3.7 (115)
5835 W Mt Houston Rd, Houston, TX 77088
(346) 207-6354
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Miriam Garcia
2023-08
Ghetto! The ladies that work there are rude except the one with very short hair she’s sweet, they also have a guy working there that is rude and LOUD I will make sure to take this further. Lady restocking kept complaining of how she didn’t want to be there anymore and her attitude showed just that. If you don’t like your job that much maybe find something else. Idk why some places have employees like this running their business. Go to Walmart or a different Family Dollar.
Nicole Jennings
2022-05
Every employee has great customer service however the items in the aisle are priced different than the receipt. I thought my total was $10 but was $16 because each item was $2 more than the aisle price mark. The trash can was $3 not $6, soap $2, etc etc and it ended up being $5 more than when I put it in the basket. 4 items shouldn't be almost $17 at a dollar store.
Gigi Highness
2019-05
The employees are nice but the store is always congested and hazardous. There is always usually only one cash register opened no matter how many employees are working. It use to be nice and organized when Felicia was the manager but now it's just plain out of control and hard to find certain items. Not to mention many items have no longer been ordered. There is less of everything and too much or others available to purchase. The store has gone down.
Yoshi
2019-05
Disorganized, filthy, and just plain depressing. There's literally stacks of packaged merchandise blocking the walking/shopping isles everywhere. I understand that some stores can be disorganized when restocking. However, this place looks like they're intentionally leaving these items in the store and have no intention of clearing/organizing their store. The checkout process was equally painful - get ready to read a book or listen to your favorite podcast. This particular location had the most lethargic, rude, and negative employees I've ever seen. I'm not entirely sure why they're employed for a job that is being half performed.
Kenneth Noguera
2019-05
Well this Family Dollar I mean it's okay but the thing is that there's nothing else staff or what because everywhere you go oils are full of boxes and carts and for the boxes and merchandise nothing is put into shelves again on carts and boxes and all the aisles almost let you know basically so the owls would basically be tiles okay are full of all merchandise and disorganized I mean they need to be aware of that place more organized I need to work on it have more staff working there to put things away in the shelves that's all I can say every time we go there and you know it's just like it needs to be cleaned up please to be better Chao Okay but well we'll leave it up to you guys okay.
Don
2019-05
I've had bad experiences at Family Dollar stores many times before but this time took the cake. I walk through the usually unorganized, unstocked store and navigated through racks of good that are waiting to be put on shelves and plaved so conveniently in the walking and shopping isles and made my selections. Now this isn't my issue as if you ever been to a family dollar this is to be expected. My issue is when it comes time for me to ring out, I empty my carry basket and set it on the lower counter where the bags are kept. The employee says it doesn't belong there, to put it on the floor or take it back to the rack I got it from. I was sore from work and, being that Im not an employee of family dollar I opted to place it on the floor(Since out of the way on the counter wasn't good enough). He says "hmmm" and proceeds to check as slowly as humanly possible. Can't say it was on purpose but knowing Family Dollar employees he probably was. I recognize this guy from another Family Dollar, one that forces people to make deodorant selection last and not to place them in your basket. I get much better treatment at dollar general stores and would be fine never stepping foot in a family dollar again.
Brittany Davis- McClennon
2023-06
Very ghetto and unprofessional. They open and close when they want to and always have a attitude.
m bilal
2021-05
I havent had any issues with this store. Always have what I need. Usually clean and stocked
Marclynn Sonnier
2023-05
I swear this store is always opening late! People have things to do, if you open at 8 open at 8 not 8:10! Why are you pulling up at 8 ma’am
Gloria Rogers
2022-05
They have everything you need one stop shopping here. And you the prices are low at your (my) Family Dollare
Jeffrey Bradshaw
2023-05
Great customer service.Take extra minute to avoid Tomball 249 location.
Yonis Reyes
2018-05
They're always restocking and the line is always long. But overall you will find everything you are looking for in a dollar store.
Colton Duvall
2018-05
Great place to shop. Cheap. I have no problem going here
Alicia Morgan-jenkins
2021-05
Shelves rarely stocked any day of the week, NO CLEANING SUPPLIES.
Ruben Zuniga
2020-05
Really nice and helpful manager( he’s a guy )
Eric Guest
2019-05
Fast and friendly dollar store they have a lot of stock can get almost anything here
Dwayne Johnson
2019-05
Employee followed me around the the store. But not once did he ask me. If I needed any help.
J.W. Harrison
2018-05
Only one lane open.Store is not fully stocked with ptoducts.
Keyra Shorts
2018-05
I love the store its in a awesome place.
Vera Curtis
2021-05
Excellent service and help me assist in finding what I needed
David Ramey
2018-05
This location usually have what I need at a reasonable cost
Nicole De Cuir
2018-05
Great deals more than what the sale ads show
Lady Tee35
2017-05
Love the environment always helpful staff and clean
Naiesha Haynes
2019-05
This location is HORRIBLE! They are NEVER able to GIVE CASH BACK!!!
Albirda Zephyr
2018-05
The staff is very good at what they do.
Rafael “CookiesHTX” Granados
2018-05
Got to love this place..$2.25 42 ounce Olde English!!!!!!!
Sonya Lyn North-Wilcox
2018-05
Always crowded and always trying to sale you something at the Register
Cynthia “YellaGirl” Hall
2018-05
Dirty unorganized only seem to hire slow people
Bruce Mims
2019-05
Too many products on U-Bolt, & not on the shevels.
J Holloway
2023-05
Too small inside
| Monday | 8 AM-9 PM |
|---|---|
| Tuesday | 8 AM-9 PM |
| Wednesday | 8 AM-9 PM |
| Thursday | 8 AM-9 PM |
| Friday | 8 AM-9 PM |
| Saturday | 8 AM-9 PM |
| Sunday | 8 AM-9 PM |
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