021-05

Disappointing for our first venture out. Not sure what's going on, but the store was pretty much empty as far as merchandise goes. This particular location now reminds me of a messy, empty Ross. You might want to wait before you visit here. Especially if you have to wait in line to enter the store. They are following the Covid guidelines.

Lexi Dee Artist

2022-05

Me and my family was followed around the entire store from Lost Prevention. Not only one but two different people were following us around. We didn’t have any big purses to look like we would try to take anything and we had a basket. It was highly offensive especially seeing as how we just moved back from Cypress Texas and never had this encounter. I was offended and wouldn’t recommend anybody shopping at this location. They might as well have metal detectors and pat everybody down in the store.

Elvia S.

2023-05

Very helpful staff and great items for a good price!

Michael

2020-05

This place is located in a somewhat safe neighborhood. As it doesn’t look safe outside the store, the store itself (inside) looks fairly decent. There’s always employees around to ask questions regarding about a product or directing you where to find the product you’re looking for.

DS, D.

2020-05

Easy to locate, right off the highway. Not much of a selection in any department of the store. I went during my lunch break (12PM) and it wasn't too many so it seemed to be manned by enough Associates. Then again, I'm not sure when there is high traffic in this specific location. Umm..it was okay, probably won't go back.

Meris Bridger

2023-05

Great selection! Clean store! Fast-moving line with lots of cashiers. Virtually no wait!

Lynda Marines

2022-05

Nice and clean...very friendly knowledgeable and helpful staff. Bought some preseasoned Lodge cast iron pans. Wanted to return one to a Marshalls closer to where I live (Westheimer and Dairy Ashford)...met with very rude manager who loudly announced that the skillet was used because it looked shiny...she used the word greasy. She even brought one from stock to show me. The one she brought for "show and tell" session did not have a "preseasoned" sticker across the whole of the pan. The one I was trying to return had not been used! I tried to explain it was preseasoned and looks that way...she said "No, take back to store of purchase." So yeah!

BIANACAS BROOK

2019-05

Horrible, the line was almost to the door on a weekday evening. Only two cashiers and no one thought to call for back up. A woman by the name of BROOKS came to the front and dropped some purses on the counter and left. I had to speak loudly to the young woman to call for assistance. They were oblivious and did not care. Finally the back up came after being called twice. It was the BROOKS lady. Also they need to clean this store. Shelving and floors were dirty.

Elizabeth Loza

2023-08

Everything is organized and clean Also cashier was friendly.

Alba

2020-05

It was ok but i was gonna get my daughter a slime pack but i was already opend and half the slime was gone plus y also saw that alot of the prize and good toys were all opend

Carl Harris

2023-05

This was my favorite store but now they hardly have anything that's worth buying.

Nicholas Dimitrakopoulos

2023-05

This Marshalls is okay. I have seen better and I have seen worse. I got a mans Michael Kors suit for $99 so I cant complain.

Cynovia Hall

2020-05

Worst worst worst experience ever! If you’re used to the treatment of other Marshall locations, you will be highly disappointed with this location. I went to return pillows and chairs from a different Marshall’s location and went to return it. Not only, did they not take it back because it was from a location with a HomeGoods inside which I’ve NEVER experienced. They also made me get out of line and go find my own similarly priced items and get back in line to return. I’m not sure where they get trained at, but the manager didn’t make it any better. I won’t be back to this location. They run it like the ghetto.

Mama A1

2023-05

This marshalls is actually very clean and the shelves/ displays look great. I'm shocked. First time I have seen this at a smaller Marshalls store

Charlotte Ann La Point

2023-05

I found Manuka honey there and so very pleased with the price. Hallelujah I was so so super happy.

Sean Chung

2023-05

Good location. Frequent often and find lots of good deals here.

AJ ORTIZ

2022-05

Good store. I always find good stuff. It is always organized and clean. Recommended 100%!

Opening Hours

Monday 9:30 AM-9:30 PM
Tuesday 9:30 AM-9:30 PM
Wednesday 9:30 AM-9:30 PM
Thursday 9:30 AM-9:30 PM
Friday 9:30 AM-9:30 PM
Saturday 9:30 AM-9:30 PM
Sunday 10 AM-8 PM

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